Summary

The North American janitorial supplies and services market is witnessing dynamic growth and transformation, driven by a combination of heightened consumer awareness, technological advancements, and evolving regulatory landscapes. As businesses, institutions, and even residential spaces continue to prioritize cleanliness and hygiene, the demand for janitorial services and products has surged. Factors such as the ongoing concerns around infectious diseases, workplace safety, and the overall health and well-being of individuals have amplified the need for professional cleaning solutions. In addition to these health-related concerns, the continuous expansion of commercial real estate, healthcare facilities, and public spaces has further contributed to the increasing demand for cleaning services. Consumers and businesses alike are more conscious of the environmental impact of their choices, which has led to an increased preference for eco-friendly cleaning supplies. Products that are biodegradable, non-toxic, and free from harsh chemicals are gaining traction, as they align with the growing emphasis on green building certifications and sustainable operations. Moreover, as part of the broader trend of digital transformation, innovations such as robotic cleaners, automated floor scrubbers, and IoT-powered cleaning systems are becoming more widespread. These advanced technologies improve cleaning efficiency, reduce labor costs, and ensure superior service quality by leveraging real-time data for predictive maintenance, monitoring, and customizable cleaning schedules. Furthermore, these innovations help streamline the overall cleaning process, allowing for more consistent and reliable results, which is particularly crucial in high-traffic or specialized environments like healthcare and hospitality settings. On the regulatory front, North American governments, including agencies like the Environmental Protection Agency (EPA), enforce strict guidelines regarding the use of cleaning chemicals and equipment to ensure public health and environmental safety. These regulations often require manufacturers to prove the efficacy of their products in killing germs and bacteria while minimizing any harmful effects on the environment.

According to the research report "North America Janitorial Supplies and Services Market Outlook, 2030," published by Bonafide Research, the North America Janitorial Supplies and Services market was valued at more than USD 153.13 Billion in 2024. The most prominent growth factors is the heightened awareness surrounding health and hygiene, particularly following the global COVID-19 pandemic. Businesses and institutions are prioritizing the safety of employees and customers by investing in cleaning services that ensure a sanitized and healthy environment. This is particularly critical in sectors like healthcare, where maintaining strict hygiene protocols is essential to prevent the spread of infections. The growing importance of green building certifications, such as LEED (Leadership in Energy and Environmental Design), is also contributing to the shift toward more eco-conscious janitorial practices. Many businesses are now choosing environmentally responsible cleaning products to meet regulatory requirements, improve their public image, and support sustainability initiatives. According to the U.S. Green Building Council, over 90,000 commercial and institutional buildings in North America have been LEED-certified, creating a strong market for green cleaning services. Innovations like robotic cleaners, AI-powered floor scrubbers, and IoT-enabled cleaning systems are increasingly being integrated into janitorial services. These technologies improve the efficiency and effectiveness of cleaning operations by automating tasks, reducing human labor, and enabling real-time monitoring. For example, robotic vacuum cleaners and floor scrubbers are becoming more common in large commercial spaces and airports, where the need for frequent cleaning and maintenance is high. These machines not only save time and labor but also offer better precision, leading to more effective cleaning and a reduction in operational costs. Additionally, the rise of data-driven solutions, such as predictive maintenance and sensor-based systems that monitor air quality and dirt levels, is transforming cleaning practices.


Market Drivers

• Heightened Focus on Hygiene and Public Health: In the wake of the COVID-19 pandemic, there has been a heightened awareness of the importance of cleanliness and sanitation in all sectors—from schools and hospitals to commercial offices and public facilities. This has significantly increased demand for janitorial supplies and services across North America. Businesses and institutions are now more willing to invest in comprehensive cleaning services and high-quality disinfectants to ensure the safety of their employees and customers. Regulatory requirements around sanitation have also become stricter, further pushing demand and emphasizing hygiene as a critical operational factor.
• Growth in Commercial Real Estate and Urban Infrastructure: As North America continues to experience growth in commercial real estate, urbanization, and infrastructure development, the demand for janitorial services also rises in tandem. New office buildings, retail centers, educational institutions, and healthcare facilities all require ongoing maintenance and cleaning. Furthermore, as businesses reopen and transition back to physical workspaces, there’s a consistent need for cleaning staff and supplies to maintain cleanliness and appeal. This growth in infrastructure creates a continuous pipeline of opportunities for janitorial service providers and supply companies.

