Summary

The BFSI crisis management market was valued at $15 billion in 2023 and is estimated to reach $72.3 billion by 2033, exhibiting a CAGR of 16.7% from 2024 to 2033.
Crisis management in the BFSI sector (Banking, Financial Services, and Insurance) refers to the strategies, processes, and systems that financial institutions use to prepare for, respond to, and recover from disruptive events that could harm operations, reputation, financial stability, or customer trust. Crisis management solutions are majorly used in several business areas such as lending, payments, international money transfers, personal finance, equity financing, and insurance. The need to incorporate crisis management solutions has increased in the financial services industry to protect an organization’s reputation and to manage threats in terms of financial viability, employees' health, and overall public safety.
The BFSI crisis management market growth is driven by an increase in the need for financial institutions to comply with regulatory requirements. Governments worldwide implement stricter regulations to protect consumers and ensure the stability of the financial system. This has led to a surge in demand for crisis management solutions that help financial institutions identify, assess, and respond to risks. Overall, an increase in regulatory compliance requirements drives the growth of the BFSI crisis management market. The BFSI crisis management market outlook reflects a rising demand for real-time monitoring and rapid response solutions. Financial institutions are increasingly recognizing the importance of compliance and are investing in crisis management solutions to help them meet their regulatory obligations.
However, compliance with different regulations across regions hampers the growth of the BFSI crisis management industry. Financial institutions must follow strict rules set by governments and regulatory bodies to ensure security, transparency, and customer protection. In addition, these rules vary from country to country, making it difficult for banks, insurance companies, and other financial firms to create a single financial crisis management strategy. Failure to comply with these rules leads to heavy fines and reputational damage, adding more pressure on BFSI organizations. As a result, many companies hesitate to invest in advanced crisis management solutions, which hampers overall market growth.
On the other hand, crisis management provides solutions that improve customer experience in terms of automated fraud detection, a fast payment system, and increased accessibility to financing solutions, which is expected to offer potential growth opportunities for the expansion of the global BFSI crisis management industry in the upcoming years. Furthermore, strategic partnerships between companies create new opportunities in BFSI crisis management by combining expertise, expanding service offerings, and enhancing crisis response capabilities. For instance, in 2024, Everbridge collaborated with National Public Warning Solutions to incorporate AI-driven crisis detection into its Crisis Event Management suite, providing organizations with comprehensive situational intelligence before, during, and after critical events.
Segment Review
The BFSI crisis management market is segmented into component, application, enterprise size, end-user, and region. By component, the market is bifurcated into solution and service. By application, it is classified into disaster recovery & business continuity, risk & compliance management, crisis communication, incident management & response, and others. By enterprise size, it is segregated into large enterprises and small & medium enterprises (SMEs). By end user, the market is categorized into banks & financial institutions and insurance companies. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
Key Findings
By component, the solution segment held the largest share in the BFSI crisis management market for 2023.
By application, the risk and compliance management segment held the largest share in the BFSI crisis management market for 2023.
By enterprise size, the large enterprises segment held the largest share in the market for 2023.
By end user, the banks and financial institution segment held the largest share in the market for 2023.
Region-wise, North America holds the largest market share in 2023. However, Asia-Pacific is expected to witness the highest CAGR during the forecast period.
Competition Analysis
The players operating in the market are 4C Strategies, Everbridge, IBM Corporation, METRICSTREAM INC., NCC Group, SAS Institute Inc, Cura Software Solutions. Ltd, Konexus, Noggin, LogicGate Inc, Aon plc, Riskonnect., LogicManager, Inc., RockDove Solutions, Inc., INTELLICON, Resolver Inc, F24, Ascent, Guidehouse, and Vested LLC. These major players have adopted various key development strategies such as business expansion, new product launches, and partnerships, which help to drive the BFSI crisis management market growth.
Key Benefits for Stakeholders
This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the bfsi crisis management market analysis from 2023 to 2033 to identify the prevailing bfsi crisis management market opportunities.
The market research is offered along with information related to key drivers, restraints, and opportunities.
Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
In-depth analysis of the bfsi crisis management market segmentation assists to determine the prevailing market opportunities.
Major countries in each region are mapped according to their revenue contribution to the global market.
Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
The report includes the analysis of the regional as well as global bfsi crisis management market trends, key players, market segments, application areas, and market growth strategies.

