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コグニティブコラボレーション市場:用途分野毎、採用モード毎、企業規模毎、産業毎、地域毎 - 2024年までの世界市場予測

Cognitive Collaboration Market by Component, Application Area, Deployment Mode, Organization Size (SMEs and Large Enterprises), Vertical and Region - Global Forecast to 2024

 

出版社 出版年月電子版価格 ページ数図表数
MarketsandMarkets
マーケッツアンドマーケッツ
2019年11月US$4,950
シングルユーザライセンス
150 137

サマリー

幅広い市場に関する調査レポートを出版しているマーケッツアンドマーケッツ(MarketsandMarkets)のコグニティブコラボレーション市場に関する調査レポートです。

"The cognitive collaboration market is expected to grow at a CAGR of 11.0% during the forecast period due to ease in integration with the already existing environment and increasing need for mobility and collaboration

The global cognitive collaboration market size is expected to grow from USD 983 million in 2019 to USD 1,660 million by 2024, at a Compound Annual Growth Rate (CAGR) of 11.0% during the forecast period. Easy integration with the already existing environment and increasing need for mobility and collaboration are the major factors driving the growth of the cognitive collaboration market.

The SMEs segment is expected to grow with a higher CAGR during the forecast period

Organizations with less than 1,000 employees are considered under the SMEs segment. Cost-effectiveness is important for SMEs, as they have limited budgets. Hence, these enterprises face more excellent resource crunch than large enterprises, and they require better methods to resolve complexities for improved cost optimization of their business processes. The implementation of cognitive collaboration solutions is expected to result in increased revenue, desired business outcome, and improved business efficiency for SMEs. Cognitive collaboration solutions help SMEs reduce travel costs and the need for face-to-face meetings. Collaboration solutions also strengthen virtual teams, thus doing away with the need for physical office locations. Business agility is yet another critical focus area for SMEs, which is effectively fulfilled by the implementation of cognitive collaboration solutions.

IT and telecom segment is expected to have a significant growth in the cognitive collaboration market during the forecast period

The IT and telecom industry is facing challenges in stimulating knowledge transfer, task monitoring, employee engagement, and communication. Cognitive collaboration enables enterprises for real-time communication and cooperation in the digital workstation, wherein people, devices, and systems work together and deliver enhanced customer experience using limited resources and in minimum time. Cognitive collaboration also offers dashboards for employees to get an overview of company activities and news. Cognitive collaboration solutions help IT, and telecom enterprises accelerate their business capabilities and enhance their revenue curve.

North American expected to have the largest market size during the forecast period

The North American region is expected to hold the largest market size in the global cognitive collaboration market during the forecast period. The adoption of AI-powered services is expected to grow in the region, owing to the growing demand to analyze large volumes of data to enhance the overall productivity, consumer experience and improve the decision-making process. Moreover, technological advancements, coupled with an increasing need for intelligent business processes and rising adoption of digital technologies across the region, are fueling the growth of the cognitive collaboration market. Also, various industries, including retail, healthcare, manufacturing, and BFSI, are looking for solutions that can be easily integrated with their existing apps and do not require huge investments, which would also help them maintain their consumer base.

In the process of determining and verifying the market size of several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people.

The breakup of the profiles of the primary participants is as follows:

• By Company: Tier 1 – 28%, Tier 2 – 40%, and Tier 3 – 32%
• By Designation: C-Level – 18%, Director Level – 44%, and Others – 38%
• By Region: North America – 31%, APAC – 22%, Europe – 34%, MEA – 8%, Latin America – 5%

The cognitive collaboration market includes various major vendors such as Cisco (US), Microsoft (US), Slack Technologies (US), Softweb Solutions (US), CognitiveScale (US), LOOP AI Labs (US), Intec Systems Limited (UK), Bluescape (US), Collaboration.Ai (US), Resemble Systems (UAE), Chanty (Switzerland), Ku Zoom.ai (Canada), iotum (Canada), and Konolabs (US).

