総務アウトソーシングの世界市場 2024-2028Global General and Administrative Outsourcing Market 2024-2028 一般管理アウトソーシングの世界市場 2024-2028 一般管理アウトソーシング市場は2023-2028年に290億5,000万米ドル成長し、予測期間中のCAGRは5.35%で加速すると予測される。当レポートでは、一般事務アウトソー... もっと見る
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サマリー一般管理アウトソーシングの世界市場 2024-2028一般管理アウトソーシング市場は2023-2028年に290億5,000万米ドル成長し、予測期間中のCAGRは5.35%で加速すると予測される。当レポートでは、一般事務アウトソーシング市場の全体的な分析、市場規模と予測、動向、成長促進要因、課題、さらに約25のベンダーを網羅したベンダー分析などを掲載しています。 当レポートでは、現在の市場シナリオ、最新動向と促進要因、市場全体の環境に関する最新分析を提供しています。この市場を牽引しているのは、業務運営コストの削減への高い関心、コア・コンピタンスへの注力と効率改善の必要性、プロセスや技術、ガバナンスの標準化への需要の高まりです。 Technavioの一般管理アウトソーシング市場は以下のように区分される: タイプ別 - 財務・会計アウトソーシング - 給与計算アウトソーシング - 採用アウトソーシング - 調達アウトソーシング エンドユーザー別 - 大企業 - 中小企業 地域別 - 北米 - ヨーロッパ - APAC - 南米 - 中東・アフリカ 本調査では、BPOSと提携する新興企業の増加と透明性の向上が、今後数年間の一般管理アウトソーシング市場の成長を促進する主な理由の1つであると特定している。また、GAOサービス提供ベンダー間の買収や提携の増加、データ分析とAIの出現は、市場の大きな需要につながる。 当レポートでは、一般管理アウトソーシング市場について以下の分野をカバーしています: - 一般管理アウトソーシング市場の規模 - 一般管理アウトソーシング市場予測 - 一般管理アウトソーシング市場の産業分析 アクセンチュア、Aon plc、Automatic Data Processing Inc.、Capgemini Service SAS、CGI Inc、Cognizant Technology Solutions Corp.、Concentrix Corp.、CPEhr Inc.、ExlService Holdings Inc.、Genesys Telecommunications Laboratories Inc.、Genpact Ltd.、Hewlett Packard Enterprise Co.、Infosys Ltd.、International Business Machines Corp.、ISP GROUP、Kelly Services Inc.、RKCO Group、Tata Consultancy Services Ltd.、Wipro Ltd.、WNS Holdings Ltd.などである。また、一般事務アウトソーシング市場分析レポートには、市場成長に影響を与える今後の動向や課題に関する情報も含まれています。これは、企業が戦略を練り、来るべき成長機会をすべて活用するのに役立つものです。 本調査は、業界の主要参加者からのインプットを含め、一次情報と二次情報を客観的に組み合わせて実施しました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、https://www.technavio.com/report/general-and-administrative-outsourcing-market-industry-analysis をご覧ください。 当出版社では、利益、価格、競争、プロモーションなどの主要パラメータの分析により、複数の情報源からのデータを調査、統合、要約する方法で、市場の詳細なイメージを提示しています。また、主要な業界インフルエンサーを特定することで、市場の様々な側面を提示しています。提示されるデータは包括的で信頼性が高く、一次および二次にわたる広範な調査の結果です。市場調査レポートは、正確な市場成長を予測するために、完全な競争環境と、質的・量的調査を用いた綿密なベンダー選定方法と分析を提供します。 目次• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Type o Exhibit 06: Executive Summary - Chart on Market Segmentation by End-user o Exhibit 07: Executive Summary - Chart on Incremental Growth o Exhibit 08: Executive Summary - Data Table on Incremental Growth o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 10: Parent market o Exhibit 11: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 12: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 13: Market segments o 3.3 Market size 2023 o 3.4 Market outlook: Forecast for 2023-2028 o Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ billion) o Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion) o Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%) o Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%) • 4 Historic Market Size o 4.1 Global general and administrative outsourcing market 2018 - 2022 o Exhibit 18: Historic Market Size - Data Table on global general and administrative outsourcing market 2018 - 2022 ($ billion) o 4.2 Type Segment Analysis 2018 - 2022 o Exhibit 19: Historic Market Size - Type Segment 2018 - 2022 ($ billion) o 4.3 End-user Segment Analysis 2018 - 2022 o Exhibit 20: Historic Market Size - End-user Segment 2018 - 2022 ($ billion) o 4.4 Geography Segment Analysis 2018 - 2022 o Exhibit 21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion) o 4.5 Country Segment Analysis 2018 - 2022 o Exhibit 22: Historic Market Size - Country Segment 2018 - 2022 ($ billion) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 23: Five forces analysis - Comparison between 2023 and 2028 o 5.2 Bargaining power of buyers o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028 o 5.3 Bargaining power of suppliers o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028 o 5.4 Threat of new entrants o Exhibit 26: Threat of new entrants - Impact of key factors in 2023 and 2028 o 5.5 Threat of substitutes o Exhibit 27: Threat of substitutes - Impact of key factors in 2023 and 2028 o 5.6 Threat of rivalry o Exhibit 28: Threat of rivalry - Impact of key factors in 2023 and 2028 o 5.7 Market condition o Exhibit 29: Chart on Market condition - Five forces 2023 and 2028 • 6 Market Segmentation by Type o 6.1 Market segments o Exhibit 30: Chart on Type - Market share 2023-2028 (%) o Exhibit 31: Data Table on Type - Market share 2023-2028 (%) o 6.2 Comparison by Type o Exhibit 32: Chart on Comparison by Type o Exhibit 33: Data Table on Comparison by Type o 6.3 Finance and accounting outsourcing - Market size and forecast 2023-2028 o Exhibit 34: Chart on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 35: Data Table on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 36: Chart on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%) o Exhibit 37: Data Table on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%) o 6.4 Payroll outsourcing - Market size and forecast 2023-2028 o Exhibit 38: Chart on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 39: Data Table on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 40: Chart on Payroll outsourcing - Year-over-year growth 2023-2028 (%) o Exhibit 41: Data Table on Payroll outsourcing - Year-over-year growth 2023-2028 (%) o 6.5 Recruitment outsourcing - Market size and forecast 2023-2028 o Exhibit 42: Chart on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 43: Data Table on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 44: Chart on Recruitment outsourcing - Year-over-year growth 2023-2028 (%) o Exhibit 45: Data Table on Recruitment outsourcing - Year-over-year growth 2023-2028 (%) o 6.6 Procurement outsourcing - Market size and forecast 2023-2028 o Exhibit 46: Chart on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 47: Data Table on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 48: Chart on Procurement outsourcing - Year-over-year growth 2023-2028 (%) o Exhibit 49: Data Table on Procurement outsourcing - Year-over-year growth 2023-2028 (%) o 6.7 Market opportunity by Type o Exhibit 50: Market opportunity by Type ($ billion) o Exhibit 51: Data Table on Market opportunity by Type ($ billion) • 7 Market Segmentation by End-user o 7.1 Market segments o Exhibit 52: Chart on End-user - Market share 2023-2028 (%) o Exhibit 53: Data Table on End-user - Market share 2023-2028 (%) o 7.2 Comparison by End-user o Exhibit 54: Chart on Comparison by End-user o Exhibit 55: Data Table on Comparison by End-user o 7.3 Large enterprises - Market size and forecast 2023-2028 o Exhibit 56: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion) o Exhibit 57: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion) o Exhibit 58: Chart on Large enterprises - Year-over-year growth 2023-2028 (%) o Exhibit 59: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%) o 7.4 SMEs - Market size and forecast 2023-2028 o Exhibit 60: Chart on SMEs - Market size