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Key Market Segments
By Component
● Services
● Solution
○ Deployment Mode
○ On-premises
○ Cloud
By Application
● Risk and Compliance Management
● Crisis Communication
● Incident Management and Response
● Others
● Disaster Recovery and Business Continuity
By Enterprise Size
● Large Enterprises
● Small and Medium Enterprises (SMEs)
By End User
● Banks and Financial Institutions
● Insurance Companies
By Region
● North America
○ U.S.
○ Canada
● Europe
○ UK
○ Germany
○ France
○ Italy
○ Spain
○ Rest of Europe
● Asia-Pacific
○ China
○ Japan
○ India
○ South Korea
○ Australia
○ Rest of Asia-Pacific
● LAMEA
○ Latin America
○ Middle East
○ Africa
● Key Market Players
○ 4C Strategies
○ Everbridge
○ METRICSTREAM INC.
○ SAS Institute Inc
○ Cura Software Solutions
○ Noggin
○ Riskonnect
○ LogicManager, Inc.
○ RockDove Solutions, Inc.
○ Resolver Inc.
○ F24
○ Aon Plc
○ Vested LLC
○ IBM Corporation
○ NCC Group
○ Konexus
○ LogicGate Inc
○ INTELLICON
○ Ascent
○ Guidehouse

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Table of Contents

