コールセンター向けAIの世界市場インサイト、2029年までの予測Global AI In Call Center Market Insights, Forecast to 2029 コールセンターは人工知能を利用して、消費者の行動を効果的に予測し、カスタマージャーニーを洞察し、将来の行動や特定の行動に対する反応を想定している。コールセンターの人工知能は、顧客の日常的なやり取り... もっと見る
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サマリーコールセンターは人工知能を利用して、消費者の行動を効果的に予測し、カスタマージャーニーを洞察し、将来の行動や特定の行動に対する反応を想定している。コールセンターの人工知能は、顧客の日常的なやり取りや問い合わせを解決するセルフサービス機能にも利用されている。市場分析と洞察コールセンターのAI世界市場 コールセンターのAI世界市場は、COVID-19とロシア・ウクライナ戦争の二重の影響を受けた2022年の100万米ドルに比べ、2023年には%のプラス成長で100万米ドルに達すると予想される。川下産業からの需要の増加に支えられ、AIコールセンター産業は2029年に百万米ドルに達すると評価されている。2023年から2029年までのCAGRは%である。 中国と米国はAI産業の2つのリーダーである。CB Insightsが発表したAI 100リスト(2022年)では、米国の企業数が70社以上で1位、次いで英国が8社で2位となっている。中国とカナダはともに5社がランクインしている。中国情報通信技術研究院のデータによると、2022年の中国の中核的な人工知能産業の規模は5080億円に達し、前年比18%増となった。2013年から2022年11月まで、世界の人工知能発明の特許出願累計件数は72.9万件に達し、中国の出願累計件数は38.9万件に達し、53.4%を占めた。しかし、中国科学技術情報院が発表した「世界人工知能イノベーション指数報告2021」によると、総合力では依然として米国が大きくリードしている。米国の人工知能企業数は約4670社だが、中国は880社に過ぎない。中国のデータセンターは米国の84分の1にも満たない。 レポートの対象 本レポートは、2018年から2029年までの世界のAI In Call Center市場の概観を紹介し、読者が世界のAI In Call Center市場を多角的に包括的に理解することを目的としています。2018年から2029年までの地域別収益、2018年から2023年までの企業の収益と粗利益率などの項目を分析しています。さらに、2018年から2029年までの各地域における製品タイプおよびアプリケーションの収益も取り上げている。 レポートに掲載されている企業、タイプ、アプリケーション、地域 企業別 アーティフィシャル・ソリューションズ コンバーシカ エッジバーブ・システムズ ファイブナイン グーグル オラクル IBMコーポレーション Jio Haptik Technologies Limited コレドットアイ Avaamo NICE インコンタクト Avaya ニュアンス・コミュニケーションズ オブザーブAI パイストリーム ルライ アマゾン ウェブ サービス SAP SE クリエイティブ・バーチャル スマート・アクション・カンパニー トークデスク Twilio コールセンタースタジオ コンボソ アルテファクト ボイスベース インベンタテクノロジーズ エプロテレコム スリオ ブライトパターン タイプ別セグメント オンプレミス クラウド型 アプリケーション別セグメント インテリジェント接客ロボット インテリジェント品質検査 インテリジェント・ナビゲーション インテリジェント分析 地域別 北米 米国 カナダ 欧州 ドイツ フランス 英国 イタリア ロシア 北欧諸国 その他の欧州諸国 中国 アジア(中国を除く) 日本 韓国 中国 台湾 東南アジア インド ラテンアメリカ、中東、アフリカ ブラジル メキシコ トルコ イスラエル GCC諸国 章の概要 第1章:製品の定義、タイプ、用途の紹介 第2章 2018年から2029年までの地域別収益分析 第3章:製品名企業の競争環境、収益、市場シェア、業界ランキング、最新の開発計画、合併・買収情報などの詳細分析 第4章 2018年から2029年までの世界のタイプ別製品収益分析 第5章 世界の2018年から2029年までの用途別製品収益分析 第6章:米国・カナダにおける2018年から2029年までのタイプ別・用途別製品収益分析2018年から2029年までの米国&カナダにおける各国の製品収益分析 第7章:欧州における2018年から2029年までのタイプ別および用途別製品収益分析。2018年から2029年までの欧州における各国の製品収益分析 第8章:2018年から2029年までの中国のタイプ別および用途別製品収益分析。2018年から2029年までの中国の製品収益分析 第9章:2018年から2029年までのアジア(中国を除く)のタイプ別・用途別製品収益分析。2018年から2029年までのアジア(中国を除く)の各国の製品収益分析 第10章:2018年から2029年までの中東、アフリカ、ラテンアメリカにおけるタイプ別および用途別の製品収益分析。2018年から2029年までの中東、アフリカ、中南米の各国の製品収益分析。 第11章:企業概要:企業の基本情報、主要事業、AIコールセンター紹介など。2018年から2023年までの各社のAI In Call Centerの売上高とグロスマージン 第12章:コールセンターにおけるAIに関するQYResearchの結論 第13章:QYResearchが採用した方法論とデータソース 目次1 Report Overview1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global AI In Call Center Market Size Growth Rate by Type, 2018 VS 2022 VS 2029 1.2.2 On-Premise 1.2.3 Cloud-based 1.3 Market by Application 1.3.1 Global AI In Call Center Market Size Growth Rate by Application, 2018 VS 2022 VS 2029 1.3.2 Intelligent Customer Service Robot 1.3.3 Intelligent Quality Inspection 1.3.4 Intelligent Navigation 1.3.5 Intelligent Analysis 1.4 Assumptions and Limitations 1.5 Study Objectives 1.6 Years Considered 2 Global Growth Trends 2.1 Global AI In Call Center Market Perspective (2018-2029) 2.2 Global AI In Call Center Growth Trends by Region 2.2.1 AI In Call Center Market Size by Region: 2018 VS 2022 VS 2029 2.2.2 AI In Call Center Historic Market Size by Region (2018-2023) 2.2.3 AI In Call Center Forecasted Market Size by Region (2024-2029) 2.3 AI In Call Center Market Dynamics 2.3.1 AI In Call Center Industry Trends 2.3.2 AI In Call Center Market Drivers 2.3.3 AI In Call Center Market Challenges 2.3.4 AI In Call Center Market Restraints 3 Competition Landscape by Key Players 3.1 Global Revenue AI In Call Center by Players 3.1.1 Global AI In Call Center Revenue by Players (2018-2023) 3.1.2 Global AI In Call Center Revenue Market Share by Players (2018-2023) 3.2 Global AI In Call Center Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Global Key Players of AI In Call Center, Ranking by Revenue, 2021 VS 2022 VS 2023 3.4 Global AI In Call Center Market Concentration Ratio 3.4.1 Global AI In Call Center Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by AI In Call Center Revenue