Market Challenges

• Labor Shortages and High Turnover: One of the most pressing challenges facing the janitorial industry is the ongoing labor shortage. Janitorial work is often labor-intensive, physically demanding, and low-paying, leading to high turnover rates. Finding and retaining skilled cleaning staff has become increasingly difficult, especially in urban centers where the cost of living is high. Companies must frequently invest in recruitment and training, which adds to operational costs. Additionally, reliance on part-time and temporary workers can impact service quality and consistency.
• Rising Costs of Raw Materials and Supply Chain Disruptions: The industry is heavily dependent on a steady supply of cleaning products, chemicals, and equipment, many of which are affected by fluctuations in raw material prices. Recent global supply chain disruptions have led to price volatility and inventory shortages for items like disinfectants, paper products, and protective gear. These increased costs are difficult to pass on to clients in a highly competitive market, squeezing profit margins and creating budgetary challenges for both service providers and product distributors.

Market Trends

• Sustainability and Green Cleaning Solutions:Environmental concerns and client expectations are driving a shift toward eco-friendly janitorial practices. Green cleaning products that are non-toxic, biodegradable, and certified by environmental agencies are gaining traction. Companies are also adopting sustainable practices such as reducing water and chemical usage, using microfiber cloths, and optimizing energy efficiency in cleaning equipment. Many clients now prefer vendors who can demonstrate environmentally responsible practices, which has pushed sustainability from a niche offering to an industry-wide standard.
• Technology Integration and Smart Cleaning: The integration of technology into janitorial services is transforming how cleaning is managed and executed. Innovations such as automated cleaning robots, smart dispensers, and IoT-based facility management systems are becoming more common. These tools improve efficiency, reduce labor costs, and provide data-driven insights into supply usage and service frequency. Mobile apps and cloud-based software also allow for better workforce scheduling, quality control, and real-time communication between clients and service teams. This digitization is helping modernize the industry and meet evolving client expectations for transparency and accountability.


Janitorial services, including standard cleaning, damage restoration, exterior window cleaning, and floor care, are leading the North American janitorial supplies and services industry due to their essential role in maintaining health, safety.

Janitorial services have become the cornerstone of the North American janitorial supplies and services industry, primarily because they directly support the ongoing need for cleanliness, safety, and uninterrupted operations across various sectors such as healthcare, education, corporate offices, hospitality, and manufacturing. Standard cleaning services provide foundational hygiene and tidiness that are expected in any professional setting, helping organizations maintain a clean image while promoting health and wellness. Meanwhile, specialized services like damage restoration cleaning are vital during emergencies such as floods, fires, and natural disasters, where rapid response is necessary to prevent structural damage, reduce liability, and enable quick recovery. This service segment alone reflects the increasing importance of operational resilience, especially in climate-vulnerable or disaster-prone regions of North America. Exterior window cleaning, though often overlooked, plays a significant role in the overall maintenance and branding of high-rise buildings and corporate headquarters, especially in urban hubs like New York, Toronto, Chicago, and Los Angeles. These cities are home to dense concentrations of commercial real estate that require regular professional window cleaning not only for aesthetic value but also for building preservation. Floors are among the first elements to show wear and tear and are key to first impressions and safety (slip prevention). Moreover, the North American market has seen a cultural shift toward professional facility management where cleaning is now associated not only with aesthetics but also with public health, sustainability, and brand trust. Janitorial companies that provide comprehensive, tech-enabled, and eco-conscious services are now seen as partners in risk management and corporate responsibility.