Research Coverage:

The report includes an in-depth competitive analysis of the key players in the cognitive collaboration market along with their company profiles, recent developments, and key market strategies. The report segments the cognitive collaboration market by component, application area, deployment mode, organization size, vertical, and region.

Key Benefits of Buying the Report:

The report will help the market leaders/new entrants in the cognitive collaboration market in the following ways:

1. The overall cognitive collaboration market revenue stream has been estimated based on the revenues generated by vendors, offering cognitive collaboration solutions. The report provides the closest approximations of the revenue numbers for the overall market and the subsegments. The market numbers are split further into regions, namely, North America, Europe, APAC, MEA, and Latin America.
2. The report helps the stakeholders understand the pulse of the market and provides them with information on the key market drivers, restraints, challenges, and opportunities.
3. The report will help the stakeholders understand the competitors and gain more insights to better their market position. The competitive landscape section includes the competitor ecosystem, new product developments, partnerships, and mergers and acquisitions
 



目次

1 INTRODUCTION 18
1.1 OBJECTIVES OF THE STUDY 18
1.2 MARKET DEFINITION 18
1.2.1 INCLUSIONS AND EXCLUSIONS 18
1.3 MARKET SCOPE 19
1.3.1 MARKET SEGMENTATION 19
1.3.2 REGIONS COVERED 19
1.4 YEARS CONSIDERED FOR THE STUDY 20
1.5 CURRENCY CONSIDERED 20
1.6 STAKEHOLDERS 20
2 RESEARCH METHODOLOGY 21
2.1 RESEARCH DATA 21
2.1.1 BREAKUP OF PRIMARY PARTICIPANTS’ PROFILES 23
2.1.2 KEY INDUSTRY INSIGHTS 23
2.2 MARKET BREAKUP AND DATA TRIANGULATION 24
2.3 MARKET SIZE ESTIMATION 25
2.4 MARKET FORECAST 26
2.5 COMPETITIVE LEADERSHIP MAPPING RESEARCH METHODOLOGY 27
2.5.1 VENDOR INCLUSION CRITERIA 27
2.6 ASSUMPTIONS FOR THE STUDY 28
2.7 LIMITATIONS OF THE STUDY 29
3 EXECUTIVE SUMMARY 30
4 PREMIUM INSIGHTS 33
4.1 ATTRACTIVE OPPORTUNITIES IN THE COGNITIVE COLLABORATION MARKET 33
4.2 COGNITIVE COLLABORATION MARKET, BY COMPONENT, 2019 33
4.3 COGNITIVE COLLABORATION MARKET, BY SOLUTION (2019 VS. 2024) 34
4.4 COGNITIVE COLLABORATION MARKET, BY ORGANIZATION SIZE (2019 VS. 2024) 34
4.5 COGNITIVE COLLABORATION MARKET, BY VERTICAL (2019 VS. 2024) 35
5 MARKET OVERVIEW AND INDUSTRY TRENDS 36
5.1 INTRODUCTION 36
5.2 MARKET DYNAMICS 36
5.2.1 DRIVERS 37
5.2.1.1 Easy integration with the already existing environment 37
5.2.1.2 Increasing need for mobility and collaboration 37
5.2.2 RESTRAINTS 37
5.2.2.1 Difficulty in countering eDiscovery and legal risks 37
5.2.3 OPPORTUNITIES 38
5.2.3.1 Growing integration of AI in business processes 38
5.2.3.2 Emerging potential markets 38
5.2.4 CHALLENGES 38
5.2.4.1 Difficulties in aligning team collaboration software with business goals 38
5.3 USE CASES 39
5.3.1 ACCENTURE ADOPTING MICROSOFT TEAMS TO ENHANCE TEAM COLLABORATION 39
5.3.2 INSURERS ADOPTING ENGAGE AI TO IMPROVE OPERATIONS AT CALL CENTERS 39
6 COGNITIVE COLLABORATION MARKET, BY COMPONENT 40
6.1 INTRODUCTION 41
6.2 COGNITIVE COLLABORATION: INCREASE IN THE ADOPTION OF ENTERPRISE COLLABORATION SOLUTIONS WOULD DRIVE THE GROWTH OF COGNITIVE COLLABORATION MARKET 41
6.3 SOLUTIONS 43
6.3.1 ENTERPRISE VIDEO 44
6.3.1.1 Increasing need to deploy business-specific videos driving the adoption of enterprise video solutions 44
6.3.2 UNIFIED MESSAGING AND SYNCHRONIZATION 45
6.3.2.1 Growing demand for messaging platform to drive the adoption of unified messaging and synchronization solutions 45
6.3.3 PROJECT MANAGEMENT 47
6.3.3.1 Increasing need to simplify numerous project activities and need to communicate with team driving the adoption of project management solutions 47
6.3.4 ENTERPRISE SOCIAL NETWORK 49
6.3.4.1 Demand for organizations to utilize social workflow capabilities driving the traction of enterprise social network solutions 49
6.3.5 OTHERS 51
6.4 SERVICES 52
6.4.1 PROFESSIONAL SERVICES 53
6.4.1.1 Need to understand organizations’ need for collaboration and efficiently deploy cognitive collaboration solutions driving the demand for professional services 53
6.4.2 MANAGED SERVICES 54
6.4.2.1 Increase in the adoption rate of enterprise collaboration solutions to boost the demand for managed services 54