and forecast 2023-2028 ($ billion) o Exhibit 61: Data Table on SMEs - Market size and forecast 2023-2028 ($ billion) o Exhibit 62: Chart on SMEs - Year-over-year growth 2023-2028 (%) o Exhibit 63: Data Table on SMEs - Year-over-year growth 2023-2028 (%) o 7.5 Market opportunity by End-user o Exhibit 64: Market opportunity by End-user ($ billion) o Exhibit 65: Data Table on Market opportunity by End-user ($ billion) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Geographic Landscape o 9.1 Geographic segmentation o Exhibit 67: Chart on Market share By Geographical Landscape 2023-2028 (%) o Exhibit 68: Data Table on Market share By Geographical Landscape 2023-2028 (%) o 9.2 Geographic comparison o Exhibit 69: Chart on Geographic comparison o Exhibit 70: Data Table on Geographic comparison o 9.3 North America - Market size and forecast 2023-2028 o Exhibit 71: Chart on North America - Market size and forecast 2023-2028 ($ billion) o Exhibit 72: Data Table on North America - Market size and forecast 2023-2028 ($ billion) o Exhibit 73: Chart on North America - Year-over-year growth 2023-2028 (%) o Exhibit 74: Data Table on North America - Year-over-year growth 2023-2028 (%) o 9.4 Europe - Market size and forecast 2023-2028 o Exhibit 75: Chart on Europe - Market size and forecast 2023-2028 ($ billion) o Exhibit 76: Data Table on Europe - Market size and forecast 2023-2028 ($ billion) o Exhibit 77: Chart on Europe - Year-over-year growth 2023-2028 (%) o Exhibit 78: Data Table on Europe - Year-over-year growth 2023-2028 (%) o 9.5 APAC - Market size and forecast 2023-2028 o Exhibit 79: Chart on APAC - Market size and forecast 2023-2028 ($ billion) o Exhibit 80: Data Table on APAC - Market size and forecast 2023-2028 ($ billion) o Exhibit 81: Chart on APAC - Year-over-year growth 2023-2028 (%) o Exhibit 82: Data Table on APAC - Year-over-year growth 2023-2028 (%) o 9.6 South America - Market size and forecast 2023-2028 o Exhibit 83: Chart on South America - Market size and forecast 2023-2028 ($ billion) o Exhibit 84: Data Table on South America - Market size and forecast 2023-2028 ($ billion) o Exhibit 85: Chart on South America - Year-over-year growth 2023-2028 (%) o Exhibit 86: Data Table on South America - Year-over-year growth 2023-2028 (%) o 9.7 Middle East and Africa - Market size and forecast 2023-2028 o Exhibit 87: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion) o Exhibit 88: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion) o Exhibit 89: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%) o Exhibit 90: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%) o 9.8 US - Market size and forecast 2023-2028 o Exhibit 91: Chart on US - Market size and forecast 2023-2028 ($ billion) o Exhibit 92: Data Table on US - Market size and forecast 2023-2028 ($ billion) o Exhibit 93: Chart on US - Year-over-year growth 2023-2028 (%) o Exhibit 94: Data Table on US - Year-over-year growth 2023-2028 (%) o 9.9 UK - Market size and forecast 2023-2028 o Exhibit 95: Chart on UK - Market size and forecast 2023-2028 ($ billion) o Exhibit 96: Data Table on UK - Market size and forecast 2023-2028 ($ billion) o Exhibit 97: Chart on UK - Year-over-year growth 2023-2028 (%) o Exhibit 98: Data Table on UK - Year-over-year growth 2023-2028 (%) o 9.10 China - Market size and forecast 2023-2028 o Exhibit 99: Chart on China - Market size and forecast 2023-2028 ($ billion) o Exhibit 100: Data Table on China - Market size and forecast 2023-2028 ($ billion) o Exhibit 101: Chart on China - Year-over-year growth 2023-2028 (%) o Exhibit 102: Data Table on China - Year-over-year growth 2023-2028 (%) o 9.11 Canada - Market size and forecast 2023-2028 o Exhibit 103: Chart on Canada - Market size and forecast 2023-2028 ($ billion) o Exhibit 104: Data Table on Canada - Market size and forecast 2023-2028 ($ billion) o Exhibit 105: Chart on Canada - Year-over-year growth 2023-2028 (%) o Exhibit 106: Data Table on Canada - Year-over-year growth 2023-2028 (%) o 9.12 Germany - Market size and forecast 2023-2028 o Exhibit 107: Chart on Germany - Market size and forecast 2023-2028 ($ billion) o Exhibit 108: Data Table on Germany - Market size and forecast 2023-2028 ($ billion) o Exhibit 109: Chart on Germany - Year-over-year growth 2023-2028 (%) o Exhibit 110: Data Table on Germany - Year-over-year growth 2023-2028 (%) o 9.13 Market opportunity By Geographical Landscape o Exhibit 111: Market opportunity By Geographical Landscape ($ billion) o Exhibit 112: Data Tables on Market opportunity By Geographical Landscape ($ billion) • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 113: Impact of drivers and challenges in 2023 and 2028 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 114: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 115: Overview on factors of disruption o 11.4 Industry risks o Exhibit 116: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 117: Vendors covered o 12.2 Market positioning of vendors o Exhibit 118: Matrix on vendor position and classification o 12.3 Accenture Plc o Exhibit 119: Accenture Plc - Overview o Exhibit 120: Accenture Plc - Business segments o Exhibit 121: Accenture Plc - Key news o Exhibit 122: Accenture Plc - Key offerings o Exhibit 123: Accenture Plc - Segment focus o 12.4 Aon plc o Exhibit 124: Aon plc - Overview o Exhibit 125: Aon plc - Business segments o Exhibit 126: Aon plc - Key offerings o Exhibit 127: Aon plc - Segment focus o 12.5 Automatic Data Processing Inc. o Exhibit 128: Automatic Data Processing Inc. - Overview o Exhibit 129: Automatic Data Processing Inc. - Business segments o Exhibit 130: Automatic Data Processing Inc. - Key news o Exhibit 131: Automatic Data Processing Inc. - Key offerings o Exhibit 132: Automatic Data Processing Inc. - Segment focus o 12.6 Capgemini Service SAS o Exhibit 133: Capgemini Service SAS - Overview o Exhibit 134: Capgemini Service SAS - Business segments o Exhibit 135: Capgemini Service SAS - Key news o Exhibit 136: Capgemini Service SAS - Key offerings o Exhibit 137: Capgemini Service SAS - Segment focus o 12.7 CGI Inc. o Exhibit 138: CGI Inc. - Overview o Exhibit 139: CGI Inc. - Business segments o Exhibit 140: CGI Inc. - Key news o Exhibit 141: CGI Inc. - Key offerings o Exhibit 142: CGI Inc. - Segment focus o 12.8 Cognizant Technology Solutions Corp. o Exhibit 143: Cognizant Technology Solutions Corp. - Overview o Exhibit 144: Cognizant Technology Solutions Corp. - Business segments o Exhibit 145: Cognizant Technology Solutions Corp. - Key news o Exhibit 146: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 147: Cognizant Technology Solutions Corp. - Segment focus o 12.9 ExlService Holdings Inc. o Exhibit 148: ExlService Holdings Inc. - Overview o Exhibit 149: ExlService Holdings Inc. - Business segments o Exhibit 