CHAPTER 1: INTRODUCTION
1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research methodology
1.4.1. Primary research
1.4.2. Secondary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top impacting factors
3.2.2. Top investment pockets
3.3. Porter’s five forces analysis
3.3.1. Moderate to high bargaining power of suppliers
3.3.2. Moderate to high threat of new entrants
3.3.3. Moderate to high threat of substitutes
3.3.4. Moderate to high intensity of rivalry
3.3.5. Low bargaining power of buyers
3.4. Market dynamics
3.4.1. Drivers
3.4.1.1. Increasing Regulatory Compliance
3.4.1.2. Rapid Digitalization by Financial Institutions & Banks
3.4.2. Restraints
3.4.2.1. Complex Management of Network
3.4.2.2. Compliance with Different Regulations
3.4.3. Opportunities
3.4.3.1. Improved Customer Experience
CHAPTER 4: BFSI CRISIS MANAGEMENT MARKET, BY COMPONENT
4.1. Overview
4.1.1. Market size and forecast
4.2. Solution
4.2.1. Key market trends, growth factors and opportunities
4.2.2. Market size and forecast, by region
4.2.3. Market share analysis by country
4.2.4. Solution BFSI Crisis Management Market by Deployment Mode
4.2.4.1. On-premises Market size and forecast, by region
4.2.4.2. On-premises Market size and forecast, by country
4.2.4.3. Cloud Market size and forecast, by region
4.2.4.4. Cloud Market size and forecast, by country
4.3. Services
4.3.1. Key market trends, growth factors and opportunities
4.3.2. Market size and forecast, by region
4.3.3. Market share analysis by country
CHAPTER 5: BFSI CRISIS MANAGEMENT MARKET, BY APPLICATION
5.1. Overview
5.1.1. Market size and forecast
5.2. Disaster Recovery and Business Continuity
5.2.1. Key market trends, growth factors and opportunities
5.2.2. Market size and forecast, by region
5.2.3. Market share analysis by country
5.3. Risk and Compliance Management
5.3.1. Key market trends, growth factors and opportunities
5.3.2. Market size and forecast, by region
5.3.3. Market share analysis by country
5.4. Crisis Communication
5.4.1. Key market trends, growth factors and opportunities
5.4.2. Market size and forecast, by region
5.4.3. Market share analysis by country
5.5. Incident Management and Response
5.5.1. Key market trends, growth factors and opportunities
5.5.2. Market size and forecast, by region
5.5.3. Market share analysis by country
5.6. Others
5.6.1. Key market trends, growth factors and opportunities
5.6.2. Market size and forecast, by region
5.6.3. Market share analysis by country
CHAPTER 6: BFSI CRISIS MANAGEMENT MARKET, BY ENTERPRISE SIZE
6.1. Overview
6.1.1. Market size and forecast
6.2. Large Enterprises
6.2.1. Key market trends, growth factors and opportunities
6.2.2. Market size and forecast, by region
6.2.3. Market share analysis by country
6.3. Small and Medium Enterprises (SMEs)
6.3.1. Key market trends, growth factors and opportunities
6.3.2. Market size and forecast, by region
6.3.3. Market share analysis by country
CHAPTER 7: BFSI CRISIS MANAGEMENT MARKET, BY END USER
7.1. Overview
7.1.1. Market size and forecast
7.2. Banks and Financial Institutions
7.2.1. Key market trends, growth factors and opportunities
7.2.2. Market size and forecast, by region
7.2.3. Market share analysis by country
7.3. Insurance Companies
7.3.1. Key market trends, growth factors and opportunities
7.3.2. Market size and forecast, by region
7.3.3. Market share analysis by country
CHAPTER 8: BFSI CRISIS MANAGEMENT MARKET, BY REGION
8.1. Overview
8.1.1. Market size and forecast By Region
8.2. North America
8.2.1. Key market trends, growth factors and opportunities
8.2.2. Market size and forecast, by Component
8.2.2.1. North America Solution BFSI Crisis Management Market by Deployment Mode
8.2.3. Market size and forecast, by Application
8.2.4. Market size and forecast, by Enterprise Size
8.2.5. Market size and forecast, by End User
8.2.6. Market size and forecast, by country
8.2.6.1. U.S.
8.2.6.1.1. Market size and forecast, by Component
8.2.6.1.1.1. U.S. Solution BFSI Crisis Management Market by Deployment Mode
8.2.6.1.2. Market size and forecast, by Application
8.2.6.1.3. Market size and forecast, by Enterprise Size
8.2.6.1.4. Market size and forecast, by End User
8.2.6.2. Canada
8.2.6.2.1. Market size and forecast, by Component
8.2.6.2.1.1. Canada Solution BFSI Crisis Management Market by Deployment Mode
8.2.6.2.2. Market size and forecast, by Application
8.2.6.2.3. Market size and forecast, by Enterprise Size
8.2.6.2.4. Market size and forecast, by End User
8.3. Europe
8.3.1. Key market trends, growth factors and opportunities
8.3.2. Market size and forecast, by Component
8.3.2.1. Europe Solution BFSI Crisis Management Market by Deployment Mode
8.3.3. Market size and forecast, by Application