The residential segment is significantly growing in the North American janitorial supplies and services industry due to rising demand for professional home cleaning driven by dual-income households, remote work trends, heightened hygiene awareness, and increased disposable income.

The residential segment is experiencing significant growth within the North American janitorial supplies and services industry, largely fueled by changing lifestyles, evolving work environments, and a cultural shift toward outsourcing domestic tasks. As work-life balance becomes more challenging to achieve, many families are opting for professional residential cleaning services to maintain a hygienic and comfortable living space without sacrificing their personal or professional responsibilities. In parallel, the widespread shift to remote or hybrid work arrangements has made people more aware of the cleanliness and organization of their homes, as their residence now doubles as a workspace. This has elevated expectations for regular and deep cleaning, including services such as sanitization, upholstery cleaning, carpet shampooing, and even specialty services like air duct and window cleaning. Homeowners are more proactive about disinfection, allergen control, and overall cleanliness, particularly those with children, elderly family members, or immunocompromised individuals. This demand is not only for routine cleaning but also for specialized services using eco-friendly and non-toxic products that align with growing environmental and health concerns. The use of green cleaning agents and HEPA-filter vacuums is no longer a luxury but a preferred standard in many households, especially in metropolitan and suburban areas of the U.S. and Canada. Janitorial service providers who cater to these needs are finding lucrative opportunities, often supported by word-of-mouth marketing and digital platforms that allow convenient scheduling and customer reviews. Furthermore, rising disposable incomes, especially among millennials and Gen Z professionals, are reshaping consumer behavior in favor of “convenience-first” services. These younger homeowners and renters are less inclined to view cleaning as a DIY responsibility and more likely to subscribe to recurring home cleaning packages, which offer predictable costs and reliable results.

Outdoor cleaning is the fastest-growing segment in the North American janitorial supplies and services industry due to increasing urban development, stricter public sanitation regulations, and growing demand for clean, safe, and visually appealing commercial and community spaces.

Outdoor cleaning is emerging as the fastest-growing segment in the North American janitorial supplies and services industry, driven by a confluence of factors that reflect the region’s urban expansion, public health priorities, and rising aesthetic standards for outdoor environments. As cities across the U.S. and Canada continue to grow and densify, the demand for well-maintained public and commercial outdoor spaces—including sidewalks, parking lots, plazas, building exteriors, and recreational areas—has surged. Businesses, municipalities, and property managers increasingly recognize that cleanliness outside a facility is just as crucial as what’s inside, directly influencing first impressions, foot traffic, safety, and even real estate value. The COVID-19 pandemic further heightened awareness of sanitation in shared outdoor spaces. Public expectations for cleanliness now extend to exterior environments, prompting property owners to invest in routine and preventative cleaning to ensure health safety and compliance with local regulations. City governments and private commercial centers are allocating greater budgets to maintain hygiene in parks, transit areas, school campuses, outdoor dining zones, and shopping districts. This has also been supported by the introduction of stricter environmental and sanitation laws across many North American municipalities, compelling businesses and public institutions to adopt regular outdoor cleaning protocols or face penalties. In colder regions, seasonal needs such as de-icing and snow removal add another layer of essential services, creating year-round demand for outdoor janitorial operations. Clean, debris-free environments are proven to improve public perception, drive commercial traffic, and reduce liability from hazards like slips or obstructions. This is particularly important for retail centers, hospitality venues, hospitals, and educational campuses where outdoor cleanliness is seen as a reflection of operational quality and attention to detail.

The offline channel is leading in the North American janitorial supplies and services industry due to strong customer relationships, personalized service, and the ability to provide on-site consultations, which are critical for large-scale, customized cleaning solutions and ongoing maintenance contracts.