150: ExlService Holdings Inc. - Key news o Exhibit 151: ExlService Holdings Inc. - Key offerings o Exhibit 152: ExlService Holdings Inc. - Segment focus o 12.10 Genesys Telecommunications Laboratories Inc. o Exhibit 153: Genesys Telecommunications Laboratories Inc. - Overview o Exhibit 154: Genesys Telecommunications Laboratories Inc. - Product / Service o Exhibit 155: Genesys Telecommunications Laboratories Inc. - Key offerings o 12.11 Hewlett Packard Enterprise Co. o Exhibit 156: Hewlett Packard Enterprise Co. - Overview o Exhibit 157: Hewlett Packard Enterprise Co. - Business segments o Exhibit 158: Hewlett Packard Enterprise Co. - Key news o Exhibit 159: Hewlett Packard Enterprise Co. - Key offerings o Exhibit 160: Hewlett Packard Enterprise Co. - Segment focus o 12.12 Infosys Ltd. o Exhibit 161: Infosys Ltd. - Overview o Exhibit 162: Infosys Ltd. - Business segments o Exhibit 163: Infosys Ltd. - Key news o Exhibit 164: Infosys Ltd. - Key offerings o Exhibit 165: Infosys Ltd. - Segment focus o 12.13 International Business Machines Corp. o Exhibit 166: International Business Machines Corp. - Overview o Exhibit 167: International Business Machines Corp. - Business segments o Exhibit 168: International Business Machines Corp. - Key news o Exhibit 169: International Business Machines Corp. - Key offerings o Exhibit 170: International Business Machines Corp. - Segment focus o 12.14 Kelly Services Inc. o Exhibit 171: Kelly Services Inc. - Overview o Exhibit 172: Kelly Services Inc. - Business segments o Exhibit 173: Kelly Services Inc. - Key offerings o Exhibit 174: Kelly Services Inc. - Segment focus o 12.15 Tata Consultancy Services Ltd. o Exhibit 175: Tata Consultancy Services Ltd. - Overview o Exhibit 176: Tata Consultancy Services Ltd. - Business segments o Exhibit 177: Tata Consultancy Services Ltd. - Key news o Exhibit 178: Tata Consultancy Services Ltd. - Key offerings o Exhibit 179: Tata Consultancy Services Ltd. - Segment focus o 12.16 Wipro Ltd. o Exhibit 180: Wipro Ltd. - Overview o Exhibit 181: Wipro Ltd. - Business segments o Exhibit 182: Wipro Ltd. - Key news o Exhibit 183: Wipro Ltd. - Key offerings o Exhibit 184: Wipro Ltd. - Segment focus o 12.17 WNS Holdings Ltd. o Exhibit 185: WNS Holdings Ltd. - Overview o Exhibit 186: WNS Holdings Ltd. - Business segments o Exhibit 187: WNS Holdings Ltd. - Key offerings o Exhibit 188: WNS Holdings Ltd. - Segment focus • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 189: Inclusions checklist o Exhibit 190: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 191: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 192: Research methodology o Exhibit 193: Validation techniques employed for market sizing o Exhibit 194: Information sources o 13.5 List of abbreviations o Exhibit 195: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Type Exhibits6: Executive Summary - Chart on Market Segmentation by End-user Exhibits7: Executive Summary - Chart on Incremental Growth Exhibits8: Executive Summary - Data Table on Incremental Growth Exhibits9: Executive Summary - Chart on Vendor Market Positioning Exhibits10: Parent market Exhibits11: Market Characteristics Exhibits12: Offerings of vendors included in the market definition Exhibits13: Market segments Exhibits14: Chart on Global - Market size and forecast 2023-2028 ($ billion) Exhibits15: Data Table on Global - Market size and forecast 2023-2028 ($ billion) Exhibits16: Chart on Global Market: Year-over-year growth 2023-2028 (%) Exhibits17: Data Table on Global Market: Year-over-year growth 2023-2028 (%) Exhibits18: Historic Market Size - Data Table on global general and administrative outsourcing market 2018 - 2022 ($ billion) Exhibits19: Historic Market Size - Type Segment 2018 - 2022 ($ billion) Exhibits20: Historic Market Size - End-user Segment 2018 - 2022 ($ billion) Exhibits21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion) Exhibits22: Historic Market Size - Country Segment 2018 - 2022 ($ billion) Exhibits23: Five forces analysis - Comparison between 2023 and 2028 Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028 Exhibits25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028 Exhibits26: Threat of new entrants - Impact of key factors in 2023 and 2028 Exhibits27: Threat of substitutes - Impact of key factors in 2023 and 2028 Exhibits28: Threat of rivalry - Impact of key factors in 2023 and 2028 Exhibits29: Chart on Market condition - Five forces 2023 and 2028 Exhibits30: Chart on Type - Market share 2023-2028 (%) Exhibits31: Data Table on Type - Market share 2023-2028 (%) Exhibits32: Chart on Comparison by Type Exhibits33: Data Table on Comparison by Type Exhibits34: Chart on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits35: Data Table on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits36: Chart on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%) Exhibits37: Data Table on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%) Exhibits38: Chart on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits39: Data Table on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits40: Chart on Payroll outsourcing - Year-over-year growth 2023-2028 (%) Exhibits41: Data Table on Payroll outsourcing - Year-over-year growth 2023-2028 (%) Exhibits42: Chart on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits43: Data Table on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits44: Chart on Recruitment outsourcing - Year-over-year growth 2023-2028 (%) Exhibits45: Data Table on Recruitment outsourcing - Year-over-year growth 2023-2028 (%) Exhibits46: Chart on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits47: Data Table on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits48: Chart on Procurement outsourcing - Year-over-year growth 2023-2028 (%) Exhibits49: Data Table on Procurement outsourcing - Year-over-year growth 2023-2028 (%) Exhibits50: Market opportunity by Type ($ billion) Exhibits51: Data Table on Market opportunity by Type ($ billion) Exhibits52: Chart on End-user - Market share 2023-2028 (%) Exhibits53: Data Table on End-user - Market share 2023-2028 (%) Exhibits54: Chart on Comparison by End-user Exhibits55: Data Table on Comparison by End-user Exhibits56: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion) Exhibits57: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion) Exhibits58: Chart on Large enterprises - Year-over-year growth 2023-2028 (%) Exhibits59: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%) Exhibits60: Chart on SMEs - Market size and forecast 2023-2028 ($ billion) Exhibits61: Data Table on SMEs - Market size and forecast 2023-2028 ($ billion) Exhibits62: Chart on SMEs - Year-over-year growth 2023-2028 (%) Exhibits63: Data Table on SMEs - Year-over-year growth 2023-2028 (%) Exhibits64: Market