7 COGNITIVE COLLABORATION MARKET, BY APPLICATION AREA 55
7.1 INTRODUCTION 56
7.2 DATA ANALYTICS 57
7.2.1 INCREASING NEED TO ANALYZE DATA AND PROVIDE INSIGHTS DRIVING THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS IN DATA ANALYTICS APPLICATION AREA 57
7.3 FACIAL RECOGNITION 58
7.3.1 INCREASING NEED TO MONITOR EMOTION AND ATTENDANCE OF THE PARTICIPANTS IN A MEETING DRIVING THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS IN FACIAL RECOGNITION APPLICATION AREA 58
7.4 SOCIAL MEDIA ASSISTANCE 59
7.4.1 GROWING USE OF SOCIAL MEDIA TO PROVIDE EFFICIENT CUSTOMER SUPPORT SERVICES DRIVING THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS IN SOCIAL MEDIA ASSISTANCE APPLICATION AREA 59
8 COGNITIVE COLLABORATION MARKET, BY DEPLOYMENT MODE 60
8.1 INTRODUCTION 61
8.2 CLOUD 62
8.2.1 NEED TO CUT DOWN TOTAL COST OF OWNERSHIP AND INCREASE DATA STORAGE CAPABILITIES DRIVING THE ADOPTION OF CLOUD-BASED COGNITIVE COLLABORATION SOLUTIONS 62
8.3 ON-PREMISES 62
8.3.1 NEED TO HOLD TOTAL CONTROL OVER SECURITY OF SENSITIVE ENTERPRISE DATA DRIVING THE ADOPTION OF ON-PREMISES COGNITIVE COLLABORATION SOLUTIONS 62
9 COGNITIVE COLLABORATION MARKET, BY ORGANIZATION SIZE 63
9.1 INTRODUCTION 64
9.2 SMALL AND MEDIUM-SIZED ENTERPRISES 65
9.2.1 GROWING BYOD AND MOBILE WORKFORCE TREND TO BOOST THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS AMONG SMALL AND MEDIUM-SIZED ENTERPRISES 65
9.3 LARGE ENTERPRISES 65
9.3.1 NEED TO ENHANCE EMPLOYEE PRODUCTIVITY DRIVING THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS AMONG LARGE ENTERPRISES 65
10 COGNITIVE COLLABORATION MARKET, BY VERTICAL 66
10.1 INTRODUCTION 67
10.2 IT AND TELECOM 68
10.2.1 INCREASING USE OF ENTERPRISE VIDEO SOLUTIONS TO FUEL THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS IN THE IT AND TELECOM VERTICAL 68
10.3 ENERGY AND UTILITIES 70
10.3.1 NEED TO SHARE REAL-TIME INFORMATION ACROSS VARIOUS LOCATIONS DRIVING THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS IN THE ENERGY AND UTILITIES VERTICAL 70

