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人物の監視と安全のソリューション (第7版)

People Monitoring and Safety Solutions – 7th Edition

 

出版社 出版年月冊子体価格電子版価格 ページ数
Berg Insight
ベルグインサイト社
2020年1月Eur1,000Eur1,500
1-5ユーザライセンス(PDF)
230

サマリー

消費者市場や企業市場での人物追跡(トラッキング)ソリューションの主要な用途には、モバイルワーカー管理、単独労務者(ローンワーカー)の保護、ファミリーロケータ(家族の携帯位置を知るサービス)、ペットロケータ、テレケア(遠隔医療・遠隔介護)サービス、電脳犯罪者の監視などがある。スウェーデンの調査会社ベルグインサイト社(Berg Insight)の調査レポート「人物の監視と安全のソリューション (第7版)」は、欧州と北米の人物やペットのトラッキング市場の最新の発展動向を洞察している。5年間の市場予測、事業上の意思決定に役立つ専門家のコメント、べンダ、製品、市場についての最新情報も記載している。

目次(抜粋)

  • 人物の位置ソリューションの概要
  • ファミリーロケータ(家族の携帯位置を知るサービス)と消費者志向のソリューション
  • 医療用警報、モバイルテレケア(通信による遠隔医療)、mPERS(モバイル個人緊急応答システム)用の機器
  • モバイル従業員管理(ワークフォース管理)と単独労務者の安全サービス
  • 電脳犯罪者の監視
  • 市場動向と市場予測

Description

The key applications for people tracking solutions in the consumer and enterprise market segments include mobile workforce management, lone worker protection, family locators, pet locators, telecare services and electronic offender monitoring. Learn more about the business opportunities associated with people and pet tracking solutions in this 230 page report strategy report from Berg Insight. Get up to date with the latest information about vendors, products and markets.

 



People Monitoring and Safety Solutions is the seventh consecutive report from Berg Insight analysing the latest developments on the people and pet tracking markets in Europe and North America.

This report in the LBS Research Series from Berg Insight provides you with 230 pages of unique business intelligence including 5-year industry forecasts and expert commentary on which to base your business decisions.

This report will allow you to:

  • Benefit from 30 new executive interviews with market leading companies.
  • Identify key players on the European and North American people tracking solution market.
  • Learn about the latest propositions from family locator service providers.
  • Understand the opportunities and challenges on the mobile telecare alarm device market.
  • Anticipate future drivers for uptake of mobile workforce management services.
  • Predict future trends in lone worker protection services.
  • Profit from updated regional market forecasts lasting until 2023.


What are the latest developments on the people and pet tracking markets?

Modern people monitoring solutions rely on GPS and wireless communications technologies to determine the location of a person and transmit the data to a third party. Technological advancements have enabled substantial improvements in GPS receiver performance and cost. Dedicated people locator devices are available in a wide range of form factors including boxes, pendants, bracelets, watches and handsets designed for different use cases. The growing installed base of GPS-enabled smartphones have opened up the market for location based mobile apps, which are used in a number of people monitoring segments.

Consumer-oriented people locator solutions range from family locator services that provide peace of mind for parents of children and teenagers, to solutions that assist caregivers of seniors and people suffering from various medical conditions. The market for handsetbased family locator services is dominated by freemium apps. Location sharing functionality is also offered by numerous widelyused apps such as Google Maps, Facebook Messenger, Snapchat and Apple’s Find My Friends. A number of companies market GPSenabled devices for children that are too young to use mobile phones. The market is still in its infancy, but is expected to grow in the coming years, especially in North America. Vendors including Bestie, Xplora and LG Electronics have designed locator devices for kids in the form of wristwatches. Many companies are also offering general GPS tracking devices that can be used for several different application areas. BrickHouse Security, WTS Positioning Solutions and Yepzon have launched locators that can be used to track luggage, pets, kids and more.