opportunity by End-user ($ billion) Exhibits65: Data Table on Market opportunity by End-user ($ billion) Exhibits66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits67: Chart on Market share By Geographical Landscape 2023-2028 (%) Exhibits68: Data Table on Market share By Geographical Landscape 2023-2028 (%) Exhibits69: Chart on Geographic comparison Exhibits70: Data Table on Geographic comparison Exhibits71: Chart on North America - Market size and forecast 2023-2028 ($ billion) Exhibits72: Data Table on North America - Market size and forecast 2023-2028 ($ billion) Exhibits73: Chart on North America - Year-over-year growth 2023-2028 (%) Exhibits74: Data Table on North America - Year-over-year growth 2023-2028 (%) Exhibits75: Chart on Europe - Market size and forecast 2023-2028 ($ billion) Exhibits76: Data Table on Europe - Market size and forecast 2023-2028 ($ billion) Exhibits77: Chart on Europe - Year-over-year growth 2023-2028 (%) Exhibits78: Data Table on Europe - Year-over-year growth 2023-2028 (%) Exhibits79: Chart on APAC - Market size and forecast 2023-2028 ($ billion) Exhibits80: Data Table on APAC - Market size and forecast 2023-2028 ($ billion) Exhibits81: Chart on APAC - Year-over-year growth 2023-2028 (%) Exhibits82: Data Table on APAC - Year-over-year growth 2023-2028 (%) Exhibits83: Chart on South America - Market size and forecast 2023-2028 ($ billion) Exhibits84: Data Table on South America - Market size and forecast 2023-2028 ($ billion) Exhibits85: Chart on South America - Year-over-year growth 2023-2028 (%) Exhibits86: Data Table on South America - Year-over-year growth 2023-2028 (%) Exhibits87: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion) Exhibits88: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion) Exhibits89: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%) Exhibits90: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%) Exhibits91: Chart on US - Market size and forecast 2023-2028 ($ billion) Exhibits92: Data Table on US - Market size and forecast 2023-2028 ($ billion) Exhibits93: Chart on US - Year-over-year growth 2023-2028 (%) Exhibits94: Data Table on US - Year-over-year growth 2023-2028 (%) Exhibits95: Chart on UK - Market size and forecast 2023-2028 ($ billion) Exhibits96: Data Table on UK - Market size and forecast 2023-2028 ($ billion) Exhibits97: Chart on UK - Year-over-year growth 2023-2028 (%) Exhibits98: Data Table on UK - Year-over-year growth 2023-2028 (%) Exhibits99: Chart on China - Market size and forecast 2023-2028 ($ billion) Exhibits100: Data Table on China - Market size and forecast 2023-2028 ($ billion) Exhibits101: Chart on China - Year-over-year growth 2023-2028 (%) Exhibits102: Data Table on China - Year-over-year growth 2023-2028 (%) Exhibits103: Chart on Canada - Market size and forecast 2023-2028 ($ billion) Exhibits104: Data Table on Canada - Market size and forecast 2023-2028 ($ billion) Exhibits105: Chart on Canada - Year-over-year growth 2023-2028 (%) Exhibits106: Data Table on Canada - Year-over-year growth 2023-2028 (%) Exhibits107: Chart on Germany - Market size and forecast 2023-2028 ($ billion) Exhibits108: Data Table on Germany - Market size and forecast 2023-2028 ($ billion) Exhibits109: Chart on Germany - Year-over-year growth 2023-2028 (%) Exhibits110: Data Table on Germany - Year-over-year growth 2023-2028 (%) Exhibits111: Market opportunity By Geographical Landscape ($ billion) Exhibits112: Data Tables on Market opportunity By Geographical Landscape ($ billion) Exhibits113: Impact of drivers and challenges in 2023 and 2028 Exhibits114: Overview on Criticality of inputs and Factors of differentiation Exhibits115: Overview on factors of disruption Exhibits116: Impact of key risks on business Exhibits117: Vendors covered Exhibits118: Matrix on vendor position and classification Exhibits119: Accenture Plc - Overview Exhibits120: Accenture Plc - Business segments Exhibits121: Accenture Plc - Key news Exhibits122: Accenture Plc - Key offerings Exhibits123: Accenture Plc - Segment focus Exhibits124: Aon plc - Overview Exhibits125: Aon plc - Business segments Exhibits126: Aon plc - Key offerings Exhibits127: Aon plc - Segment focus Exhibits128: Automatic Data Processing Inc. - Overview Exhibits129: Automatic Data Processing Inc. - Business segments Exhibits130: Automatic Data Processing Inc. - Key news Exhibits131: Automatic Data Processing Inc. - Key offerings Exhibits132: Automatic Data Processing Inc. - Segment focus Exhibits133: Capgemini Service SAS - Overview Exhibits134: Capgemini Service SAS - Business segments Exhibits135: Capgemini Service SAS - Key news Exhibits136: Capgemini Service SAS - Key offerings Exhibits137: Capgemini Service SAS - Segment focus Exhibits138: CGI Inc. - Overview Exhibits139: CGI Inc. - Business segments Exhibits140: CGI Inc. - Key news Exhibits141: CGI Inc. - Key offerings Exhibits142: CGI Inc. - Segment focus Exhibits143: Cognizant Technology Solutions Corp. - Overview Exhibits144: Cognizant Technology Solutions Corp. - Business segments Exhibits145: Cognizant Technology Solutions Corp. - Key news Exhibits146: Cognizant Technology Solutions Corp. - Key offerings Exhibits147: Cognizant Technology Solutions Corp. - Segment focus Exhibits148: ExlService Holdings Inc. - Overview Exhibits149: ExlService Holdings Inc. - Business segments Exhibits150: ExlService Holdings Inc. - Key news Exhibits151: ExlService Holdings Inc. - Key offerings Exhibits152: ExlService Holdings Inc. - Segment focus Exhibits153: Genesys Telecommunications Laboratories Inc. - Overview Exhibits154: Genesys Telecommunications Laboratories Inc. - Product / Service Exhibits155: Genesys Telecommunications Laboratories Inc. - Key offerings Exhibits156: Hewlett Packard Enterprise Co. - Overview Exhibits157: Hewlett Packard Enterprise Co. - Business segments Exhibits158: Hewlett Packard Enterprise Co. - Key news Exhibits159: Hewlett Packard Enterprise Co. - Key offerings Exhibits160: Hewlett Packard Enterprise Co. - Segment focus Exhibits161: Infosys Ltd. - Overview Exhibits162: Infosys Ltd. - Business segments Exhibits163: Infosys Ltd. - Key news Exhibits164: Infosys Ltd. - Key offerings Exhibits165: Infosys Ltd. - Segment focus Exhibits166: International Business Machines Corp. - Overview Exhibits167: International Business Machines Corp. - Business segments Exhibits168: International Business Machines Corp. - Key news Exhibits169: International Business Machines Corp. - Key offerings Exhibits170: International Business Machines Corp. - Segment focus Exhibits171: Kelly Services Inc. - Overview Exhibits172: Kelly Services Inc. - Business segments Exhibits173: Kelly Services Inc. - Key offerings Exhibits174: Kelly Services Inc. - Segment focus Exhibits175: Tata Consultancy Services Ltd. - Overview Exhibits176: Tata Consultancy Services Ltd. - Business segments Exhibits177: Tata Consultancy Services Ltd. - Key news Exhibits178: Tata Consultancy Services Ltd. - Key offerings Exhibits179: Tata Consultancy Services Ltd. - Segment focus Exhibits180: Wipro Ltd. - Overview Exhibits181: Wipro Ltd. - Business segments Exhibits182: Wipro Ltd. - Key news Exhibits183: Wipro Ltd. - Key offerings Exhibits184: Wipro Ltd. - Segment focus Exhibits185: WNS Holdings Ltd. - Overview Exhibits186: WNS Holdings Ltd. - Business segments Exhibits187: WNS Holdings Ltd. - Key offerings Exhibits188: WNS Holdings Ltd. - Segment focus Exhibits189: Inclusions checklist Exhibits190: Exclusions checklist Exhibits191: Currency conversion rates for US$ Exhibits192: Research methodology Exhibits193: Validation techniques employed for market sizing Exhibits194: Information sources Exhibits195: List of abbreviations