in 2022 3.5 Global Key Players of AI In Call Center Head office and Area Served 3.6 Global Key Players of AI In Call Center, Product and Application 3.7 Global Key Players of AI In Call Center, Date of Enter into This Industry 3.8 Mergers & Acquisitions, Expansion Plans 4 AI In Call Center Breakdown Data by Type 4.1 Global AI In Call Center Historic Market Size by Type (2018-2023) 4.2 Global AI In Call Center Forecasted Market Size by Type (2024-2029) 5 AI In Call Center Breakdown Data by Application 5.1 Global AI In Call Center Historic Market Size by Application (2018-2023) 5.2 Global AI In Call Center Forecasted Market Size by Application (2024-2029) 6 North America 6.1 North America AI In Call Center Market Size (2018-2029) 6.2 North America AI In Call Center Market Size by Type 6.2.1 North America AI In Call Center Market Size by Type (2018-2023) 6.2.2 North America AI In Call Center Market Size by Type (2024-2029) 6.2.3 North America AI In Call Center Market Share by Type (2018-2029) 6.3 North America AI In Call Center Market Size by Application 6.3.1 North America AI In Call Center Market Size by Application (2018-2023) 6.3.2 North America AI In Call Center Market Size by Application (2024-2029) 6.3.3 North America AI In Call Center Market Share by Application (2018-2029) 6.4 North America AI In Call Center Market Size by Country 6.4.1 North America AI In Call Center Market Size by Country: 2018 VS 2022 VS 2029 6.4.2 North America AI In Call Center Market Size by Country (2018-2023) 6.4.3 North America AI In Call Center Market Size by Country (2024-2029) 6.4.4 United States 6.4.5 Canada 7 Europe 7.1 Europe AI In Call Center Market Size (2018-2029) 7.2 Europe AI In Call Center Market Size by Type 7.2.1 Europe AI In Call Center Market Size by Type (2018-2023) 7.2.2 Europe AI In Call Center Market Size by Type (2024-2029) 7.2.3 Europe AI In Call Center Market Share by Type (2018-2029) 7.3 Europe AI In Call Center Market Size by Application 7.3.1 Europe AI In Call Center Market Size by Application (2018-2023) 7.3.2 Europe AI In Call Center Market Size by Application (2024-2029) 7.3.3 Europe AI In Call Center Market Share by Application (2018-2029) 7.4 Europe AI In Call Center Market Size by Country 7.4.1 Europe AI In Call Center Market Size by Country: 2018 VS 2022 VS 2029 7.4.2 Europe AI In Call Center Market Size by Country (2018-2023) 7.4.3 Europe AI In Call Center Market Size by Country (2024-2029) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic Countries 8 China 8.1 China AI In Call Center Market Size (2018-2029) 8.2 China AI In Call Center Market Size by Type 8.2.1 China AI In Call Center Market Size by Type (2018-2023) 8.2.2 China AI In Call Center Market Size by Type (2024-2029) 8.2.3 China AI In Call Center Market Share by Type (2018-2029) 8.3 China AI In Call Center Market Size by Application 8.3.1 China AI In Call Center Market Size by Application (2018-2023) 8.3.2 China AI In Call Center Market Size by Application (2024-2029) 8.3.3 China AI In Call Center Market Share by Application (2018-2029) 9 Asia (excluding China) 9.1 Asia AI In Call Center Market Size (2018-2029) 9.2 Asia AI In Call Center Market Size by Type 9.2.1 Asia AI In Call Center Market Size by Type (2018-2023) 9.2.2 Asia AI In Call Center Market Size by Type (2024-2029) 9.2.3 Asia AI In Call Center Market Share by Type (2018-2029) 9.3 Asia AI In Call Center Market Size by Application 9.3.1 Asia AI In Call Center Market Size by Application (2018-2023) 9.3.2 Asia AI In Call Center Market Size by Application (2024-2029) 9.3.3 Asia AI In Call Center Market Share by Application (2018-2029) 9.4 Asia AI In Call Center Market Size by Region 9.4.1 Asia AI In Call Center Market Size by Region: 2018 VS 2022 VS 2029 9.4.2 Asia AI In Call Center Market Size by Region (2018-2023) 9.4.3 Asia AI In Call Center Market Size by Region (2024-2029) 9.4.4 Japan 9.4.5 South Korea 9.4.6 China Taiwan 9.4.7 Southeast Asia 9.4.8 India 9.4.9 Australia 10 Middle East, Africa, and Latin America 10.1 Middle East, Africa, and Latin America AI In Call