10.4 BANKING, FINANCIAL SERVICES, AND INSURANCE 72
10.4.1 INCREASING NEED TO COLLABORATE WITH BOTH INTERNAL EMPLOYEES AND EXTERNAL CLIENTS TO BOOST THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS IN THE BFSI VERTICAL 72
10.5 EDUCATION 74
10.5.1 GROWING DEMAND FOR ELEARNING AND VIRTUAL TEACHING ACROSS VARIOUS REGIONS TO FUEL THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS IN THE EDUCATION VERTICAL 74
10.6 HEALTHCARE 76
10.6.1 RISING NEED TO ENHANCE CLINICAL COLLABORATION AND MEDICAL EDUCATION DRIVING THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS IN THE HEALTHCARE VERTICAL 76
10.7 RETAIL 78
10.7.1 GROWING NEED TO OFFER CUSTOM-BASED SERVICES TO CUSTOMERS DRIVING THE ADOPTION OF COGNITIVE COLLABORATION SOLUTIONS IN THE RETAIL VERTICAL 78
10.8 OTHERS 79
11 COGNITIVE COLLABORATION MARKET, BY REGION 82
11.1 INTRODUCTION 83
11.2 NORTH AMERICA 84
11.2.1 UNITED STATES 88
11.2.1.1 Rapid growth of technologies and infrastructures to boost the adoption of AI-based collaboration solutions among the enterprises in the US 88
11.2.2 CANADA 89
11.2.2.1 Growing technological advancements to boost the adoption of AI solutions among the industries in Canada 89
11.3 EUROPE 89
11.3.1 UNITED KINGDOM 92
11.3.1.1 Rising adoption of big data and analytics to drive the growth of cognitive collaboration market in the UK 92
11.3.2 FRANCE 93
11.3.2.1 Initiatives from government and global players to create a potential market for AI-based collaboration solutions in France 93
11.3.3 GERMANY 93
11.3.3.1 Numerous expansion and startup opportunities to boost the growth of cognitive collaboration market in Germany 93
11.3.4 REST OF EUROPE 93
11.4 ASIA PACIFIC 94
11.4.1 CHINA 98
11.4.1.1 Increasing technological development to boost the adoption of cognitive collaboration solutions among enterprises in China 98
11.4.2 AUSTRALIA AND NEW ZEALAND 99
11.4.2.1 Already existing awareness and financially stable enterprises to boost the adoption of cognitive collaboration solutions in ANZ 99

