Summary

Life Sciences Next-generation Customer Engagement Platforms Market Summary

The global life sciences next-generation customer engagement platformsmarket size was estimated at USD 2.37 billion in 2024 and is projected to reach USD 5.56 billion by 2033, growing at a CAGR of 10.13% from 2025 to 2033. Healthcare providers increasingly focus on personalized care, necessitating advanced engagement platforms to tailor interactions and enhance patient outcomes.

Growing need for customized interactions with healthcare professionals and patients, driving the development and implementation of advanced CEP solutions. The shift toward patient-centric care is accelerating demand for life sciences next-generation customer engagement platforms, as companies need digital tools that go beyond product promotion to deliver continuous support, education, and outcomes-focused engagement. For instance:

In October 2024, Temedica and Roche extended their successful partnership, benefiting tens of thousands of patients with digital companion apps like Retinora for retinal diseases and Brisa for multiple sclerosis. These apps, built on Temedica’s platform and integrated with real-world evidence, provide personalized support that improves patient care, with ongoing expansions planned.

In March 2022, DarioHealth entered into a multi-year, USD 30 million strategic agreement with Sanofi U.S. to accelerate the commercial adoption of Dario's digital therapeutics platform and expand digital health solutions. The collaboration aims to promote Dario’s multi-condition digital therapeutics, increase sales reach in health plan and employer markets, and jointly develop new solutions to improve chronic disease management.

In September 2021, Genentech (Roche) deployed Lifelink Systems’ AI-powered chatbot to improve patient communication in clinical trials. This demonstrated the need for platforms that can manage 24/7, scalable, and compliant patient touchpoints, which directly fuels CEP adoption.

These instances demonstrate how the industry is incorporating patient-centered approaches into engagement strategies. As digital companions, AI chatbots, and digital therapeutics collaborations grow, life sciences companies are compelled to adopt advanced customer engagement platforms that integrate these tools, support compliant interactions, and deliver measurable value across the care ecosystem, ultimately fueling market growth.

Global Life Sciences Next-generation Customer Engagement Platforms Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the global life sciences next-generation customer engagement platforms market report based on component, deployment mode, functionality, end use, and region:

• Component Outlook (Revenue, USD Million, 2021 - 2033)
• Software
• Services (implementation, integration, support)
• Deployment Mode Outlook (Revenue, USD Million, 2021 - 2033)
• Cloud / SaaS (multi-tenant, subscription)
• On-premise
• Functionality Outlook (Revenue, USD Million, 2021 - 2033)
• Core Engagement Layers
o End to end content management
o Engagement channel optimization
o Commercial learning and training
• Advanced Software Capabilities
o Cognitive Capabilities
o Functional Role Coverage
o Sales
o Marketing
o Medical Affairs
o Market Access
o Patient Services
• End Use Outlook (Revenue, USD Million, 2021 - 2033)
• Pharmaceutical Companies
• Biotechnology Companies
• Contract Research Organizations (CROs)
• Medical Device Firms
• Others (Including Research Institutes, etc.)
• Regional Outlook (Revenue, USD Million, 2021 - 2033)
• North America
o U.S.
o Canada
o Mexico
• Europe
o UK
o Germany
o France
o Italy
o Spain
o Denmark
o Sweden
o Norway
• Asia Pacific
o China
o Japan
o India
o South Korea
o Australia
o Thailand
• Latin America
o Brazil
o Argentina
• Middle East and Africa (MEA)
o South Africa
o Saudi Arabia
o UAE
o Kuwait