The offline channel remains dominant in the North American janitorial supplies and services industry because it offers a level of personalized, direct engagement that is essential for the complex needs of commercial clients and large-scale service contracts. While online platforms and digital solutions have seen rapid adoption in various industries, the nature of janitorial services—particularly for commercial, institutional, and industrial spaces—requires a hands-on, tailored approach that offline channels are uniquely positioned to provide. Direct interaction through in-person consultations, on-site assessments, and regular maintenance visits allows cleaning companies to build strong, long-term relationships with their clients, ensuring that services are tailored to meet specific facility needs. For example, a company requiring daily office cleaning might have different needs from a hospital or manufacturing plant that requires specialized sanitization or floor care. The ability to assess the site firsthand, understand the challenges, and customize the service plan on the spot is a significant advantage for offline service providers. In North America, where many janitorial service contracts are long-term and based on specific requirements such as floor care, damage restoration, and facility maintenance, the offline channel provides valuable in-person consultations that digital-only platforms cannot replicate. Service providers who operate through offline channels often have dedicated account managers or sales teams who can offer customized recommendations and real-time solutions, offering a higher level of service and flexibility. This face-to-face interaction is particularly important for addressing unique and evolving customer concerns, whether it's dealing with emergency cleaning needs, adjusting schedules, or responding to unexpected issues in real time.


The United States leads the North American janitorial supplies and services industry due to its large-scale commercial infrastructure, stringent hygiene regulations, and mature outsourcing culture across public and private sectors.

The dominance of the United States in the North American janitorial supplies and services industry stems from a combination of economic scale, regulatory rigor, and a deeply entrenched culture of outsourcing facility maintenance to professional service providers. With one of the world’s largest concentrations of commercial real estate—including corporate offices, educational institutions, healthcare facilities, government buildings, airports, and retail complexes—the demand for cleaning and maintenance services is both constant and extensive. The U.S. economy supports millions of such properties that require daily or periodic cleaning, creating a stable and high-volume market for janitorial services and related products. This is further driven by stringent federal and state regulations concerning workplace safety, public health, and sanitation, especially in sectors like healthcare, food services, and education, where compliance with agencies like OSHA (Occupational Safety and Health Administration), CDC (Centers for Disease Control and Prevention), and EPA (Environmental Protection Agency) is non-negotiable. These standards mandate not just the presence of cleaning services but their consistent, documented, and often specialized application—fueling demand for high-quality janitorial supplies and trained personnel. Moreover, the U.S. has a long-standing business tradition of outsourcing non-core operations such as cleaning, waste management, and building maintenance to third-party vendors. This trend has been reinforced by the rise of large-scale facility management firms offering integrated janitorial services tailored to corporate and institutional clients. These service providers invest in employee training, quality assurance, eco-friendly practices, and technological tools such as automated cleaning equipment and digital scheduling systems, making them indispensable partners for organizations aiming to maintain high cleanliness standards while optimizing costs. Additionally, the American consumer and workforce have become increasingly conscious of health and hygiene, particularly following the COVID-19 pandemic, which permanently elevated expectations for cleanliness in public and shared spaces.




Considered in this report
• Historic Year: 2019
• Base year: 2024
• Estimated year: 2025
• Forecast year: 2030

Aspects covered in this report
• Janitorial Supplies and Services Market with its value and forecast along with its segments
• Various drivers and challenges
• On-going trends and developments
• Top profiled companies
• Strategic recommendation

By Offerings
• Janitorial Supplies
• Janitorial Services

By End Users
• Residential
• Commercials

By Application
• Indoor Cleaning
• Outdoor cleaning

By Distribution
• Offline
• Online

The approach of the report:
This report consists of a combined approach of primary as well as secondary research. Initially, secondary research was used to get an understanding of the market and listing out the companies that are present in the market. The secondary research consists of third-party sources such as press releases, annual report of companies, analyzing the government generated reports and databases. After gathering the data from secondary sources primary research was conducted by making telephonic interviews with the leading players about how the market is functioning and then conducted trade calls with dealers and distributors of the market. Post this we have started doing primary calls to consumers by equally segmenting consumers in regional aspects, tier aspects, age group, and gender. Once we have primary data with us we have started verifying the details obtained from secondary sources.