11.4.3 JAPAN 99
11.4.3.1 Increasing need for cognitive collaboration solutions to drive the market growth in Japan 99
11.4.4 REST OF ASIA PACIFIC 99
11.5 MIDDLE EAST AND AFRICA 99
11.5.1 MIDDLE EAST 103
11.5.1.1 Changing customer expectations and increase in investment from global companies to enhance the adoption of cognitive collaboration solutions in the Middle East 103
11.5.2 AFRICA 103
11.5.2.1 Lack of technological skills and poor data quality to slow down the growth of cognitive collaboration market in South Africa 103
11.6 LATIN AMERICA 104
11.6.1 MEXICO 107
11.6.1.1 Mexico to witness moderate growth in the cognitive collaboration market due to the slow adoption rate of AI- and ML-based solutions 107
11.6.2 BRAZIL 107
11.6.2.1 Growing developments in AI, ML, and NLP to provide opportunities for vendors in the cognitive collaboration market in Brazil 107
11.6.3 REST OF LATIN AMERICA 108
12 COMPETITIVE LANDSCAPE 109
12.1 INTRODUCTION 109
12.2 COMPETITIVE LEADERSHIP MAPPING 109
12.2.1 VISIONARY LEADERS 109
12.2.2 DYNAMIC DIFFERENTIATORS 110
12.2.3 INNOVATORS 110
12.2.4 EMERGING COMPANIES 110
12.3 RANKING OF KEY PLAYERS 112
12.4 COMPETITIVE SCENARIO 112
12.4.1 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS 114
12.4.2 PARTNERSHIPS AND COLLABORATIONS 115
12.4.3 MERGERS AND ACQUISITIONS 116
13 COMPANY PROFILES 117
13.1 INTRODUCTION 117
(Business Overview, Products & Solutons, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
13.2 CISCO 117
13.3 MICROSOFT 121
13.4 SLACK TECHNOLOGIES 124
13.5 SOFTWEB SOLUTIONS 126
13.6 COGNITIVESCALE 128
13.7 LOOP AI LABS 130
13.8 INTEC SYSTEMS LIMITED 132
13.9 BLUESCAPE 133
13.10 COLLABORATION.AI 135
13.11 RESEMBLE SYSTEMS 136
13.12 CHANTY 137
13.13 ZOOM.AI 138
13.14 IOTUM 139
13.15 KONOLABS 140
*Details on Business Overview, Products & Soltions, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
14 APPENDIX 141
14.1 DISCUSSION GUIDE 141
14.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 146
14.3 AVAILABLE CUSTOMIZATIONS 148
14.4 RELATED REPORTS 148
14.5 AUTHOR DETAILS 149

 