8.3.4. Market size and forecast, by Enterprise Size
8.3.5. Market size and forecast, by End User
8.3.6. Market size and forecast, by country
8.3.6.1. UK
8.3.6.1.1. Market size and forecast, by Component
8.3.6.1.1.1. UK Solution BFSI Crisis Management Market by Deployment Mode
8.3.6.1.2. Market size and forecast, by Application
8.3.6.1.3. Market size and forecast, by Enterprise Size
8.3.6.1.4. Market size and forecast, by End User
8.3.6.2. Germany
8.3.6.2.1. Market size and forecast, by Component
8.3.6.2.1.1. Germany Solution BFSI Crisis Management Market by Deployment Mode
8.3.6.2.2. Market size and forecast, by Application
8.3.6.2.3. Market size and forecast, by Enterprise Size
8.3.6.2.4. Market size and forecast, by End User
8.3.6.3. France
8.3.6.3.1. Market size and forecast, by Component
8.3.6.3.1.1. France Solution BFSI Crisis Management Market by Deployment Mode
8.3.6.3.2. Market size and forecast, by Application
8.3.6.3.3. Market size and forecast, by Enterprise Size
8.3.6.3.4. Market size and forecast, by End User
8.3.6.4. Italy
8.3.6.4.1. Market size and forecast, by Component
8.3.6.4.1.1. Italy Solution BFSI Crisis Management Market by Deployment Mode
8.3.6.4.2. Market size and forecast, by Application
8.3.6.4.3. Market size and forecast, by Enterprise Size
8.3.6.4.4. Market size and forecast, by End User
8.3.6.5. Spain
8.3.6.5.1. Market size and forecast, by Component
8.3.6.5.1.1. Spain Solution BFSI Crisis Management Market by Deployment Mode
8.3.6.5.2. Market size and forecast, by Application
8.3.6.5.3. Market size and forecast, by Enterprise Size
8.3.6.5.4. Market size and forecast, by End User
8.3.6.6. Rest of Europe
8.3.6.6.1. Market size and forecast, by Component
8.3.6.6.1.1. Rest of Europe Solution BFSI Crisis Management Market by Deployment Mode
8.3.6.6.2. Market size and forecast, by Application
8.3.6.6.3. Market size and forecast, by Enterprise Size
8.3.6.6.4. Market size and forecast, by End User
8.4. Asia-Pacific
8.4.1. Key market trends, growth factors and opportunities
8.4.2. Market size and forecast, by Component
8.4.2.1. Asia-Pacific Solution BFSI Crisis Management Market by Deployment Mode
8.4.3. Market size and forecast, by Application
8.4.4. Market size and forecast, by Enterprise Size
8.4.5. Market size and forecast, by End User
8.4.6. Market size and forecast, by country
8.4.6.1. China
8.4.6.1.1. Market size and forecast, by Component
8.4.6.1.1.1. China Solution BFSI Crisis Management Market by Deployment Mode
8.4.6.1.2. Market size and forecast, by Application
8.4.6.1.3. Market size and forecast, by Enterprise Size
8.4.6.1.4. Market size and forecast, by End User
8.4.6.2. Japan
8.4.6.2.1. Market size and forecast, by Component
8.4.6.2.1.1. Japan Solution BFSI Crisis Management Market by Deployment Mode
8.4.6.2.2. Market size and forecast, by Application
8.4.6.2.3. Market size and forecast, by Enterprise Size
8.4.6.2.4. Market size and forecast, by End User
8.4.6.3. India
8.4.6.3.1. Market size and forecast, by Component
8.4.6.3.1.1. India Solution BFSI Crisis Management Market by Deployment Mode
8.4.6.3.2. Market size and forecast, by Application
8.4.6.3.3. Market size and forecast, by Enterprise Size
8.4.6.3.4. Market size and forecast, by End User
8.4.6.4. South Korea
8.4.6.4.1. Market size and forecast, by Component
8.4.6.4.1.1. South Korea Solution BFSI Crisis Management Market by Deployment Mode
8.4.6.4.2. Market size and forecast, by Application
8.4.6.4.3. Market size and forecast, by Enterprise Size
8.4.6.4.4. Market size and forecast, by End User
8.4.6.5. Australia
8.4.6.5.1. Market size and forecast, by Component
8.4.6.5.1.1. Australia Solution BFSI Crisis Management Market by Deployment Mode
8.4.6.5.2. Market size and forecast, by Application
8.4.6.5.3. Market size and forecast, by Enterprise Size
8.4.6.5.4. Market size and forecast, by End User
8.4.6.6. Rest of Asia-Pacific
8.4.6.6.1. Market size and forecast, by Component
8.4.6.6.1.1. Rest of Asia-Pacific Solution BFSI Crisis Management Market by Deployment Mode
8.4.6.6.2. Market size and forecast, by Application
8.4.6.6.3. Market size and forecast, by Enterprise Size
8.4.6.6.4. Market size and forecast, by End User
8.5. LAMEA
8.5.1. Key market trends, growth factors and opportunities
8.5.2. Market size and forecast, by Component
8.5.2.1. LAMEA Solution BFSI Crisis Management Market by Deployment Mode
8.5.3. Market size and forecast, by Application
8.5.4. Market size and forecast, by Enterprise Size
8.5.5. Market size and forecast, by End User
8.5.6. Market size and forecast, by country
8.5.6.1. Latin America
8.5.6.1.1. Market size and forecast, by Component
8.5.6.1.1.1. Latin America Solution BFSI Crisis Management Market by Deployment Mode
8.5.6.1.2. Market size and forecast, by Application