Center Market Size (2018-2029) 10.2 Middle East, Africa, and Latin America AI In Call Center Market Size by Type 10.2.1 Middle East, Africa, and Latin America AI In Call Center Market Size by Type (2018-2023) 10.2.2 Middle East, Africa, and Latin America AI In Call Center Market Size by Type (2024-2029) 10.2.3 Middle East, Africa, and Latin America AI In Call Center Market Share by Type (2018-2029) 10.3 Middle East, Africa, and Latin America AI In Call Center Market Size by Application 10.3.1 Middle East, Africa, and Latin America AI In Call Center Market Size by Application (2018-2023) 10.3.2 Middle East, Africa, and Latin America AI In Call Center Market Size by Application (2024-2029) 10.3.3 Middle East, Africa, and Latin America AI In Call Center Market Share by Application (2018-2029) 10.4 Middle East, Africa, and Latin America AI In Call Center Market Size by Country 10.4.1 Middle East, Africa, and Latin America AI In Call Center Market Size by Country: 2018 VS 2022 VS 2029 10.4.2 Middle East, Africa, and Latin America AI In Call Center Market Size by Country (2018-2023) 10.4.3 Middle East, Africa, and Latin America AI In Call Center Market Size by Country (2024-2029) 10.4.4 Brazil 10.4.5 Mexico 10.4.6 Turkey 10.4.7 Saudi Arabia 10.4.8 Israel 10.4.9 GCC Countries 11 Key Players Profiles 11.1 Artificial Solutions 11.1.1 Artificial Solutions Company Details 11.1.2 Artificial Solutions Business Overview 11.1.3 Artificial Solutions AI In Call Center Introduction 11.1.4 Artificial Solutions Revenue in AI In Call Center Business (2018-2023) 11.1.5 Artificial Solutions Recent Developments 11.2 Conversica 11.2.1 Conversica Company Details 11.2.2 Conversica Business Overview 11.2.3 Conversica AI In Call Center Introduction 11.2.4 Conversica Revenue in AI In Call Center Business (2018-2023) 11.2.5 Conversica Recent Developments 11.3 EdgeVerve Systems Limited 11.3.1 EdgeVerve Systems Limited Company Details 11.3.2 EdgeVerve Systems Limited Business Overview 11.3.3 EdgeVerve Systems Limited AI In Call Center Introduction 11.3.4 EdgeVerve Systems Limited Revenue in AI In Call Center Business (2018-2023) 11.3.5 EdgeVerve Systems Limited Recent Developments 11.4 Five9 11.4.1 Five9 Company Details 11.4.2 Five9 Business Overview 11.4.3 Five9 AI In Call Center Introduction 11.4.4 Five9 Revenue in AI In Call Center Business (2018-2023) 11.4.5 Five9 Recent Developments 11.5 Google 11.5.1 Google Company Details 11.5.2 Google Business Overview 11.5.3 Google AI In Call Center Introduction 11.5.4 Google Revenue in AI In Call Center Business (2018-2023) 11.5.5 Google Recent Developments 11.6 Oracle Corporation 11.6.1 Oracle Corporation Company Details 11.6.2 Oracle Corporation Business Overview 11.6.3 Oracle Corporation AI In Call Center Introduction 11.6.4 Oracle Corporation Revenue in AI In Call Center Business (2018-2023) 11.6.5 Oracle Corporation Recent Developments 11.7 IBM Corporation 11.7.1 IBM Corporation Company Details 11.7.2 IBM Corporation Business Overview 11.7.3 IBM Corporation AI In Call Center Introduction 11.7.4 IBM Corporation Revenue in AI In Call Center Business (2018-2023) 11.7.5 IBM Corporation Recent Developments 11.8 Jio Haptik Technologies Limited 11.8.1 Jio Haptik Technologies Limited Company Details 11.8.2 Jio Haptik Technologies Limited Business Overview 11.8.3 Jio Haptik Technologies Limited AI In Call Center Introduction 11.8.4 Jio Haptik Technologies Limited Revenue in AI In Call Center Business (2018-2023) 11.8.5 Jio Haptik Technologies Limited Recent Developments 11.9 Kore.ai 11.9.1 Kore.ai Company Details 11.9.2 Kore.ai Business Overview 11.9.3 Kore.ai AI In Call Center Introduction 11.9.4 Kore.ai Revenue in AI In Call Center Business (2018-2023) 11.9.5 Kore.ai Recent Developments 11.10 Avaamo 11.10.1 Avaamo Company Details 11.10.2 Avaamo Business Overview 11.10.3 Avaamo AI In Call Center Introduction 11.10.4 Avaamo Revenue in AI In Call Center Business (2018-2023) 11.10.5 Avaamo Recent Developments 11.11 NICE Incontact 11.11.1 NICE Incontact Company Details 11.11.2 NICE Incontact Business