Summary

This programme looks at opportunities for telecoms operators, and the vendors that support them, to sell solutions to large businesses and public sector organisations (with 250 or more employees). It assesses how technology advances are affecting business connectivity and explores options for operators to sell ‘beyond-connectivity’ services including security, cloud, managed services and AI-enabled solutions. The programme includes country-level market forecasts for enterprise connectivity and IT services.

Some of our main research and insights are linked here.

Topics for 2026
Managed services and the role of systems integrators
Operator strategies for cloud services
Defence

Highlights from this programme
Telecoms operator B2B growth strategies: case studies and analysis (volume III: operators in North America)
Growing telecoms operators’ revenue with enterprise AI services
Enterprise AI services: 13 operator case studies and analysis
Profitability of telecoms operators’ business divisions
1Q 2025 business survey

Typical client enquiries

• Do you have any reports or evidence to support the view that demand for sovereign data services is increasing?
• What are the top-five AI B2B use cases that telecoms operators are starting to monetise? What are the key go-to-market messages, and how (if at all) do these messages differ across verticals?
• Why should we consider adding products from leading security vendors such as Netskope, Palo Alto Networks and Zscaler to our portfolio?
• I am looking to understand how the telecoms business market will grow/decline, especially across our core product areas. Could we chat through your forecasts?
• Do you have a summary of competitor B2B results in my footprint countries?

Tag:Research>Business Services>Enterprise Services