Summary

ISP Navigator

Visualize and prevent live streaming issues on game day

The quality of your streaming solution depends on the local internet service providers that your customers use to access your platform. If you don’t have insight into the capabilities of those smaller ISPs, up to 29% of your audience could experience a lagging, poor-quality stream—and they’ll blame you for that. That's where ISP Navigator can help.

VOD is forgiving. Live events are not.

One buffering incident can damage your brand.
ISP Navigator secures your critical live streaming infrastructure against opacity, congestion, and failure by combining your proprietary metrics with our human-verified internet telemetry. By uncovering the hidden bottlenecks within the long-tail networks your standard CDNs miss, we empower your team to proactively eliminate points of failure before "Game Day."

How We Can Help

• Key ISP Navigator Features:
  • Connectivity by ISP Data
  • Event Performance Tracking
  • Country-Level Readiness Assessments
  • Event Notes
  • APIs
• Leverage Insight From:
  • Existing TeleGeography research
  • Custom surveying for your specific streaming projects
  • Third party intelligence, including PeeringDB and IP geolocation
  • Your custom data
• Custom Software Development:
  • Work with our team on a personalized dashboard to keep your streaming operations running smoothly

Our Data Visualizes Streaming Issues
ISP Navigator integrates data from several sources, giving you the power to: 

• Identify bottlenecks
• Forecast problems
• Evaluate CDN and middle-mile partners
• Manage routing changes, IP blocks, and policies

The source of truth behind your biggest plans

Human verified intelligence
ISP Navigator combines third-party insight with CDN connectivity and ISP subscriber data. This data is negotiated and verified directly with those running the world's backbone infrastructure.
Through 20+ years of recurring partner surveys and direct interconnection analysis, we maintain a living model of the internet’s physical capacity.
Platform customization
While our standard data helps with general planning, ISP Navigator's semi-custom software integrates your proprietary metrics with our live telemetry to solve specific latency and bottleneck issues inherent to live broadcasting—specifically handling the "last mile" opacity that generic CDNs miss.
Optimize for high-traffic live events
Streaming issues can happen at any point along the customer path.
A bad viewer experience can reflect poorly on a brand and their partners. With 22k local ISPs serving 17% of global subscribers, you can't afford to ignore this demographic's user experience.
One price for your whole organization
Unlike most platforms, we don’t charge by number of users. That means teams across your organization can benefit from your subscription, with unlimited users.