Overview 11.11.3 NICE Incontact AI In Call Center Introduction 11.11.4 NICE Incontact Revenue in AI In Call Center Business (2018-2023) 11.11.5 NICE Incontact Recent Developments 11.12 Avaya 11.12.1 Avaya Company Details 11.12.2 Avaya Business Overview 11.12.3 Avaya AI In Call Center Introduction 11.12.4 Avaya Revenue in AI In Call Center Business (2018-2023) 11.12.5 Avaya Recent Developments 11.13 Nuance Communications 11.13.1 Nuance Communications Company Details 11.13.2 Nuance Communications Business Overview 11.13.3 Nuance Communications AI In Call Center Introduction 11.13.4 Nuance Communications Revenue in AI In Call Center Business (2018-2023) 11.13.5 Nuance Communications Recent Developments 11.14 Observe.AI 11.14.1 Observe.AI Company Details 11.14.2 Observe.AI Business Overview 11.14.3 Observe.AI AI In Call Center Introduction 11.14.4 Observe.AI Revenue in AI In Call Center Business (2018-2023) 11.14.5 Observe.AI Recent Developments 11.15 Pypestream 11.15.1 Pypestream Company Details 11.15.2 Pypestream Business Overview 11.15.3 Pypestream AI In Call Center Introduction 11.15.4 Pypestream Revenue in AI In Call Center Business (2018-2023) 11.15.5 Pypestream Recent Developments 11.16 Rulai 11.16.1 Rulai Company Details 11.16.2 Rulai Business Overview 11.16.3 Rulai AI In Call Center Introduction 11.16.4 Rulai Revenue in AI In Call Center Business (2018-2023) 11.16.5 Rulai Recent Developments 11.17 Amazon Web Services 11.17.1 Amazon Web Services Company Details 11.17.2 Amazon Web Services Business Overview 11.17.3 Amazon Web Services AI In Call Center Introduction 11.17.4 Amazon Web Services Revenue in AI In Call Center Business (2018-2023) 11.17.5 Amazon Web Services Recent Developments 11.18 SAP SE 11.18.1 SAP SE Company Details 11.18.2 SAP SE Business Overview 11.18.3 SAP SE AI In Call Center Introduction 11.18.4 SAP SE Revenue in AI In Call Center Business (2018-2023) 11.18.5 SAP SE Recent Developments 11.19 Creative Virtual 11.19.1 Creative Virtual Company Details 11.19.2 Creative Virtual Business Overview 11.19.3 Creative Virtual AI In Call Center Introduction 11.19.4 Creative Virtual Revenue in AI In Call Center Business (2018-2023) 11.19.5 Creative Virtual Recent Developments 11.20 Smart Action Company 11.20.1 Smart Action Company Company Details 11.20.2 Smart Action Company Business Overview 11.20.3 Smart Action Company AI In Call Center Introduction 11.20.4 Smart Action Company Revenue in AI In Call Center Business (2018-2023) 11.20.5 Smart Action Company Recent Developments 11.21 Talkdesk 11.21.1 Talkdesk Company Details 11.21.2 Talkdesk Business Overview 11.21.3 Talkdesk AI In Call Center Introduction 11.21.4 Talkdesk Revenue in AI In Call Center Business (2018-2023) 11.21.5 Talkdesk Recent Developments 11.22 Twilio 11.22.1 Twilio Company Details 11.22.2 Twilio Business Overview 11.22.3 Twilio AI In Call Center Introduction 11.22.4 Twilio Revenue in AI In Call Center Business (2018-2023) 11.22.5 Twilio Recent Developments 11.23 Call Center Studio 11.23.1 Call Center Studio Company Details 11.23.2 Call Center Studio Business Overview 11.23.3 Call Center Studio AI In Call Center Introduction 11.23.4 Call Center Studio Revenue in AI In Call Center Business (2018-2023) 11.23.5 Call Center Studio Recent Developments 11.24 Convoso 11.24.1 Convoso Company Details 11.24.2 Convoso Business Overview 11.24.3 Convoso AI In Call Center Introduction 11.24.4 Convoso Revenue in AI In Call Center Business (2018-2023) 11.24.5 Convoso Recent Developments 11.25 Artefact 11.25.1 Artefact Company Details 11.25.2 Artefact Business Overview 11.25.3 Artefact AI In Call Center Introduction 11.25.4 Artefact Revenue in AI In Call Center Business (2018-2023) 11.25.5 Artefact Recent Developments 11.26 VoiceBase 11.26.1 VoiceBase Company Details 11.26.2 VoiceBase Business Overview 11.26.3 VoiceBase AI In Call Center Introduction 11.26.4 VoiceBase Revenue in AI In Call Center Business (2018-2023) 11.26.5 VoiceBase Recent Developments 11.27 Inbenta Technologies 11.27.1 Inbenta Technologies Company Details 11.27.2 Inbenta