サービスナウは、電気通信およびITマネジメントの分野でSaaSの提供を拡大しています。同社のTelecommunications Service Operations Management製品は、通信サービスプロバイダ(CSP)がワークフローを自動化・最適化し、顧客体験を向上させることを可能にします。
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