Intended audience
This report can be useful to industry consultants, manufacturers, suppliers, associations & organizations related to this industry, government bodies and other stakeholders to align their market-centric strategies. In addition to marketing & presentations, it will also increase competitive knowledge about the industry.


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Table of Contents

Table of Content

1 Executive Summary
2 Market Dynamics
2.1 Market Drivers & Opportunities
2.2 Market Restraints & Challenges
2.3 Market Trends
2.3.1 XXXX
2.3.2 XXXX
2.3.3 XXXX
2.3.4 XXXX
2.3.5 XXXX
2.4 Supply chain Analysis
2.5 Policy & Regulatory Framework
2.6 Industry Experts Views
3 Research Methodology
3.1 Secondary Research
3.2 Primary Data Collection
3.3 Market Formation & Validation
3.4 Report Writing, Quality Check & Delivery
4 Market Structure
4.1 Market Considerate
4.2 Assumptions
4.3 Limitations
4.4 Abbreviations
4.5 Sources
4.6 Definitions
5 Economic /Demographic Snapshot
6 North America Janitorial Supplies and Services Market Outlook
6.1 Market Size By Value
6.2 Market Share By Country
6.3 Market Size and Forecast, By Offerings
6.3.1 Market Size and Forecast, By Janitorial Supplies and Services
6.3.2 Market Size and Forecast, By Janitorial Services
6.4 Market Size and Forecast, By End Users
6.5 Market Size and Forecast, By Application
6.6 Market Size and Forecast, By Distribution
6.7 United States Janitorial Supplies and Services Market Outlook
6.7.1 Market Size by Value
6.7.2 Market Size and Forecast By Offerings
6.7.3 Market Size and Forecast By End Users
6.7.4 Market Size and Forecast By Application
6.7.5 Market Size and Forecast By Distribution
6.8 Canada Janitorial Supplies and Services Market Outlook
6.8.1 Market Size by Value
6.8.2 Market Size and Forecast By Offerings
6.8.3 Market Size and Forecast By End Users
6.8.4 Market Size and Forecast By Application
6.8.5 Market Size and Forecast By Distribution
6.9 Mexico Janitorial Supplies and Services Market Outlook
6.9.1 Market Size by Value
6.9.2 Market Size and Forecast By Offerings
6.9.3 Market Size and Forecast By End Users
6.9.4 Market Size and Forecast By Application
6.9.5 Market Size and Forecast By Distribution
7 Competitive Landscape
7.1 Competitive Dashboard
7.2 Business Strategies Adopted by Key Players
7.3 Key Players Market Positioning Matrix
7.4 Porter's Five Forces
7.5 Company Profile
7.5.1 The Tennant Company
7.5.1.1 Company Snapshot
7.5.1.2 Company Overview
7.5.1.3 Financial Highlights
7.5.1.4 Geographic Insights
7.5.1.5 Business Segment & Performance
7.5.1.6 Product Portfolio
7.5.1.7 Key Executives
7.5.1.8 Strategic Moves & Developments
7.5.2 Empower Brands Franchising, LLC
7.5.3 The 3M Company
7.5.4 Ecolab Inc.
7.5.5 Kimberly-Clark Corporation
7.5.6 Jani-King International, Inc.
7.5.7 ISS A/S
7.5.8 ABM Industries Inc.
7.5.9 Pritchard Industries, LLC
7.5.10 Global Industrial Company
7.5.11 The Clorox Company
7.5.12 W. W. Grainger, Inc.
8 Strategic Recommendations
9 Annexure
9.1 FAQ`s
9.2 Notes
9.3 Related Reports
10 Disclaimer