Technologies Business Overview 11.27.3 Inbenta Technologies AI In Call Center Introduction 11.27.4 Inbenta Technologies Revenue in AI In Call Center Business (2018-2023) 11.27.5 Inbenta Technologies Recent Developments 11.28 EPRO TELECOM 11.28.1 EPRO TELECOM Company Details 11.28.2 EPRO TELECOM Business Overview 11.28.3 EPRO TELECOM AI In Call Center Introduction 11.28.4 EPRO TELECOM Revenue in AI In Call Center Business (2018-2023) 11.28.5 EPRO TELECOM Recent Developments 11.29 Thrio 11.29.1 Thrio Company Details 11.29.2 Thrio Business Overview 11.29.3 Thrio AI In Call Center Introduction 11.29.4 Thrio Revenue in AI In Call Center Business (2018-2023) 11.29.5 Thrio Recent Developments 11.30 Bright Pattern 11.30.1 Bright Pattern Company Details 11.30.2 Bright Pattern Business Overview 11.30.3 Bright Pattern AI In Call Center Introduction 11.30.4 Bright Pattern Revenue in AI In Call Center Business (2018-2023) 11.30.5 Bright Pattern Recent Developments 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details
SummaryCall centers are using artificial intelligence to effectively predict consumer behavior, gain insight into customer journeys, and envision their future behavior and reactions to specific actions. The artificial intelligence of the call center is also used for self-service functions to solve the daily interaction and inquiry of customers. Table of Contents1 Report Overview1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global AI In Call Center Market Size Growth Rate by Type, 2018 VS 2022 VS 2029 1.2.2 On-Premise 1.2.3 Cloud-based 1.3 Market by Application 1.3.1 Global AI In Call Center Market Size Growth Rate by Application, 2018 VS 2022 VS 2029 1.3.2 Intelligent Customer Service Robot 1.3.3 Intelligent Quality Inspection 1.3.4 Intelligent Navigation 1.3.5 Intelligent Analysis 1.4 Assumptions and Limitations 1.5 Study Objectives 1.6 Years Considered 2 Global Growth Trends 2.1 Global AI In Call Center Market Perspective (2018-2029) 2.2 Global AI In Call Center Growth Trends by Region 2.2.1 AI In Call Center Market Size by Region: 2018 VS 2022 VS 2029 2.2.2 AI In Call Center Historic Market Size by Region (2018-2023) 2.2.3 AI In Call Center Forecasted Market Size by Region (2024-2029) 2.3 AI In Call Center Market Dynamics 2.3.1 AI In Call Center Industry Trends 2.3.2 AI In Call Center Market Drivers 2.3.3 AI In Call Center Market Challenges 2.3.4 AI In Call Center Market Restraints 3 Competition Landscape by Key Players 3.1 Global Revenue AI In Call Center by Players 3.1.1 Global AI In Call Center Revenue by Players (2018-2023) 3.1.2 Global AI In Call Center Revenue Market Share by Players (2018-2023) 3.2 Global AI In Call Center Market Share by Company Type (Tier 1, Tier 2, and Tier 3) 3.3 Global Key Players of AI In Call Center, Ranking by Revenue, 2021 VS 2022 VS 2023 3.4 Global AI In Call Center Market Concentration Ratio 3.4.1 Global AI In Call Center Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by AI In Call Center Revenue in 2022 3.5 Global Key Players of AI In Call Center Head office and Area Served 3.6 Global Key Players of AI In Call Center, Product and Application 3.7 Global Key Players of AI In Call Center, Date of Enter into This Industry 3.8 Mergers & Acquisitions, Expansion Plans 4 AI In Call Center Breakdown Data by Type 4.1 Global AI In Call Center Historic Market Size by Type (2018-2023) 4.2 Global AI In Call Center Forecasted Market Size by Type (2024-2029) 5 AI In Call Center Breakdown Data by Application 5.1 Global AI In Call Center Historic Market Size by Application (2018-2023) 5.2 Global AI In Call Center Forecasted Market Size by Application (2024-2029) 6 North America 6.1 North America AI In Call Center Market Size (2018-2029) 6.2 North America AI In Call Center Market Size by Type 6.2.1 North America AI In Call Center Market Size by Type (2018-2023) 6.2.2 North America AI In Call Center Market Size by Type (2024-2029) 6.2.3 North America AI In Call Center Market Share by Type (2018-2029) 6.3 North America AI In Call Center Market Size by Application 6.3.1 North