LIST OF TABLES

TABLE 1 FACTOR ANALYSIS 26
TABLE 2 EVALUATION CRITERIA 27
TABLE 3 COGNITIVE COLLABORATION MARKET SIZE AND GROWTH,
2017–2024 (USD MILLION) 30
TABLE 4 COGNITIVE COLLABORATION MARKET SIZE, BY COMPONENT,
2017–2024 (USD MILLION) 42
TABLE 5 SOLUTIONS: COGNITIVE COLLABORATION MARKET SIZE, BY TYPE,
2017–2024 (USD MILLION) 43
TABLE 6 ENTERPRISE VIDEO MARKET SIZE, BY DEPLOYMENT MODE,
2017–2024 (USD MILLION) 44
TABLE 7 ENTERPRISE VIDEO MARKET SIZE, BY ORGANIZATION SIZE,
2017–2024 (USD MILLION) 44
TABLE 8 ENTERPRISE VIDEO MARKET SIZE, BY APPLICATION AREA,
2017–2024 (USD MILLION) 45
TABLE 9 ENTERPRISE VIDEO MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 45
TABLE 10 UNIFIED MESSAGING AND SYNCHRONIZATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 46
TABLE 11 UNIFIED MESSAGING AND SYNCHRONIZATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 46
TABLE 12 UNIFIED MESSAGING AND SYNCHRONIZATION MARKET SIZE,
BY APPLICATION AREA, 2017–2024 (USD MILLION) 46
TABLE 13 UNIFIED MESSAGING AND SYNCHRONIZATION MARKET SIZE, BY REGION,
2017–2024 (USD MILLION) 47
TABLE 14 PROJECT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE,
2017–2024 (USD MILLION) 47
TABLE 15 PROJECT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE,
2017–2024 (USD MILLION) 48
TABLE 16 PROJECT MANAGEMENT MARKET SIZE, BY APPLICATION AREA,
2017–2024 (USD MILLION) 48
TABLE 17 PROJECT MANAGEMENT MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 49
TABLE 18 ENTERPRISE SOCIAL NETWORK MARKET SIZE, BY DEPLOYMENT MODE,
2017–2024 (USD MILLION) 49
TABLE 19 ENTERPRISE SOCIAL NETWORK MARKET SIZE, BY ORGANIZATION SIZE,
2017–2024 (USD MILLION) 50
TABLE 20 ENTERPRISE SOCIAL NETWORK MARKET SIZE, BY APPLICATION AREA,
2017–2024 (USD MILLION) 50
TABLE 21 ENTERPRISE SOCIAL NETWORK MARKET SIZE, BY REGION,
2017–2024 (USD MILLION) 50
TABLE 22 OTHER SOLUTIONS MARKET SIZE, BY DEPLOYMENT MODE,
2017–2024 (USD MILLION) 51
TABLE 23 OTHER SOLUTIONS MARKET SIZE, BY ORGANIZATION SIZE,
2017–2024 (USD MILLION) 51
TABLE 24 OTHER SOLUTIONS MARKET SIZE, BY APPLICATION AREA,
2017–2024 (USD MILLION) 51
TABLE 25 OTHER SOLUTIONS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 52
TABLE 26 SERVICES: COGNITIVE COLLABORATION MARKET SIZE, BY TYPE,
2017–2024 (USD MILLION) 53
TABLE 27 PROFESSIONAL SERVICES MARKET SIZE, BY ORGANIZATION SIZE,
2017–2024 (USD MILLION) 53
TABLE 28 MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE,
2017–2024 (USD MILLION) 54
TABLE 29 COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA,
2017–2024 (USD MILLION) 56
TABLE 30 DATA ANALYTICS: COGNITIVE COLLABORATION MARKET SIZE, BY REGION,
2017–2024 (USD MILLION) 57
TABLE 31 FACIAL RECOGNITION: COGNITIVE COLLABORATION MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 58
TABLE 32 SOCIAL MEDIA ASSISTANCE: COGNITIVE COLLABORATION MARKET SIZE,
BY REGION, 2017–2024 (USD MILLION) 59
TABLE 33 COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE,
2017–2024 (USD MILLION) 61
TABLE 34 COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE,
2017–2024 (USD MILLION) 64
TABLE 35 COGNITIVE COLLABORATION MARKET SIZE, BY VERTICAL,
2017–2024 (USD MILLION) 67
TABLE 36 IT AND TELECOM: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 68
TABLE 37 IT AND TELECOM: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 69
TABLE 38 IT AND TELECOM: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA, 2017–2024 (USD MILLION) 69
TABLE 39 IT AND TELECOM: COGNITIVE COLLABORATION MARKET SIZE, BY REGION,
2017–2024 (USD MILLION) 69
TABLE 40 ENERGY AND UTILITIES: COGNITIVE COLLABORATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 70
TABLE 41 ENERGY AND UTILITIES: COGNITIVE COLLABORATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 70
TABLE 42 ENERGY AND UTILITIES: COGNITIVE COLLABORATION MARKET SIZE,
BY APPLICATION AREA, 2017–2024 (USD MILLION) 71
TABLE 43 ENERGY AND UTILITIES: COGNITIVE COLLABORATION MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 71
TABLE 44 BANKING, FINANCIAL SERVICES, AND INSURANCE: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 72
TABLE 45 BANKING, FINANCIAL SERVICES, AND INSURANCE: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 72
TABLE 46 BANKING, FINANCIAL SERVICES, AND INSURANCE: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA, 2017–2024 (USD MILLION) 73
TABLE 47 BANKING, FINANCIAL SERVICES, AND INSURANCE: COGNITIVE COLLABORATION MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 73
TABLE 48 EDUCATION: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 74
TABLE 49 EDUCATION: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 74
TABLE 50 EDUCATION: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA, 2017–2024 (USD MILLION) 75
TABLE 51 EDUCATION: COGNITIVE COLLABORATION MARKET SIZE, BY REGION,
2017–2024 (USD MILLION) 75
TABLE 52 HEALTHCARE: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 76
TABLE 53 HEALTHCARE: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 76
TABLE 54 HEALTHCARE: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA, 2017–2024 (USD MILLION) 77