8.5.6.1.3. Market size and forecast, by Enterprise Size
8.5.6.1.4. Market size and forecast, by End User
8.5.6.2. Middle East
8.5.6.2.1. Market size and forecast, by Component
8.5.6.2.1.1. Middle East Solution BFSI Crisis Management Market by Deployment Mode
8.5.6.2.2. Market size and forecast, by Application
8.5.6.2.3. Market size and forecast, by Enterprise Size
8.5.6.2.4. Market size and forecast, by End User
8.5.6.3. Africa
8.5.6.3.1. Market size and forecast, by Component
8.5.6.3.1.1. Africa Solution BFSI Crisis Management Market by Deployment Mode
8.5.6.3.2. Market size and forecast, by Application
8.5.6.3.3. Market size and forecast, by Enterprise Size
8.5.6.3.4. Market size and forecast, by End User
CHAPTER 9: COMPETITIVE LANDSCAPE
9.1. Introduction
9.2. Top winning strategies
9.3. Product mapping of top 10 player
9.4. Competitive dashboard
9.5. Competitive heatmap
9.6. Top player positioning, 2023
CHAPTER 10: COMPANY PROFILES
10.1. 4C Strategies
10.1.1. Company overview
10.1.2. Key executives
10.1.3. Company snapshot
10.1.4. Operating business segments
10.1.5. Product portfolio
10.1.6. Business performance
10.1.7. Key strategic moves and developments
10.2. Cura Software Solutions
10.2.1. Company overview
10.2.2. Key executives
10.2.3. Company snapshot
10.2.4. Operating business segments
10.2.5. Product portfolio
10.3. Everbridge
10.3.1. Company overview
10.3.2. Key executives
10.3.3. Company snapshot
10.3.4. Operating business segments
10.3.5. Product portfolio
10.3.6. Business performance
10.3.7. Key strategic moves and developments
10.4. IBM Corporation
10.4.1. Company overview
10.4.2. Key executives
10.4.3. Company snapshot
10.4.4. Operating business segments
10.4.5. Product portfolio
10.4.6. Business performance
10.4.7. Key strategic moves and developments
10.5. Konexus
10.5.1. Company overview
10.5.2. Key executives
10.5.3. Company snapshot
10.5.4. Operating business segments
10.5.5. Product portfolio
10.5.6. Key strategic moves and developments
10.6. LogicGate Inc
10.6.1. Company overview
10.6.2. Key executives
10.6.3. Company snapshot
10.6.4. Operating business segments
10.6.5. Product portfolio
10.6.6. Key strategic moves and developments
10.7. METRICSTREAM INC.
10.7.1. Company overview
10.7.2. Key executives
10.7.3. Company snapshot
10.7.4. Operating business segments
10.7.5. Product portfolio
10.7.6. Key strategic moves and developments
10.8. NCC Group
10.8.1. Company overview
10.8.2. Key executives
10.8.3. Company snapshot
10.8.4. Operating business segments
10.8.5. Product portfolio
10.8.6. Business performance
10.8.7. Key strategic moves and developments
10.9. Noggin
10.9.1. Company overview
10.9.2. Key executives
10.9.3. Company snapshot
10.9.4. Operating business segments
10.9.5. Product portfolio
10.9.6. Key strategic moves and developments
10.10. SAS Institute Inc
10.10.1. Company overview
10.10.2. Key executives
10.10.3. Company snapshot
10.10.4. Operating business segments
10.10.5. Product portfolio
10.10.6. Key strategic moves and developments
10.11. RockDove Solutions, Inc.
10.11.1. Company overview
10.11.2. Key executives
10.11.3. Company snapshot
10.11.4. Operating business segments
10.11.5. Product portfolio
10.12. INTELLICON
10.12.1. Company overview
10.12.2. Key executives
10.12.3. Company snapshot
10.12.4. Operating business segments
10.12.5. Product portfolio
10.13. Resolver Inc.
10.13.1. Company overview
10.13.2. Key executives
10.13.3. Company snapshot
10.13.4. Operating business segments
10.13.5. Product portfolio
10.14. Aon Plc
10.14.1. Company overview
10.14.2. Key executives
10.14.3. Company snapshot
10.14.4. Operating business segments
10.14.5. Product portfolio
10.14.6. Business performance
10.15. Riskonnect
10.15.1. Company overview
10.15.2. Key executives
10.15.3. Company snapshot
10.15.4. Operating business segments
10.15.5. Product portfolio
10.15.6. Key strategic moves and developments
10.16. LogicManager, Inc.
10.16.1. Company overview
10.16.2. Key executives
10.16.3. Company snapshot
10.16.4. Operating business segments
10.16.5. Product portfolio
10.17. Ascent
10.17.1. Company overview
10.17.2. Key executives
10.17.3. Company snapshot
10.17.4. Operating business segments
10.17.5. Product portfolio
10.18. F24
10.18.1. Company overview
10.18.2. Key executives
10.18.3. Company snapshot
10.18.4. Operating business segments
10.18.5. Product portfolio
10.19. Vested LLC
10.19.1. Company overview
10.19.2. Key executives
10.19.3. Company snapshot
10.19.4. Operating business segments
10.19.5. Product portfolio
10.20. Guidehouse
10.20.1. Company overview
10.20.2. Key executives
10.20.3. Company snapshot
10.20.4. Operating business segments
10.20.5. Product portfolio
10.20.6. Key strategic moves and developments