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Table of Contents

Table of Contents

Chapter 1. Methodology and Scope
1.1. Market Segmentation & Scope
1.2. Segment Definitions
1.2.1. Component
1.2.2. Deployment Mode
1.2.3. Functionality
1.2.4. End use
1.3. Estimates and Forecast Timeline
1.4. Research Methodology
1.5. Information Procurement
1.5.1. Purchased Database
1.5.2. GVR’s Internal Database
1.5.3. Secondary Sources
1.5.4. Primary Research
1.6. Information Analysis
1.6.1. Data Analysis Models
1.7. Market Formulation & Data Visualization
1.8. Model Details
1.8.1. Commodity Flow Analysis
1.9. List of Secondary Sources
1.10. Objectives
Chapter 2. Executive Summary
2.1. Market Snapshot
2.2. Segment Snapshot
2.3. Competitive Landscape Snapshot
Chapter 3. Market Variables, Trends, & Scope
3.1. Market Lineage Outlook
3.2. Market Dynamics
3.2.1. Market Driver Analysis
3.2.1.1. Shift toward patient-centered care
3.2.1.2. Adoption of digital transformation in healthcare
3.2.1.3. Demand for personalized customer engagement
3.2.1.4. Integration of AI and machine learning
3.2.2. Market Restraint Analysis
3.2.2.1. High Implementation Costs
3.2.2.2. Data Privacy and Regulatory Compliance
3.2.3. Industry Opportunity Analysis
3.2.4. Industry Challenge Analysis
3.2.5. Case Studies
3.3. Business Environment Analysis
3.3.1. Porter’s Five Forces Analysis
3.3.1.1. Supplier power
3.3.1.2. Buyer power
3.3.1.3. Substitution threat
3.3.1.4. Threat of new entrant
3.3.1.5. Competitive rivalry
3.3.2. PESTLE Analysis
3.3.2.1. Political landscape
3.3.2.2. Economic and Social landscape
3.3.2.3. Technological landscape
3.3.2.4. Environmental landscape
3.3.2.5. Legal Landscape
Chapter 4. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: Component Estimates & Trend Analysis
4.1. Component Segment Dashboard
4.2. Component Market Share Movement Analysis, 2024 & 2033
4.3. Market Size & Forecasts and Trend Analysis, by Component, 2021 to 2033 (USD Million)
4.4. Software
4.4.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
4.5. Services (implementation, integration, support)
4.5.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
Chapter 5. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: Deployment Estimates & Trend Analysis
5.1. Deployment Segment Dashboard
5.2. Deployment Market Share Movement Analysis, 2024 & 2033
5.3. Market Size & Forecasts and Trend Analysis, by Deployment, 2021 to 2033 (USD Million)
5.4. Cloud / SaaS (multi-tenant, subscription)
5.4.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
5.5. On-premise
5.5.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
Chapter 6. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: Functionality Type Estimates & Trend Analysis
6.1. Functionality Type Dashboard
6.2. Functionality Market Share Movement Analysis, 2024 & 2033
6.3. Market Size & Forecasts and Trend Analysis, by Functionality, 2021 to 2033 (USD Million)
6.4. Core Engagement Layers
6.4.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.4.2. End to end content management
6.4.2.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.4.3. Engagement channel optimization
6.4.3.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.4.4. Commercial learning and training
6.4.4.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.5. Advanced Software Capabilities
6.5.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.5.2. Cognitive Capabilities
6.5.2.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.5.3. Functional Role Coverage
6.5.3.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.5.3.2. Sales
6.5.3.2.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.5.3.3. Marketing
6.5.3.3.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.5.3.4. Medical Affairs
6.5.3.4.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.5.3.5. Market Access
6.5.3.5.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.5.3.6. Patient Services
6.5.3.6.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
Chapter 7. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: End Use Estimates & Trend Analysis