America AI In Call Center Market Size by Application (2018-2023) 6.3.2 North America AI In Call Center Market Size by Application (2024-2029) 6.3.3 North America AI In Call Center Market Share by Application (2018-2029) 6.4 North America AI In Call Center Market Size by Country 6.4.1 North America AI In Call Center Market Size by Country: 2018 VS 2022 VS 2029 6.4.2 North America AI In Call Center Market Size by Country (2018-2023) 6.4.3 North America AI In Call Center Market Size by Country (2024-2029) 6.4.4 United States 6.4.5 Canada 7 Europe 7.1 Europe AI In Call Center Market Size (2018-2029) 7.2 Europe AI In Call Center Market Size by Type 7.2.1 Europe AI In Call Center Market Size by Type (2018-2023) 7.2.2 Europe AI In Call Center Market Size by Type (2024-2029) 7.2.3 Europe AI In Call Center Market Share by Type (2018-2029) 7.3 Europe AI In Call Center Market Size by Application 7.3.1 Europe AI In Call Center Market Size by Application (2018-2023) 7.3.2 Europe AI In Call Center Market Size by Application (2024-2029) 7.3.3 Europe AI In Call Center Market Share by Application (2018-2029) 7.4 Europe AI In Call Center Market Size by Country 7.4.1 Europe AI In Call Center Market Size by Country: 2018 VS 2022 VS 2029 7.4.2 Europe AI In Call Center Market Size by Country (2018-2023) 7.4.3 Europe AI In Call Center Market Size by Country (2024-2029) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic Countries 8 China 8.1 China AI In Call Center Market Size (2018-2029) 8.2 China AI In Call Center Market Size by Type 8.2.1 China AI In Call Center Market Size by Type (2018-2023) 8.2.2 China AI In Call Center Market Size by Type (2024-2029) 8.2.3 China AI In Call Center Market Share by Type (2018-2029) 8.3 China AI In Call Center Market Size by Application 8.3.1 China AI In Call Center Market Size by Application (2018-2023) 8.3.2 China AI In Call Center Market Size by Application (2024-2029) 8.3.3 China AI In Call Center Market Share by Application (2018-2029) 9 Asia (excluding China) 9.1 Asia AI In Call Center Market Size (2018-2029) 9.2 Asia AI In Call Center Market Size by Type 9.2.1 Asia AI In Call Center Market Size by Type (2018-2023) 9.2.2 Asia AI In Call Center Market Size by Type (2024-2029) 9.2.3 Asia AI In Call Center Market Share by Type (2018-2029) 9.3 Asia AI In Call Center Market Size by Application 9.3.1 Asia AI In Call Center Market Size by Application (2018-2023) 9.3.2 Asia AI In Call Center Market Size by Application (2024-2029) 9.3.3 Asia AI In Call Center Market Share by Application (2018-2029) 9.4 Asia AI In Call Center Market Size by Region 9.4.1 Asia AI In Call Center Market Size by Region: 2018 VS 2022 VS 2029 9.4.2 Asia AI In Call Center Market Size by Region (2018-2023) 9.4.3 Asia AI In Call Center Market Size by Region (2024-2029) 9.4.4 Japan 9.4.5 South Korea 9.4.6 China Taiwan 9.4.7 Southeast Asia 9.4.8 India 9.4.9 Australia 10 Middle East, Africa, and Latin America 10.1 Middle East, Africa, and Latin America AI In Call Center Market Size (2018-2029) 10.2 Middle East, Africa, and Latin America AI In Call Center Market Size by Type 10.2.1 Middle East, Africa, and Latin America AI In Call Center Market Size by Type (2018-2023) 10.2.2 Middle East, Africa, and Latin America AI In Call Center Market Size by Type (2024-2029) 10.2.3 Middle East, Africa, and Latin America AI In Call Center Market Share by Type (2018-2029) 10.3 Middle East, Africa, and Latin America AI In Call Center Market Size by Application 10.3.1 Middle East, Africa, and Latin America AI In Call Center Market Size by Application (2018-2023) 10.3.2 Middle East, Africa, and Latin America AI In Call Center Market Size by Application (2024-2029) 10.3.3 Middle East, Africa, and Latin America AI In Call Center Market Share by Application (2018-2029) 10.4 Middle East, Africa, and Latin America AI In Call Center Market Size by Country 10.4.1 Middle East, Africa, and Latin America AI In Call Center Market Size by Country: 2018 VS 2022 VS 2029 10.4.2 Middle East, Africa, and Latin America AI In Call Center Market Size by