The total addressable market for pet tracking devices is huge. There are over 300 million dogs and cats in households in Europe and North America. GPS based pet locator devices address two major concerns for pet owners – preventing the pet from getting lost and helping the pet stay healthy. People are often passionate about their pets and willing to spend considerable amounts of money on pet related products and services. The installed base of active pet locator devices in Europe and North America reached close to 600,000 in 2018. Tractive has grown rapidly to become the clear market leader in Europe as well as globally. Whistle Labs is the largest player on the North American market and one of the leading companies worldwide. Both companies offer pet locator devices, which in addition to location tracking also measure the pet’s activity to help the pet stay healthy. 

Telecare service providers are showing increasing interest in mobile telecare solutions, known as mobile Personal Emergency Response Systems (mPERS) in North America. Incumbents such as Philips Lifeline, Tunstall and Doro have recently launched new products in this category. There are also a number of companies offering solutions in various people monitoring segments, including mobile telecare. Navigil and SecuraTrac offer smartwatches to be used for lone workers as well as people with Alzheimer’s disease, elderly people and people suffering from various medical conditions. Over time, mobile telecare devices are likely to replace conventional telecare systems among seniors as they are better suited for a mobile lifestyle. The number of active mobile telecare systems in Europe and North America is estimated to have reached over 2.1 million at the end of 2018.

People locator solutions addressing the needs of businesses are available from companies in industries such as fleet and asset tracking, as well as IT and specialist vendors. Mobile workforce management applications enable workers to report time, collect data in the field, access back-office information and communicate with managers. Berg Insight estimates that the market for mobile workforce management software in Europe and North America amounted to € 1.1 billion (US$ 1.2 billion) in 2018. The market for lone worker devices and services is growing as more employers become aware of the solutions available to protect their workforce. New and stricter regulations that specifically address the safety of lone workers also foster market growth. There were an estimated 725,000 and 300,000 monitored lone workers in Europe and North America respectively at the end of 2018.

Electronic monitoring (EM) of offenders is still relatively rare in the European and North American corrections systems. Monitoring systems based on radio frequency (RF) or GPS/cellular technology are used to provide alternative ways of sentencing offenders at various stages of the criminal justice system, including at pre-trial, at sentencing and following a period of incarceration. The average daily caseload of monitored individuals in Europe and North America amounted to about 37,000 and 210,000 respectively during 2018. In North America, 75 percent of the systems used are based on GPS/cellular technology.
 

This report answers the following questions:

  • What is the potential for LPWA connectivity in the consumer tracking segment?
  • What is the potential market size for offender monitoring products and services?
  • How has free apps affected the family locator market?
  • What is the current status on the pet locator market in Europe and North America?
  • Who are the leading providers of mobile workforce management services?
  • Which countries are adopting regulations for lone worker safety?
  • What is the potential market size for mobile telecare alarms?
  • How will various people monitoring market segments evolve in the next five years?


目次

Table of Contents . i
List of Figures . vii
Executive summary . 1

1  Overview of people location solutions . 3
1.1  Device segment . 5
1.1.1  Mobile phones and smartphones . 5
1.1.2  Dedicated people locator devices  9
1.2  Positioning segment  10
1.2.1  Mobile network-based location technologies . 12
1.2.2  GNSS: GPS, GLONASS, Galileo and BeiDou . 13
1.2.3  Wi-Fi positioning  13
1.2.4  Bluetooth . 15
1.3  Network segment  16
1.3.1  Public cellular networks  17  
1.3.2  The cellular M2M connectivity market in Europe and North America. 19  
1.4  Platform segment  21  
1.5  Market segmentation . 22  
1.5.1  Family locator services  22  
1.5.2  Pet locator devices  22  
1.5.3  Medical and telecare location solutions  22  
1.5.4  Mobile workforce management  23  
1.5.5  Lone worker protection . 23  
1.5.6  Electronic offender monitoring  24  