TABLE 55 HEALTHCARE: COGNITIVE COLLABORATION MARKET SIZE, BY REGION,
2017–2024 (USD MILLION) 77
TABLE 56 RETAIL: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 78
TABLE 57 RETAIL: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 78
TABLE 58 RETAIL: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA,
2017–2024 (USD MILLION) 79
TABLE 59 RETAIL: COGNITIVE COLLABORATION MARKET SIZE, BY REGION,
2017–2024 (USD MILLION) 79
TABLE 60 OTHER VERTICALS: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 80
TABLE 61 OTHER VERTICALS: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 80
TABLE 62 OTHER VERTICALS: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA, 2017–2024 (USD MILLION) 80
TABLE 63 OTHER VERTICALS: COGNITIVE COLLABORATION MARKET SIZE, BY REGION,
2017–2024 (USD MILLION) 81
TABLE 64 COGNITIVE COLLABORATION MARKET SIZE, BY REGION,
2017–2024 (USD MILLION) 83
TABLE 65 NORTH AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION) 85
TABLE 66 NORTH AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION) 86
TABLE 67 NORTH AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY SOLUTION, 2017–2024 (USD MILLION) 86
TABLE 68 NORTH AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY SERVICE,
2017–2024 (USD MILLION) 86
TABLE 69 NORTH AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA, 2017–2024 (USD MILLION) 87
TABLE 70 NORTH AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 87
TABLE 71 NORTH AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 87
TABLE 72 NORTH AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY VERTICAL,
2017–2024 (USD MILLION) 88
TABLE 73 EUROPE: COGNITIVE COLLABORATION MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION) 89
TABLE 74 EUROPE: COGNITIVE COLLABORATION MARKET SIZE, BY COMPONENT,
2017–2024 (USD MILLION) 90
TABLE 75 EUROPE: COGNITIVE COLLABORATION MARKET SIZE, BY SOLUTION,
2017–2024 (USD MILLION) 90
TABLE 76 EUROPE: COGNITIVE COLLABORATION MARKET SIZE, BY SERVICE,
2017–2024 (USD MILLION) 90
TABLE 77 EUROPE: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA, 2017–2024 (USD MILLION) 91
TABLE 78 EUROPE: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 91
TABLE 79 EUROPE: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 91
TABLE 80 EUROPE: COGNITIVE COLLABORATION MARKET SIZE, BY VERTICAL,
2017–2024 (USD MILLION) 92
TABLE 81 ASIA PACIFIC: COGNITIVE COLLABORATION MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION) 95
TABLE 82 ASIA PACIFIC: COGNITIVE COLLABORATION MARKET SIZE, BY COMPONENT,
2017–2024 (USD MILLION) 95
TABLE 83 ASIA PACIFIC: COGNITIVE COLLABORATION MARKET SIZE, BY SOLUTION,
2017–2024 (USD MILLION) 96
TABLE 84 ASIA PACIFIC: COGNITIVE COLLABORATION MARKET SIZE, BY SERVICE,
2017–2024 (USD MILLION) 96
TABLE 85 ASIA PACIFIC: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA, 2017–2024 (USD MILLION) 96
TABLE 86 ASIA PACIFIC: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 97
TABLE 87 ASIA PACIFIC: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 97
TABLE 88 ASIA PACIFIC: COGNITIVE COLLABORATION MARKET SIZE, BY VERTICAL,
2017–2024 (USD MILLION) 98
TABLE 89 MIDDLE EAST AND AFRICA: COGNITIVE COLLABORATION MARKET SIZE,
BY COUNTRY, 2017–2024 (USD MILLION) 100
TABLE 90 MIDDLE EAST AND AFRICA: COGNITIVE COLLABORATION MARKET SIZE,
BY COMPONENT, 2017–2024 (USD MILLION) 100
TABLE 91 MIDDLE EAST AND AFRICA: COGNITIVE COLLABORATION MARKET SIZE,
BY SOLUTION, 2017–2024 (USD MILLION) 100
TABLE 92 MIDDLE EAST AND AFRICA: COGNITIVE COLLABORATION MARKET SIZE,
BY SERVICE, 2017–2024 (USD MILLION) 101
TABLE 93 MIDDLE EAST AND AFRICA: COGNITIVE COLLABORATION MARKET SIZE,
BY APPLICATION AREA, 2017–2024 (USD MILLION) 101
TABLE 94 MIDDLE EAST AND AFRICA: COGNITIVE COLLABORATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 102
TABLE 95 MIDDLE EAST AND AFRICA: COGNITIVE COLLABORATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 102
TABLE 96 MIDDLE EAST AND AFRICA: COGNITIVE COLLABORATION MARKET SIZE,
BY VERTICAL, 2017–2024 (USD MILLION) 102
TABLE 97 LATIN AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION) 104
TABLE 98 LATIN AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION) 104
TABLE 99 LATIN AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY SOLUTION,
2017–2024 (USD MILLION) 105
TABLE 100 LATIN AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY SERVICE,
2017–2024 (USD MILLION) 105
TABLE 101 LATIN AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY APPLICATION AREA, 2017–2024 (USD MILLION) 105
TABLE 102 LATIN AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2024 (USD MILLION) 106
TABLE 103 LATIN AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 106
TABLE 104 LATIN AMERICA: COGNITIVE COLLABORATION MARKET SIZE, BY VERTICAL,
2017–2024 (USD MILLION) 107
TABLE 105 EVALUATION CRITERIA 109
TABLE 106 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS, 2018–2019 114
TABLE 107 PARTNERSHIPS AND COLLABORATIONS, 2018–2019 115
TABLE 108 MERGERS AND ACQUISITIONS, 2019 116