List of Figures

Figure 1: Global Janitorial Supplies and Services Market Size (USD Billion) By Region, 2024 & 2030
Figure 2: Market attractiveness Index, By Region 2030
Figure 3: Market attractiveness Index, By Segment 2030
Figure 4: North America Janitorial Supplies and Services Market Size By Value (2019, 2024 & 2030F) (in USD Billion)
Figure 5: North America Janitorial Supplies and Services Market Share By Country (2024)
Figure 6: US Janitorial Supplies and Services Market Size By Value (2019, 2024 & 2030F) (in USD Billion)
Figure 7: Canada Janitorial Supplies and Services Market Size By Value (2019, 2024 & 2030F) (in USD Billion)
Figure 8: Mexico Janitorial Supplies and Services Market Size By Value (2019, 2024 & 2030F) (in USD Billion)
Figure 9: Porter's Five Forces of Global Janitorial Supplies and Services Market


List of Tables

Table 1: Global Janitorial Supplies and Services Market Snapshot, By Segmentation (2024 & 2030) (in USD Billion)
Table 2: Influencing Factors for Janitorial Supplies and Services Market, 2024
Table 3: Top 10 Counties Economic Snapshot 2022
Table 4: Economic Snapshot of Other Prominent Countries 2022
Table 5: Average Exchange Rates for Converting Foreign Currencies into U.S. Dollars
Table 6: North America Janitorial Supplies and Services Market Size and Forecast, By Offerings (2019 to 2030F) (In USD Billion)
Table 7: North America Janitorial Supplies and Services Market Size and Forecast, By Janitorial Supplies and Services (2019 to 2030F) (In USD Billion)
Table 8: North America Janitorial Supplies and Services Market Size and Forecast, By Janitorial Services (2019 to 2030F) (In USD Billion)
Table 9: North America Janitorial Supplies and Services Market Size and Forecast, By End Users (2019 to 2030F) (In USD Billion)
Table 10: North America Janitorial Supplies and Services Market Size and Forecast, By Application (2019 to 2030F) (In USD Billion)
Table 11: North America Janitorial Supplies and Services Market Size and Forecast, By Distribution (2019 to 2030F) (In USD Billion)
Table 12: United States Janitorial Supplies and Services Market Size and Forecast By Offerings (2019 to 2030F) (In USD Billion)
Table 13: United States Janitorial Supplies and Services Market Size and Forecast By End Users (2019 to 2030F) (In USD Billion)
Table 14: United States Janitorial Supplies and Services Market Size and Forecast By Application (2019 to 2030F) (In USD Billion)
Table 15: United States Janitorial Supplies and Services Market Size and Forecast By Distribution (2019 to 2030F) (In USD Billion)
Table 16: Canada Janitorial Supplies and Services Market Size and Forecast By Offerings (2019 to 2030F) (In USD Billion)
Table 17: Canada Janitorial Supplies and Services Market Size and Forecast By End Users (2019 to 2030F) (In USD Billion)
Table 18: Canada Janitorial Supplies and Services Market Size and Forecast By Application (2019 to 2030F) (In USD Billion)
Table 19: Canada Janitorial Supplies and Services Market Size and Forecast By Distribution (2019 to 2030F) (In USD Billion)
Table 20: Mexico Janitorial Supplies and Services Market Size and Forecast By Offerings (2019 to 2030F) (In USD Billion)
Table 21: Mexico Janitorial Supplies and Services Market Size and Forecast By End Users (2019 to 2030F) (In USD Billion)
Table 22: Mexico Janitorial Supplies and Services Market Size and Forecast By Application (2019 to 2030F) (In USD Billion)
Table 23: Mexico Janitorial Supplies and Services Market Size and Forecast By Distribution (2019 to 2030F) (In USD Billion)
Table 24: Competitive Dashboard of top 5 players, 2024