2  Family locator and consumer-oriented locator solutions  25  
2.1  Handset based family locator services  25  
2.1.1  Mobile operator branded family locator apps . 26  
2.1.2  People locator apps  28  
2.1.3  Location sharing services  30
2.2  Consumer oriented locator devices  33  
2.2.1  General purpose locator devices  35  
2.2.2  Child locator devices . 37  
2.2.3  Pet locator devices  42  
2.3  Company profiles and strategies. 48  
2.3.1  BrickHouse Security  49  
2.3.2  CareWhere  50  
2.3.3  Comtech Telecommunications . 51  
2.3.4  Garmin . 52  
2.3.5  Globalstar  54  
2.3.6  hereO . 56  
2.3.7  Jiobit  57  
2.3.8  Kippy . 58  
2.3.9  Life360 . 60  
2.3.10  Location Labs (Avast Software)  62  
2.3.11  Pawtrack  63  
2.3.12  Republic Wireless  63  
2.3.14  Smith Micro Software  65  
2.3.15  Suchmich  67  
2.3.16  Sygic  68  
2.3.17  Tractive  68  
2.3.18  Vodafone . 70  
2.3.19  Weenect  70  
2.3.20  Whistle Labs (Mars) . 71  
2.3.21  WTS Positioning Solutions  73  
2.3.22  Yepzon  75  
2.3.23  Xplora Technologies . 77  

3  Medical alarm, mobile telecare and mPERS devices  79  
3.1  Overview of demographics and common medical conditions  79
3.1.1  The ageing population  79  
3.1.2  Medical conditions  81  
3.2  Telecare and PERS solutions  83
3.2.1  The telecare service value chain . 85  
3.2.2  Telecare and PERS services in Europe and North America . 86  
3.2.3  Mobile telecare and mPERS devices  88  
3.3  Company profiles and strategies  93  
3.3.1  Anelto  93  
3.3.2  Climax Technology  94  
3.3.3  Doro . 95  
3.3.4  Emporia Telecom  99  
3.3.5  Everon . 99  
3.3.6  GreatCall  100  
3.3.7  GTX Corp . 103  
3.3.8  Laipac Technology  104  
3.3.9  Libify  105  
3.3.10  LOSTnFOUND . 106  
3.3.11  MobileHelp  107  
3.3.12  Navigil  109  
3.3.13  Nortek  111  
3.3.14  Philips Lifeline  112  
3.3.15  SecuraTrac  114  
3.3.16  Tunstall Healthcare Group  115  

4  Mobile workforce management and lone worker safety services . 117  
4.1  Employment statistics  118  
4.1.1  Employment by industry . 118  
4.2  Mobile workforce management . 120  
4.2.1  Market segmentation and key market players  121  
4.2.2  Mobile workforce management business models  123  
4.3  Lone worker safety  125  
4.3.1  Lone worker legislation and standards . 127  
4.3.2  Adoption of lone worker safety solutions  131  
4.3.3  Lone worker protection devices and services . 133  
4.4  Company profiles and strategies  138  
4.4.1  Actsoft  138
4.4.2  Alertcom (AVR Group) . 139  
4.4.3  AlertGPS  140  
4.4.4  Aware360 . 141
4.4.5  Blackline Safety . 141  
4.4.6  ClickSoftware (Salesforce)  144  
4.4.7  Fleet Complete  145  
4.4.8  Honeywell  147  
4.4.9  Lone Worker Solutions  149  
4.4.10  Orbis Protect . 150  
4.4.11  Oysta Technology . 151  
4.4.12  ProntoForms  152  
4.4.13  Reliance High-Tech . 153  
4.4.14  Roadpost . 154  
4.4.15  Safe Apps  155  
4.4.16  Scandinavian Radio Technology  156  
4.4.17  Send For Help . 158
 4.4.18  ServiceMax  160  
4.4.19  SoloProtect  161  
4.4.20  Track24  164  
4.4.21  Trimble . 165  
4.4.22  Tsunami Solutions . 167  
4.4.23  Twig Com  168  
4.4.24  Vecima Networks  170  
4.4.25  Verisae (Accruent) . 171  
4.4.26  Verizon Connect  171  4.4.27  Vismo (Cellhire) . 174  