7.1. End use Segment Dashboard
7.2. End use Market Share Movement Analysis, 2024 & 2033
7.3. Market Size & Forecasts and Trend Analysis, by End Use, 2021 to 2033 (USD Million)
7.4. Pharmaceutical Companies
7.4.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.5. Biotechnology Companies
7.5.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.6. Medical Device Firms
7.6.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.7. Contract Research Organizations (CROs)
7.7.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.8. Others (Including Research Institutes, etc.)
7.8.1. Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
Chapter 8. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: Regional Estimates & Trend Analysis
8.1. Regional Market Dashboard
8.2. Regional Market: Key Takeaways
8.3. North America
8.3.1. North America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.3.2. U.S.
8.3.2.1. Key country dynamic
8.3.2.2. Regulatory framework
8.3.2.3. Competitive insights
8.3.2.4. U.S. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.3.3. Canada
8.3.3.1. Key country dynamic
8.3.3.2. Regulatory framework
8.3.3.3. Competitive insights
8.3.3.4. Canada Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.3.4. Mexico
8.3.4.1. Key country dynamic
8.3.4.2. Regulatory framework
8.3.4.3. Competitive insights
8.3.4.4. Mexico Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.4. Europe
8.4.1. Europe Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.4.2. Germany
8.4.2.1. Key country dynamic
8.4.2.2. Regulatory framework
8.4.2.3. Competitive insights
8.4.2.4. Germany Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.4.3. UK
8.4.3.1. Key country dynamic
8.4.3.2. Regulatory framework
8.4.3.3. Competitive insights
8.4.3.4. UK Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.4.4. France
8.4.4.1. Key country dynamic
8.4.4.2. Regulatory framework
8.4.4.3. Competitive insights
8.4.4.4. France Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.4.5. Italy
8.4.5.1. Key country dynamic
8.4.5.2. Regulatory framework
8.4.5.3. Competitive insights
8.4.5.4. Italy Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.4.6. Spain
8.4.6.1. Key country dynamic
8.4.6.2. Regulatory framework
8.4.6.3. Competitive insights
8.4.6.4. Spain Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.4.7. Denmark
8.4.7.1. Key country dynamic
8.4.7.2. Regulatory framework
8.4.7.3. Competitive insights
8.4.7.4. Denmark Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.4.8. Sweden
8.4.8.1. Key country dynamic
8.4.8.2. Regulatory framework
8.4.8.3. Competitive insights
8.4.8.4. Sweden Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.4.9. Norway
8.4.9.1. Key country dynamic
8.4.9.2. Regulatory framework
8.4.9.3. Competitive insights
8.4.9.4. Norway Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.5. Asia Pacific
8.5.1. Asia Pacific Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.5.2. Japan
8.5.2.1. Key country dynamic
8.5.2.2. Regulatory framework
8.5.2.3. Competitive insights
8.5.2.4. Japan Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.5.3. China
8.5.3.1. Key country dynamic
8.5.3.2. Regulatory framework
8.5.3.3. Competitive insights
8.5.3.4. China Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.5.4. India
8.5.4.1. Key country dynamic
8.5.4.2. Regulatory framework
8.5.4.3. Competitive insights
8.5.4.4. India Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.5.5. South Korea
8.5.5.1. Key country dynamic
8.5.5.2. Regulatory framework
8.5.5.3. Competitive insights
8.5.5.4. South Korea Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.5.6. Australia
8.5.6.1. Key country dynamic
8.5.6.2. Regulatory framework
8.5.6.3. Competitive insights
8.5.6.4. Australia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.5.7. Thailand
8.5.7.1. Key country dynamic
8.5.7.2. Regulatory framework
8.5.7.3. Competitive insights
8.5.7.4. Thailand Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.6. Latin America
8.6.1. Latin America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market Estimates and Forecasts, 2021 - 2033 (USD Million)