Country (2018-2023) 10.4.3 Middle East, Africa, and Latin America AI In Call Center Market Size by Country (2024-2029) 10.4.4 Brazil 10.4.5 Mexico 10.4.6 Turkey 10.4.7 Saudi Arabia 10.4.8 Israel 10.4.9 GCC Countries 11 Key Players Profiles 11.1 Artificial Solutions 11.1.1 Artificial Solutions Company Details 11.1.2 Artificial Solutions Business Overview 11.1.3 Artificial Solutions AI In Call Center Introduction 11.1.4 Artificial Solutions Revenue in AI In Call Center Business (2018-2023) 11.1.5 Artificial Solutions Recent Developments 11.2 Conversica 11.2.1 Conversica Company Details 11.2.2 Conversica Business Overview 11.2.3 Conversica AI In Call Center Introduction 11.2.4 Conversica Revenue in AI In Call Center Business (2018-2023) 11.2.5 Conversica Recent Developments 11.3 EdgeVerve Systems Limited 11.3.1 EdgeVerve Systems Limited Company Details 11.3.2 EdgeVerve Systems Limited Business Overview 11.3.3 EdgeVerve Systems Limited AI In Call Center Introduction 11.3.4 EdgeVerve Systems Limited Revenue in AI In Call Center Business (2018-2023) 11.3.5 EdgeVerve Systems Limited Recent Developments 11.4 Five9 11.4.1 Five9 Company Details 11.4.2 Five9 Business Overview 11.4.3 Five9 AI In Call Center Introduction 11.4.4 Five9 Revenue in AI In Call Center Business (2018-2023) 11.4.5 Five9 Recent Developments 11.5 Google 11.5.1 Google Company Details 11.5.2 Google Business Overview 11.5.3 Google AI In Call Center Introduction 11.5.4 Google Revenue in AI In Call Center Business (2018-2023) 11.5.5 Google Recent Developments 11.6 Oracle Corporation 11.6.1 Oracle Corporation Company Details 11.6.2 Oracle Corporation Business Overview 11.6.3 Oracle Corporation AI In Call Center Introduction 11.6.4 Oracle Corporation Revenue in AI In Call Center Business (2018-2023) 11.6.5 Oracle Corporation Recent Developments 11.7 IBM Corporation 11.7.1 IBM Corporation Company Details 11.7.2 IBM Corporation Business Overview 11.7.3 IBM Corporation AI In Call Center Introduction 11.7.4 IBM Corporation Revenue in AI In Call Center Business (2018-2023) 11.7.5 IBM Corporation Recent Developments 11.8 Jio Haptik Technologies Limited 11.8.1 Jio Haptik Technologies Limited Company Details 11.8.2 Jio Haptik Technologies Limited Business Overview 11.8.3 Jio Haptik Technologies Limited AI In Call Center Introduction 11.8.4 Jio Haptik Technologies Limited Revenue in AI In Call Center Business (2018-2023) 11.8.5 Jio Haptik Technologies Limited Recent Developments 11.9 Kore.ai 11.9.1 Kore.ai Company Details 11.9.2 Kore.ai Business Overview 11.9.3 Kore.ai AI In Call Center Introduction 11.9.4 Kore.ai Revenue in AI In Call Center Business (2018-2023) 11.9.5 Kore.ai Recent Developments 11.10 Avaamo 11.10.1 Avaamo Company Details 11.10.2 Avaamo Business Overview 11.10.3 Avaamo AI In Call Center Introduction 11.10.4 Avaamo Revenue in AI In Call Center Business (2018-2023) 11.10.5 Avaamo Recent Developments 11.11 NICE Incontact 11.11.1 NICE Incontact Company Details 11.11.2 NICE Incontact Business Overview 11.11.3 NICE Incontact AI In Call Center Introduction 11.11.4 NICE Incontact Revenue in AI In Call Center Business (2018-2023) 11.11.5 NICE Incontact Recent Developments 11.12 Avaya 11.12.1 Avaya Company Details 11.12.2 Avaya Business Overview 11.12.3 Avaya AI In Call Center Introduction 11.12.4 Avaya Revenue in AI In Call Center Business (2018-2023) 11.12.5 Avaya Recent Developments 11.13 Nuance Communications 11.13.1 Nuance Communications Company Details 11.13.2 Nuance Communications Business Overview 11.13.3 Nuance Communications AI In Call Center Introduction 11.13.4 Nuance Communications Revenue in AI In Call Center Business (2018-2023) 11.13.5 Nuance Communications Recent Developments 11.14 Observe.AI 11.14.1 Observe.AI Company Details 11.14.2 Observe.AI Business Overview 11.14.3 Observe.AI AI In Call Center Introduction 11.14.4 Observe.AI Revenue in AI In Call Center Business (2018-2023) 11.14.5 Observe.AI Recent Developments 11.15 Pypestream 11.15.1 Pypestream Company Details 11.15.2 Pypestream Business Overview 11.15.3 Pypestream AI In Call Center