SummaryGlobal General And Administrative Outsourcing Market 2024-2028 Table of Contents• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Type o Exhibit 06: Executive Summary - Chart on Market Segmentation by End-user o Exhibit 07: Executive Summary - Chart on Incremental Growth o Exhibit 08: Executive Summary - Data Table on Incremental Growth o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 10: Parent market o Exhibit 11: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 12: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 13: Market segments o 3.3 Market size 2023 o 3.4 Market outlook: Forecast for 2023-2028 o Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ billion) o Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion) o Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%) o Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%) • 4 Historic Market Size o 4.1 Global general and administrative outsourcing market 2018 - 2022 o Exhibit 18: Historic Market Size - Data Table on global general and administrative outsourcing market 2018 - 2022 ($ billion) o 4.2 Type Segment Analysis 2018 - 2022 o Exhibit 19: Historic Market Size - Type Segment 2018 - 2022 ($ billion) o 4.3 End-user Segment Analysis 2018 - 2022 o Exhibit 20: Historic Market Size - End-user Segment 2018 - 2022 ($ billion) o 4.4 Geography Segment Analysis 2018 - 2022 o Exhibit 21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion) o 4.5 Country Segment Analysis 2018 - 2022 o Exhibit 22: Historic Market Size - Country Segment 2018 - 2022 ($ billion) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 23: Five forces analysis - Comparison between 2023 and 2028 o 5.2 Bargaining power of buyers o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028 o 5.3 Bargaining power of suppliers o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028 o 5.4 Threat of new entrants o Exhibit 26: Threat of new entrants - Impact of key factors in 2023 and 2028 o 5.5 Threat of substitutes o Exhibit 27: Threat of substitutes - Impact of key factors in 2023 and 2028 o 5.6 Threat of rivalry o Exhibit 28: Threat of rivalry - Impact of key factors in 2023 and 2028 o 5.7 Market condition o Exhibit 29: Chart on Market condition - Five forces 2023 and 2028 • 6 Market Segmentation by Type o 6.1 Market segments o Exhibit 30: Chart on Type - Market share 2023-2028 (%) o Exhibit 31: Data Table on Type - Market share 2023-2028 (%) o 6.2 Comparison by Type o Exhibit 32: Chart on Comparison by Type o Exhibit 33: Data Table on Comparison by Type o 6.3 Finance and accounting outsourcing - Market size and forecast 2023-2028 o Exhibit 34: Chart on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 35: Data Table on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 36: Chart on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%) o Exhibit 37: Data Table on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%) o 6.4 Payroll outsourcing - Market size and forecast 2023-2028 o Exhibit 38: Chart on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 39: Data Table on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 40: Chart on Payroll outsourcing - Year-over-year growth 2023-2028 (%) o Exhibit 41: Data Table on Payroll outsourcing - Year-over-year growth 2023-2028 (%) o 6.5 Recruitment outsourcing - Market size and forecast 2023-2028 o Exhibit 42: Chart on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 43: Data Table on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 44: Chart on Recruitment outsourcing - Year-over-year growth 2023-2028 (%) o Exhibit 45: Data Table on Recruitment outsourcing - Year-over-year growth 2023-2028 (%) o 6.6 Procurement outsourcing - Market size and forecast 2023-2028 o Exhibit 46: Chart on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 47: Data Table on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion) o Exhibit 48: Chart on Procurement outsourcing - Year-over-year growth 2023-2028 (%) o Exhibit 49: Data Table on Procurement outsourcing - Year-over-year growth 2023-2028 (%) o 6.7 Market opportunity by Type o Exhibit 50: Market opportunity by Type ($ billion) o Exhibit 51: Data Table on Market opportunity by Type ($ billion) • 7 Market Segmentation by End-user o 7.1 Market segments o Exhibit 52: Chart on End-user - Market share 2023-2028 (%) o Exhibit 53: Data Table on End-user - Market share 2023-2028 (%) o 7.2 Comparison by End-user o Exhibit 54: Chart on Comparison by End-user o Exhibit 55: Data Table on Comparison by End-user o 7.3 Large enterprises - Market size and forecast 2023-2028 o Exhibit 56: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion) o Exhibit 57: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion) o Exhibit 58: Chart on Large enterprises - Year-over-year growth 2023-2028 (%) o Exhibit 59: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%) o 7.4 SMEs - Market size and forecast 2023-2028 o Exhibit 60: Chart on SMEs - Market size and forecast 2023-2028 ($ billion) o Exhibit 61: Data Table on SMEs - Market size and forecast 2023-2028 ($ billion) o Exhibit 62: Chart on SMEs - Year-over-year growth 2023-2028 (%) o Exhibit 63: Data Table on SMEs - Year-over-year growth 2023-2028 (%) o 7.5 Market opportunity by End-user o Exhibit 64: Market opportunity by End-user ($ billion) o Exhibit 65: Data Table on Market opportunity by End-user ($ billion) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Geographic Landscape o 9.1 Geographic segmentation o Exhibit 67: Chart on Market share By Geographical Landscape 2023-2028 (%) o Exhibit 68: Data Table on Market share By Geographical Landscape 2023-2028 (%) o 9.2 Geographic comparison o Exhibit 69: Chart on Geographic comparison o Exhibit 70: Data Table on Geographic comparison o 9.3 North America - Market size and forecast 2023-2028 o Exhibit 71: Chart on North America - Market size and forecast 2023-2028 ($ billion) o Exhibit 