8.6.2. Brazil
8.6.2.1. Key country dynamic
8.6.2.2. Regulatory framework
8.6.2.3. Competitive insights
8.6.2.4. Brazil Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.6.3. Argentina
8.6.3.1. Key country dynamic
8.6.3.2. Regulatory framework
8.6.3.3. Competitive insights
8.6.3.4. Argentina Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.7. MEA
8.7.1. MEA Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.7.2. South Africa
8.7.2.1. Key country dynamic
8.7.2.2. Regulatory framework
8.7.2.3. Competitive insights
8.7.2.4. South Africa Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.7.3. Saudi Arabia
8.7.3.1. Key country dynamic
8.7.3.2. Regulatory framework
8.7.3.3. Competitive insights
8.7.3.4. Saudi Arabia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.7.4. UAE
8.7.4.1. Key country dynamic
8.7.4.2. Regulatory framework
8.7.4.3. Competitive insights
8.7.4.4. UAE Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
8.7.5. Kuwait
8.7.5.1. Key country dynamic
8.7.5.2. Regulatory framework
8.7.5.3. Competitive insights
8.7.5.4. Kuwait Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Chapter 9. Competitive Landscape
9.1. Participant Overview
9.2. Company Market Position Analysis
9.3. Company Categorization
9.4. Strategy Mapping
9.5. Company Profiles/Listing
9.5.1. Aktana, Inc
9.5.1.1. Overview
9.5.1.2. Financial performance
9.5.1.3. Product benchmarking
9.5.1.4. Strategic initiatives
9.5.2. IQVIA (OCE)
9.5.2.1. Overview
9.5.2.2. Financial performance
9.5.2.3. Product benchmarking
9.5.2.4. Strategic initiatives
9.5.3. Veeva Systems
9.5.3.1. Overview
9.5.3.2. Financial performance
9.5.3.3. Product benchmarking
9.5.3.4. Strategic initiatives
9.5.4. Exeevo
9.5.4.1. Overview
9.5.4.2. Financial performance
9.5.4.3. Product benchmarking
9.5.4.4. Strategic initiatives
9.5.5. Pitcher
9.5.5.1. Overview
9.5.5.2. Financial performance
9.5.5.3. Product benchmarking
9.5.5.4. Strategic initiatives
9.5.6. Salesforce
9.5.6.1. Overview
9.5.6.2. Financial performance
9.5.6.3. Product benchmarking
9.5.6.4. Strategic initiatives
9.5.7. ACTO Technologies Inc.
9.5.7.1. Overview
9.5.7.2. Financial performance
9.5.7.3. Product benchmarking
9.5.7.4. Strategic initiatives
9.5.8. Allego
9.5.8.1. Overview
9.5.8.2. Financial performance
9.5.8.3. Product benchmarking
9.5.8.4. Strategic initiatives
9.5.9. Bigtincan
9.5.9.1. Overview
9.5.9.2. Financial performance
9.5.9.3. Product benchmarking
9.5.9.4. Strategic initiatives
9.5.10. ODAIA Intelligence Inc.
9.5.10.1. Overview
9.5.10.2. Financial performance
9.5.10.3. Product benchmarking
9.5.10.4. Strategic initiatives
9.5.11. Qstream, Inc.
9.5.11.1. Overview
9.5.11.2. Financial performance
9.5.11.3. Product benchmarking
9.5.11.4. Strategic initiatives
9.5.12. Seismic
9.5.12.1. Overview
9.5.12.2. Financial performance
9.5.12.3. Product benchmarking
9.5.12.4. Strategic initiatives
9.5.13. Tellius
9.5.13.1. Overview
9.5.13.2. Financial performance
9.5.13.3. Product benchmarking
9.5.13.4. Strategic initiatives
9.5.14. Viseven
9.5.14.1. Overview
9.5.14.2. Financial performance
9.5.14.3. Product benchmarking
9.5.14.4. Strategic initiatives
9.5.15. Vodori
9.5.15.1. Overview
9.5.15.2. Financial performance
9.5.15.3. Product benchmarking
9.5.15.4. Strategic initiatives
9.5.16. WhizAI
9.5.16.1. Overview
9.5.16.2. Financial performance
9.5.16.3. Product benchmarking
9.5.16.4. Strategic initiatives
9.5.17. ZS Associates
9.5.17.1. Overview
9.5.17.2. Financial performance
9.5.17.3. Product benchmarking
9.5.17.4. Strategic initiatives
9.5.18. Okra
9.5.18.1. Overview
9.5.18.2. Financial performance
9.5.18.3. Product benchmarking
9.5.18.4. Strategic initiatives
9.5.19. P360
9.5.19.1. Overview
9.5.19.2. Financial performance
9.5.19.3. Product benchmarking
9.5.19.4. Strategic initiatives
9.5.20. Quantified.ai
9.5.20.1. Overview
9.5.20.2. Financial performance
9.5.20.3. Product benchmarking
9.5.20.4. Strategic initiatives
9.5.21. verbTEAMS
9.5.21.1. Overview
9.5.21.2. Financial performance
9.5.21.3. Product benchmarking
9.5.21.4. Strategic initiatives