Introduction 11.15.4 Pypestream Revenue in AI In Call Center Business (2018-2023) 11.15.5 Pypestream Recent Developments 11.16 Rulai 11.16.1 Rulai Company Details 11.16.2 Rulai Business Overview 11.16.3 Rulai AI In Call Center Introduction 11.16.4 Rulai Revenue in AI In Call Center Business (2018-2023) 11.16.5 Rulai Recent Developments 11.17 Amazon Web Services 11.17.1 Amazon Web Services Company Details 11.17.2 Amazon Web Services Business Overview 11.17.3 Amazon Web Services AI In Call Center Introduction 11.17.4 Amazon Web Services Revenue in AI In Call Center Business (2018-2023) 11.17.5 Amazon Web Services Recent Developments 11.18 SAP SE 11.18.1 SAP SE Company Details 11.18.2 SAP SE Business Overview 11.18.3 SAP SE AI In Call Center Introduction 11.18.4 SAP SE Revenue in AI In Call Center Business (2018-2023) 11.18.5 SAP SE Recent Developments 11.19 Creative Virtual 11.19.1 Creative Virtual Company Details 11.19.2 Creative Virtual Business Overview 11.19.3 Creative Virtual AI In Call Center Introduction 11.19.4 Creative Virtual Revenue in AI In Call Center Business (2018-2023) 11.19.5 Creative Virtual Recent Developments 11.20 Smart Action Company 11.20.1 Smart Action Company Company Details 11.20.2 Smart Action Company Business Overview 11.20.3 Smart Action Company AI In Call Center Introduction 11.20.4 Smart Action Company Revenue in AI In Call Center Business (2018-2023) 11.20.5 Smart Action Company Recent Developments 11.21 Talkdesk 11.21.1 Talkdesk Company Details 11.21.2 Talkdesk Business Overview 11.21.3 Talkdesk AI In Call Center Introduction 11.21.4 Talkdesk Revenue in AI In Call Center Business (2018-2023) 11.21.5 Talkdesk Recent Developments 11.22 Twilio 11.22.1 Twilio Company Details 11.22.2 Twilio Business Overview 11.22.3 Twilio AI In Call Center Introduction 11.22.4 Twilio Revenue in AI In Call Center Business (2018-2023) 11.22.5 Twilio Recent Developments 11.23 Call Center Studio 11.23.1 Call Center Studio Company Details 11.23.2 Call Center Studio Business Overview 11.23.3 Call Center Studio AI In Call Center Introduction 11.23.4 Call Center Studio Revenue in AI In Call Center Business (2018-2023) 11.23.5 Call Center Studio Recent Developments 11.24 Convoso 11.24.1 Convoso Company Details 11.24.2 Convoso Business Overview 11.24.3 Convoso AI In Call Center Introduction 11.24.4 Convoso Revenue in AI In Call Center Business (2018-2023) 11.24.5 Convoso Recent Developments 11.25 Artefact 11.25.1 Artefact Company Details 11.25.2 Artefact Business Overview 11.25.3 Artefact AI In Call Center Introduction 11.25.4 Artefact Revenue in AI In Call Center Business (2018-2023) 11.25.5 Artefact Recent Developments 11.26 VoiceBase 11.26.1 VoiceBase Company Details 11.26.2 VoiceBase Business Overview 11.26.3 VoiceBase AI In Call Center Introduction 11.26.4 VoiceBase Revenue in AI In Call Center Business (2018-2023) 11.26.5 VoiceBase Recent Developments 11.27 Inbenta Technologies 11.27.1 Inbenta Technologies Company Details 11.27.2 Inbenta Technologies Business Overview 11.27.3 Inbenta Technologies AI In Call Center Introduction 11.27.4 Inbenta Technologies Revenue in AI In Call Center Business (2018-2023) 11.27.5 Inbenta Technologies Recent Developments 11.28 EPRO TELECOM 11.28.1 EPRO TELECOM Company Details 11.28.2 EPRO TELECOM Business Overview 11.28.3 EPRO TELECOM AI In Call Center Introduction 11.28.4 EPRO TELECOM Revenue in AI In Call Center Business (2018-2023) 11.28.5 EPRO TELECOM Recent Developments 11.29 Thrio 11.29.1 Thrio Company Details 11.29.2 Thrio Business Overview 11.29.3 Thrio AI In Call Center Introduction 11.29.4 Thrio Revenue in AI In Call Center Business (2018-2023) 11.29.5 Thrio Recent Developments 11.30 Bright Pattern 11.30.1 Bright Pattern Company Details 11.30.2 Bright Pattern Business Overview 11.30.3 Bright Pattern AI In Call Center Introduction 11.30.4 Bright Pattern Revenue in AI In Call Center Business (2018-2023) 11.30.5 Bright Pattern Recent Developments 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details
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