72: Data Table on North America - Market size and forecast 2023-2028 ($ billion) o Exhibit 73: Chart on North America - Year-over-year growth 2023-2028 (%) o Exhibit 74: Data Table on North America - Year-over-year growth 2023-2028 (%) o 9.4 Europe - Market size and forecast 2023-2028 o Exhibit 75: Chart on Europe - Market size and forecast 2023-2028 ($ billion) o Exhibit 76: Data Table on Europe - Market size and forecast 2023-2028 ($ billion) o Exhibit 77: Chart on Europe - Year-over-year growth 2023-2028 (%) o Exhibit 78: Data Table on Europe - Year-over-year growth 2023-2028 (%) o 9.5 APAC - Market size and forecast 2023-2028 o Exhibit 79: Chart on APAC - Market size and forecast 2023-2028 ($ billion) o Exhibit 80: Data Table on APAC - Market size and forecast 2023-2028 ($ billion) o Exhibit 81: Chart on APAC - Year-over-year growth 2023-2028 (%) o Exhibit 82: Data Table on APAC - Year-over-year growth 2023-2028 (%) o 9.6 South America - Market size and forecast 2023-2028 o Exhibit 83: Chart on South America - Market size and forecast 2023-2028 ($ billion) o Exhibit 84: Data Table on South America - Market size and forecast 2023-2028 ($ billion) o Exhibit 85: Chart on South America - Year-over-year growth 2023-2028 (%) o Exhibit 86: Data Table on South America - Year-over-year growth 2023-2028 (%) o 9.7 Middle East and Africa - Market size and forecast 2023-2028 o Exhibit 87: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion) o Exhibit 88: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion) o Exhibit 89: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%) o Exhibit 90: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%) o 9.8 US - Market size and forecast 2023-2028 o Exhibit 91: Chart on US - Market size and forecast 2023-2028 ($ billion) o Exhibit 92: Data Table on US - Market size and forecast 2023-2028 ($ billion) o Exhibit 93: Chart on US - Year-over-year growth 2023-2028 (%) o Exhibit 94: Data Table on US - Year-over-year growth 2023-2028 (%) o 9.9 UK - Market size and forecast 2023-2028 o Exhibit 95: Chart on UK - Market size and forecast 2023-2028 ($ billion) o Exhibit 96: Data Table on UK - Market size and forecast 2023-2028 ($ billion) o Exhibit 97: Chart on UK - Year-over-year growth 2023-2028 (%) o Exhibit 98: Data Table on UK - Year-over-year growth 2023-2028 (%) o 9.10 China - Market size and forecast 2023-2028 o Exhibit 99: Chart on China - Market size and forecast 2023-2028 ($ billion) o Exhibit 100: Data Table on China - Market size and forecast 2023-2028 ($ billion) o Exhibit 101: Chart on China - Year-over-year growth 2023-2028 (%) o Exhibit 102: Data Table on China - Year-over-year growth 2023-2028 (%) o 9.11 Canada - Market size and forecast 2023-2028 o Exhibit 103: Chart on Canada - Market size and forecast 2023-2028 ($ billion) o Exhibit 104: Data Table on Canada - Market size and forecast 2023-2028 ($ billion) o Exhibit 105: Chart on Canada - Year-over-year growth 2023-2028 (%) o Exhibit 106: Data Table on Canada - Year-over-year growth 2023-2028 (%) o 9.12 Germany - Market size and forecast 2023-2028 o Exhibit 107: Chart on Germany - Market size and forecast 2023-2028 ($ billion) o Exhibit 108: Data Table on Germany - Market size and forecast 2023-2028 ($ billion) o Exhibit 109: Chart on Germany - Year-over-year growth 2023-2028 (%) o Exhibit 110: Data Table on Germany - Year-over-year growth 2023-2028 (%) o 9.13 Market opportunity By Geographical Landscape o Exhibit 111: Market opportunity By Geographical Landscape ($ billion) o Exhibit 112: Data Tables on Market opportunity By Geographical Landscape ($ billion) • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 113: Impact of drivers and challenges in 2023 and 2028 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 114: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 115: Overview on factors of disruption o 11.4 Industry risks o Exhibit 116: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 117: Vendors covered o 12.2 Market positioning of vendors o Exhibit 118: Matrix on vendor position and classification o 12.3 Accenture Plc o Exhibit 119: Accenture Plc - Overview o Exhibit 120: Accenture Plc - Business segments o Exhibit 121: Accenture Plc - Key news o Exhibit 122: Accenture Plc - Key offerings o Exhibit 123: Accenture Plc - Segment focus o 12.4 Aon plc o Exhibit 124: Aon plc - Overview o Exhibit 125: Aon plc - Business segments o Exhibit 126: Aon plc - Key offerings o Exhibit 127: Aon plc - Segment focus o 12.5 Automatic Data Processing Inc. o Exhibit 128: Automatic Data Processing Inc. - Overview o Exhibit 129: Automatic Data Processing Inc. - Business segments o Exhibit 130: Automatic Data Processing Inc. - Key news o Exhibit 131: Automatic Data Processing Inc. - Key offerings o Exhibit 132: Automatic Data Processing Inc. - Segment focus o 12.6 Capgemini Service SAS o Exhibit 133: Capgemini Service SAS - Overview o Exhibit 134: Capgemini Service SAS - Business segments o Exhibit 135: Capgemini Service SAS - Key news o Exhibit 136: Capgemini Service SAS - Key offerings o Exhibit 137: Capgemini Service SAS - Segment focus o 12.7 CGI Inc. o Exhibit 138: CGI Inc. - Overview o Exhibit 139: CGI Inc. - Business segments o Exhibit 140: CGI Inc. - Key news o Exhibit 141: CGI Inc. - Key offerings o Exhibit 142: CGI Inc. - Segment focus o 12.8 Cognizant Technology Solutions Corp. o Exhibit 143: Cognizant Technology Solutions Corp. - Overview o Exhibit 144: Cognizant Technology Solutions Corp. - Business segments o Exhibit 145: Cognizant Technology Solutions Corp. - Key news o Exhibit 146: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 147: Cognizant Technology Solutions Corp. - Segment focus o 12.9 ExlService Holdings Inc. o Exhibit 148: ExlService Holdings Inc. - Overview o Exhibit 149: ExlService Holdings Inc. - Business segments o Exhibit 150: ExlService Holdings Inc. - Key news o Exhibit 151: ExlService Holdings Inc. - Key offerings o Exhibit 152: ExlService Holdings Inc. - Segment focus o 12.10 Genesys Telecommunications Laboratories Inc. o Exhibit 153: Genesys Telecommunications Laboratories Inc. - Overview o Exhibit 154: Genesys Telecommunications Laboratories Inc. - Product / Service o Exhibit 155: Genesys Telecommunications Laboratories Inc. - Key offerings o 12.11 Hewlett Packard Enterprise Co. o Exhibit 156: Hewlett Packard Enterprise Co. - Overview o Exhibit 157: Hewlett Packard Enterprise Co. - Business segments o Exhibit 158: Hewlett Packard Enterprise Co. - Key news o Exhibit 159: Hewlett Packard Enterprise Co. - Key offerings o Exhibit 160: Hewlett Packard Enterprise Co. - Segment focus o 12.12 Infosys Ltd. o Exhibit 161: Infosys Ltd. - Overview o Exhibit 162: Infosys Ltd. - Business segments o Exhibit 163: Infosys Ltd. - Key news o Exhibit 164: Infosys Ltd. - Key