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List of Tables/Graphs

List of Tables

Table 1 List of abbreviation
Table 2 List of secondary data sources
Table 3 North America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by country, 2021 - 2033 (USD Million)
Table 4 North America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 5 North America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 6 North America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 7 North America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 8 U.S. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 9 U.S. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 10 U.S. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 11 U.S. Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 12 Canada Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 13 Canada Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 14 Canada Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 15 Canada Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 16 Mexico Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 17 Mexico Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 18 Mexico Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 19 Mexico Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 20 Europe Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by country, 2021 - 2033 (USD Million)
Table 21 Europe Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 22 Europe Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 23 Europe Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 24 Europe Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 25 Germany Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 26 Germany Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 27 Germany Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 28 Germany Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 29 Germany Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 30 UK Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 31 UK Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 32 UK Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 33 UK Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 34 France Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 35 France Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 36 France Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 37 France Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 38 Italy Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 39 Italy Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 40 Italy Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 41 Italy Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 42 Spain Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 43 Spain Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 44 Spain Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 45 Spain Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 46 Sweden Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 47 Sweden Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 48 Sweden Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 49 Sweden Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 50 Denmark Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 51 Denmark Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 52 Denmark Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 53 Denmark Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 54 Norway Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 55 Norway Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 56 Norway Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 57 Norway Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 58 Asia Pacific Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by country, 2021 - 2033 (USD Million)
Table 59 Asia Pacific Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 60 Asia Pacific Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 61 Asia Pacific Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 62 Asia Pacific Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 63 China Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 64 China Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 65 China Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 66 China Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 67 Japan Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 68 Japan Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 69 Japan Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 70 Japan Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 71 India Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 72 India Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 73 India Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 74 India Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 75 Australia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 76 Australia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 77 Australia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 78 Australia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 79 Thailand Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 80 Thailand Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 81 Thailand Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 82 Thailand Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 83 South Korea Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 84 South Korea Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 85 South Korea Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 86 South Korea Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 87 Latin America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by country, 2021 - 2033 (USD Million)
Table 88 Latin America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 89 Latin America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 90 Latin America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 91 Latin America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 92 Brazil Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 93 Brazil Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 94 Brazil Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 95 Brazil Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 96 Argentina Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 97 Argentina Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 98 Argentina Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 99 Argentina Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 100 MEA Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by country, 2021 - 2033 (USD Million)
Table 101 MEA Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 102 MEA Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 103 MEA Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 104 MEA Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 105 South Africa Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 106 South Africa Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 107 South Africa Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 108 South Africa Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 109 Saudi Arabia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 110 Saudi Arabia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 111 Saudi Arabia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 112 Saudi Arabia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 113 UAE Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 114 UAE Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 115 UAE Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 116 UAE Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)
Table 117 Kuwait Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by component, 2021 - 2033 (USD Million)
Table 118 Kuwait Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by deployment mode, 2021 - 2033 (USD Million)
Table 119 Kuwait Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by functionality, 2021 - 2033 (USD Million)
Table 120 Kuwait Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, by end use, 2021 - 2033 (USD Million)List of Figures

Fig. 1 Market research process
Fig. 2 Data triangulation techniques
Fig. 3 Market formulation & validation
Fig. 4 Life Sciences Next-generation Customer Engagement Platforms: Market outlook
Fig. 5 Life Sciences Next-generation Customer Engagement Platforms: Segment outlook
Fig. 6 Life Sciences Next-generation Customer Engagement Platforms: Competitive landscape outlook
Fig. 7 Parent Market outlook
Fig. 8 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market Driver Impact
Fig. 9 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market Restraint impact
Fig. 10 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, Component outlook key takeaways (USD Million)
Fig. 11 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: Component movement analysis (USD Million)
Fig. 12 Software Market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 13 Services (implementation, integration, support) Market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 14 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, deployment outlook key takeaways (USD Million)
Fig. 15 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: deployment movement analysis, (USD Million)
Fig. 16 Cloud / SaaS (multi-tenant, subscription) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 17 On-premise Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 18 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, functionality outlook key takeaways (USD Million)
Fig. 19 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: functionality movement analysis, (USD Million)
Fig. 20 Core Engagement Layers Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 21 End to end content management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 22 Engagement channel optimization Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 23 Commercial learning and training Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 24 Advanced Software Capabilities Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 25 Cognitive Capabilities Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 26 Functional Role Coverage Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 27 Sales Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 28 Marketing Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 29 Medical Affairs Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 30 Market Access Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 31 Patient Services Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 32 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market, end use outlook key takeaways (USD Million)
Fig. 33 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: end use movement analysis (USD Million)
Fig. 34 Pharmaceutical Companies Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 35 Biotechnology Companies Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 36 Medical Device Firms Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 37 Contract Research Organizations (CROs) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 38 Others (Including Research Institutes, etc) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 39 Total Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 40 Regional Marketplace: Key takeaways
Fig. 41 Life Sciences Next-generation Customer Engagement Platforms (CEP) Market: Regional outlook, 2024 & 2033
Fig. 42 North America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 43 US Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 44 Canada Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 45 Mexico Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 46 Europe Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 47 UK Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 48 Germany Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 49 France Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 50 Italy Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 51 Spain Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 52 Denmark Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 53 Sweden Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 54 Norway Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 55 Asia Pacific Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 56 Japan Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 57 China Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 58 India Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 59 South Korea Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 60 Australia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 61 Thailand Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 62 Latin America Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 63 Brazil Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 64 MEA Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 65 South Africa Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 66 Saudi Arabia Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 67 UAE Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 68 Kuwait Life Sciences Next-generation Customer Engagement Platforms (CEP) Market estimates and forecasts, 2021 - 2033 (USD Million)