5  Electronic offender monitoring  177  
5.1  Prison population. 178  
5.2  Offender monitoring programmes . 181  
5.2.1  Electronic offender monitoring in North America  181  
5.2.2  Electronic offender monitoring in Europe . 183  
5.3  Offender monitoring service providers and devices . 188
5.3.1  Monitoring service providers . 188  
5.3.2  Tracking devices and major providers  190  
5.3.3  Mergers and acquisitions in the electronic offender monitoring industry  193  
5.4  Company profiles and strategies  195  
5.4.1  Alcohol Monitoring Systems . 195  
5.4.2  Attenti  197
5.4.3  BI Incorporated (GEO Group) . 198  
5.4.4  Buddi . 199  
5.4.5  Comp Electronic Monitoring . 201  
5.4.6  Corrisoft . 202
5.4.7  G4S  203  
5.4.8  Geosatis  204  
5.4.9  Securus Monitoring Solutions (Securus Technologies) . 205  
5.4.10  Sentinel Offender Services  207  
5.4.11  Sierra Wireless. 208  
5.4.12  SuperCom . 209  
5.4.13  Track Group  210  

6  Market forecasts and trends  213  
6.1  Market forecasts  213  
6.1.1  Family locator services and consumer-oriented people locator devices . 213  
6.1.2  Pet locator devices and services . 216  
6.1.3  Mobile telecare, mPERS and medical alarm devices . 218  
6.1.4  Mobile workforce management services  220  
6.1.5  Lone worker protection services . 221  
6.1.6  Offender monitoring solutions . 223  
6.2  Market trends . 225  
6.2.1  Family locator app vendors extend functionality to compete with free apps . 226  
6.2.2  Pet trackers – a high-potential market that suffers from low awareness  227  
6.2.3  Mobile telecare solutions open up new market opportunities  228  
6.2.4  Growth in connected things will drive the market for mobile WFM solutions . 228  
6.2.5  Body-worn cameras add a new dimension to lone worker protection . 229  
6.2.6  Stronger focus on software and analytics within offender monitoring . 230
6.2.7  The threat from large technology companies . 230  

Glossary  233
 

 

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プレスリリース

[プレスリリース原文]
 

2020-01-31
The number of monitored lone workers in Europe and North America to reach 2.2 million in 2023

According to a new research report from the analyst firm Berg Insight, the market for lone worker protection solutions and services in Europe and North America is forecasted to grow from € 154 million in 2019, to reach € 284 million in 2023. The number of users of dedicated lone worker safety devices based on GPS and cellular technology on the European market is estimated to grow from 645,000 users in 2019 to reach 1.1 million users at the end of 2023. In North America, the number of such users is estimated to grow from 205,000 in 2019, to reach 380,000 at the end of 2023. In Europe, app-based solutions are estimated to account for around 25 percent of all solutions, while in North America more than 40 percent of the solutions are based on apps for smartphones and tablets. In both regions, app-based solutions are forecasted to account for an increasing share of lone worker safety solutions in the coming years.

The lone worker safety market is led by a handful of specialist companies based in the UK and Canada, where legislation specifically addressing the safety of lone workers has fostered growth. SoloProtect and Send For Help Group have grown to become two of the world’s largest providers of lone worker safety solutions and services. Send For Help Group mainly serves the UK market and operates under the three subsidiaries Peoplesafe, Skyguard and Guardian24. SoloProtect is active in the US, Canada and other parts of Europe in addition to its main UK market. Both SoloProtect and Send For Help Group, also operate their own alarm receiving centre (ARC). Additional companies with notable market shares in the UK include Lone Worker Solutions, Reliance High-Tech, Orbis Protect and Safe Apps. In Canada, the main providers of safety devices and services for lone workers are Blackline Safety, Tsunami Solutions, Roadpost and Aware360. Blackline Safety is known for developing technologically advanced safety devices for lone workers using both cellular and satellite communications technology.

The market drivers for lone worker safety solutions includes occupational safety regulations, increasing employee insurance costs and higher awareness of risks associated with lone working. The number of individuals working alone is also expected to grow as businesses strive for increased efficiency. A job previously performed by two persons or more is now being done by a single worker. “Traditionally, lone workers exposed to the highest social or environmental risks have been found in industries such as security services, social care, field services and in heavy industries such as oil & gas and construction” says Martin Backman, IoT Analyst at Berg Insight. He adds that companies in other industries are now also starting to see the benefits of these services. “There is now an increasing demand for lone worker safety services from workers in retail, financial services, education and more, which fuels market growth”, concludes Mr. Backman.

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