offerings o Exhibit 165: Infosys Ltd. - Segment focus o 12.13 International Business Machines Corp. o Exhibit 166: International Business Machines Corp. - Overview o Exhibit 167: International Business Machines Corp. - Business segments o Exhibit 168: International Business Machines Corp. - Key news o Exhibit 169: International Business Machines Corp. - Key offerings o Exhibit 170: International Business Machines Corp. - Segment focus o 12.14 Kelly Services Inc. o Exhibit 171: Kelly Services Inc. - Overview o Exhibit 172: Kelly Services Inc. - Business segments o Exhibit 173: Kelly Services Inc. - Key offerings o Exhibit 174: Kelly Services Inc. - Segment focus o 12.15 Tata Consultancy Services Ltd. o Exhibit 175: Tata Consultancy Services Ltd. - Overview o Exhibit 176: Tata Consultancy Services Ltd. - Business segments o Exhibit 177: Tata Consultancy Services Ltd. - Key news o Exhibit 178: Tata Consultancy Services Ltd. - Key offerings o Exhibit 179: Tata Consultancy Services Ltd. - Segment focus o 12.16 Wipro Ltd. o Exhibit 180: Wipro Ltd. - Overview o Exhibit 181: Wipro Ltd. - Business segments o Exhibit 182: Wipro Ltd. - Key news o Exhibit 183: Wipro Ltd. - Key offerings o Exhibit 184: Wipro Ltd. - Segment focus o 12.17 WNS Holdings Ltd. o Exhibit 185: WNS Holdings Ltd. - Overview o Exhibit 186: WNS Holdings Ltd. - Business segments o Exhibit 187: WNS Holdings Ltd. - Key offerings o Exhibit 188: WNS Holdings Ltd. - Segment focus • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 189: Inclusions checklist o Exhibit 190: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 191: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 192: Research methodology o Exhibit 193: Validation techniques employed for market sizing o Exhibit 194: Information sources o 13.5 List of abbreviations o Exhibit 195: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Type Exhibits6: Executive Summary - Chart on Market Segmentation by End-user Exhibits7: Executive Summary - Chart on Incremental Growth Exhibits8: Executive Summary - Data Table on Incremental Growth Exhibits9: Executive Summary - Chart on Vendor Market Positioning Exhibits10: Parent market Exhibits11: Market Characteristics Exhibits12: Offerings of vendors included in the market definition Exhibits13: Market segments Exhibits14: Chart on Global - Market size and forecast 2023-2028 ($ billion) Exhibits15: Data Table on Global - Market size and forecast 2023-2028 ($ billion) Exhibits16: Chart on Global Market: Year-over-year growth 2023-2028 (%) Exhibits17: Data Table on Global Market: Year-over-year growth 2023-2028 (%) Exhibits18: Historic Market Size - Data Table on global general and administrative outsourcing market 2018 - 2022 ($ billion) Exhibits19: Historic Market Size - Type Segment 2018 - 2022 ($ billion) Exhibits20: Historic Market Size - End-user Segment 2018 - 2022 ($ billion) Exhibits21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion) Exhibits22: Historic Market Size - Country Segment 2018 - 2022 ($ billion) Exhibits23: Five forces analysis - Comparison between 2023 and 2028 Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028 Exhibits25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028 Exhibits26: Threat of new entrants - Impact of key factors in 2023 and 2028 Exhibits27: Threat of substitutes - Impact of key factors in 2023 and 2028 Exhibits28: Threat of rivalry - Impact of key factors in 2023 and 2028 Exhibits29: Chart on Market condition - Five forces 2023 and 2028 Exhibits30: Chart on Type - Market share 2023-2028 (%) Exhibits31: Data Table on Type - Market share 2023-2028 (%) Exhibits32: Chart on Comparison by Type Exhibits33: Data Table on Comparison by Type Exhibits34: Chart on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits35: Data Table on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits36: Chart on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%) Exhibits37: Data Table on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%) Exhibits38: Chart on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits39: Data Table on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits40: Chart on Payroll outsourcing - Year-over-year growth 2023-2028 (%) Exhibits41: Data Table on Payroll outsourcing - Year-over-year growth 2023-2028 (%) Exhibits42: Chart on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits43: Data Table on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits44: Chart on Recruitment outsourcing - Year-over-year growth 2023-2028 (%) Exhibits45: Data Table on Recruitment outsourcing - Year-over-year growth 2023-2028 (%) Exhibits46: Chart on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits47: Data Table on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion) Exhibits48: Chart on Procurement outsourcing - Year-over-year growth 2023-2028 (%) Exhibits49: Data Table on Procurement outsourcing - Year-over-year growth 2023-2028 (%) Exhibits50: Market opportunity by Type ($ billion) Exhibits51: Data Table on Market opportunity by Type ($ billion) Exhibits52: Chart on End-user - Market share 2023-2028 (%) Exhibits53: Data Table on End-user - Market share 2023-2028 (%) Exhibits54: Chart on Comparison by End-user Exhibits55: Data Table on Comparison by End-user Exhibits56: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion) Exhibits57: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion) Exhibits58: Chart on Large enterprises - Year-over-year growth 2023-2028 (%) Exhibits59: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%) Exhibits60: Chart on SMEs - Market size and forecast 2023-2028 ($ billion) Exhibits61: Data Table on SMEs - Market size and forecast 2023-2028 ($ billion) Exhibits62: Chart on SMEs - Year-over-year growth 2023-2028 (%) Exhibits63: Data Table on SMEs - Year-over-year growth 2023-2028 (%) Exhibits64: Market opportunity by End-user ($ billion) Exhibits65: Data Table on Market opportunity by End-user ($ billion) Exhibits66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits67: Chart on Market share By Geographical Landscape 2023-2028 (%) Exhibits68: Data Table on Market share By Geographical Landscape 2023-2028 (%) Exhibits69: Chart on Geographic comparison Exhibits70: Data Table on Geographic comparison Exhibits71: Chart on North America - Market size and forecast 2023-2028 ($ billion) Exhibits72: Data Table on North America - Market size and forecast 2023-2028 ($ billion) Exhibits73: Chart on North America - Year-over-year growth 2023-2028 (%) Exhibits74: Data Table on North America - Year-over-year growth 2023-2028 (%) Exhibits75: Chart on Europe - Market size and forecast 2023-2028 ($ billion) Exhibits76: Data Table on Europe - Market size and forecast 2023-2028 ($ billion) Exhibits77: Chart on Europe - Year-over-year growth 2023-2028 (%) Exhibits78: Data Table on Europe - Year-over-year growth 2023-2028 (%) Exhibits79: Chart on APAC - Market size and forecast 2023-2028 ($ billion) Exhibits80: Data Table on APAC - Market size and forecast 2023-2028 ($ billion) Exhibits81: Chart on APAC - Year-over-year growth 2023-2028 (%) Exhibits82: Data Table on APAC - Year-over-year growth 2023-2028 (%) Exhibits83: Chart on South America - Market size and forecast 2023-2028 ($ billion) Exhibits84: Data Table on South America - Market size and forecast 2023-2028 ($ billion) Exhibits85: Chart on South America - Year-over-year growth 2023-2028 (%) Exhibits86: Data Table on South America - Year-over-year growth 2023-2028 (%) Exhibits87: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion) Exhibits88: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion) Exhibits89: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%) Exhibits90: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%) Exhibits91: Chart on US - Market size and forecast 2023-2028 ($ billion) Exhibits92: Data Table on US - Market size and forecast 2023-2028 ($ billion) Exhibits93: Chart on US - Year-over-year growth 2023-2028 (%) Exhibits94: Data Table on US - Year-over-year growth 2023-2028 (%) Exhibits95: Chart on UK - Market size and forecast 2023-2028 ($ billion) Exhibits96: Data Table on UK - Market size and forecast 2023-2028 ($ billion) Exhibits97: Chart on UK - Year-over-year growth 2023-2028 (%) Exhibits98: Data Table on UK - Year-over-year growth 2023-2028 (%) Exhibits99: Chart on China - Market size and forecast 2023-2028 ($ billion) Exhibits100: Data Table on China - Market size and forecast 2023-2028 ($ billion) Exhibits101: Chart on China - Year-over-year growth 2023-2028 (%) Exhibits102: Data Table on China - Year-over-year growth 2023-2028 (%) Exhibits103: Chart on Canada - Market size and forecast 2023-2028 ($ billion) Exhibits104: Data Table on Canada - Market size and forecast 2023-2028 ($ billion) Exhibits105: Chart on Canada - Year-over-year growth 2023-2028 (%) Exhibits106: Data Table on Canada - Year-over-year growth 2023-2028 (%) Exhibits107: Chart on Germany - Market size and forecast 2023-2028 ($ billion) Exhibits108: Data Table on Germany - Market size and forecast 2023-2028 ($ billion) Exhibits109: Chart on Germany - Year-over-year growth 2023-2028 (%) Exhibits110: Data Table on Germany - Year-over-year growth 2023-2028 (%) Exhibits111: Market opportunity By Geographical Landscape ($ billion) Exhibits112: Data Tables on Market opportunity By Geographical Landscape ($ billion) Exhibits113: Impact of drivers and challenges in 2023 and 2028 Exhibits114: Overview on Criticality of inputs and Factors of differentiation Exhibits115: Overview on factors of disruption Exhibits116: Impact of key risks on business Exhibits117: Vendors covered Exhibits118: Matrix on vendor position and classification Exhibits119: Accenture Plc - Overview Exhibits120: Accenture Plc - Business segments Exhibits121: Accenture Plc - Key news Exhibits122: Accenture Plc - Key offerings Exhibits123: Accenture Plc - Segment focus Exhibits124: Aon plc - Overview Exhibits125: Aon plc - Business segments Exhibits126: Aon plc - Key offerings Exhibits127: Aon plc - Segment focus Exhibits128: Automatic Data Processing Inc. - Overview Exhibits129: Automatic Data Processing Inc. - Business segments Exhibits130: Automatic Data Processing Inc. - Key news Exhibits131: Automatic Data Processing Inc. - Key offerings Exhibits132: Automatic Data Processing Inc. - Segment focus Exhibits133: Capgemini Service SAS - Overview Exhibits134: Capgemini Service SAS - Business segments Exhibits135: Capgemini Service SAS - Key news Exhibits136: Capgemini Service SAS - Key offerings Exhibits137: Capgemini Service SAS - Segment focus Exhibits138: CGI Inc. - Overview Exhibits139: CGI Inc. - Business segments Exhibits140: CGI Inc. - Key news Exhibits141: CGI Inc. - Key offerings Exhibits142: CGI Inc. - Segment focus Exhibits143: Cognizant Technology Solutions Corp. - Overview Exhibits144: Cognizant Technology Solutions Corp. - Business segments Exhibits145: Cognizant Technology Solutions Corp. - Key news Exhibits146: Cognizant Technology Solutions Corp. - Key offerings Exhibits147: Cognizant Technology Solutions Corp. - Segment focus Exhibits148: ExlService Holdings Inc. - Overview Exhibits149: ExlService Holdings Inc. - Business segments Exhibits150: ExlService Holdings Inc. - Key news Exhibits151: ExlService Holdings Inc. - Key offerings Exhibits152: ExlService Holdings Inc. - Segment focus Exhibits153: Genesys Telecommunications Laboratories Inc. - Overview Exhibits154: Genesys Telecommunications Laboratories Inc. - Product / Service Exhibits155: Genesys Telecommunications Laboratories Inc. - Key offerings Exhibits156: Hewlett Packard Enterprise Co. - Overview Exhibits157: Hewlett Packard Enterprise Co. - Business segments Exhibits158: Hewlett Packard Enterprise Co. - Key news Exhibits159: Hewlett Packard Enterprise Co. - Key offerings Exhibits160: Hewlett Packard Enterprise Co. - Segment focus Exhibits161: Infosys Ltd. - Overview Exhibits162: Infosys Ltd. - Business segments Exhibits163: Infosys Ltd. - Key news Exhibits164: Infosys Ltd. - Key offerings Exhibits165: Infosys Ltd. - Segment focus Exhibits166: International Business Machines Corp. - Overview Exhibits167: International Business Machines Corp. - Business segments Exhibits168: International Business Machines Corp. - Key news Exhibits169: International Business Machines Corp. - Key offerings Exhibits170: International Business Machines Corp. - Segment focus Exhibits171: Kelly Services Inc. - Overview Exhibits172: Kelly Services Inc. - Business segments Exhibits173: Kelly Services Inc. - Key offerings Exhibits174: Kelly Services Inc. - Segment focus Exhibits175: Tata Consultancy Services Ltd. - Overview Exhibits176: Tata Consultancy Services Ltd. - Business segments Exhibits177: Tata Consultancy Services Ltd. - Key news Exhibits178: Tata Consultancy Services Ltd. - Key offerings Exhibits179: Tata Consultancy Services Ltd. - Segment focus Exhibits180: Wipro Ltd. - Overview Exhibits181: Wipro Ltd. - Business segments Exhibits182: Wipro Ltd. - Key news Exhibits183: Wipro Ltd. - Key offerings Exhibits184: Wipro Ltd. - Segment focus Exhibits185: WNS Holdings Ltd. - Overview Exhibits186: WNS Holdings Ltd. - Business segments Exhibits187: WNS Holdings Ltd. - Key offerings Exhibits188: WNS Holdings Ltd. - Segment focus Exhibits189: Inclusions checklist Exhibits190: Exclusions checklist Exhibits191: Currency conversion rates for US$ Exhibits192: Research methodology Exhibits193: Validation techniques employed for market sizing Exhibits194: Information sources Exhibits195: List of abbreviations
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