 

LIST OF FIGURES

FIGURE 1 GLOBAL COGNITIVE COLLABORATION MARKET: RESEARCH DESIGN 21
FIGURE 2 RESEARCH METHODOLOGY 22
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP AND TOP-DOWN APPROACHES 25
FIGURE 4 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING
 THE FORECAST PERIOD 31
FIGURE 5 NORTH AMERICA TO HOLD THE HIGHEST MARKET SHARE IN 2019 31
FIGURE 6 HIGHEST-GROWING SEGMENTS OF THE COGNITIVE COLLABORATION MARKET DURING THE FORECAST PERIOD 32
FIGURE 7 GROWING USE OF AI TECHNOLOGIES WITH OTHER DIGITAL SOLUTIONS TO DRIVE THE GROWTH OF COGNITIVE COLLABORATION MARKET 33
FIGURE 8 SOLUTIONS SEGMENT TO HOLD A HIGHER MARKET SHARE IN 2019 33
FIGURE 9 PROJECT MANAGEMENT SEGMENT TO HOLD THE HIGHEST MARKET SHARE DURING THE FORECAST PERIOD 34
FIGURE 10 LARGE ENTERPRISES SEGMENT TO HOLD A HIGHER MARKET SHARE DURING THE FORECAST PERIOD 34
FIGURE 11 IT AND TELECOM VERTICAL TO HOLD THE HIGHEST MARKET SHARE DURING THE FORECAST PERIOD 35
FIGURE 12 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: COGNITIVE COLLABORATION MARKET 36
FIGURE 13 GLOBAL MARKET SIZE OF THE ENTERPRISE COLLABORATION MARKET 41
FIGURE 14 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 42
FIGURE 15 PROJECT MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 43
FIGURE 16 MANAGED SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING
THE FORECAST PERIOD 52
FIGURE 17 SOCIAL MEDIA ASSISTANTSHIP SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 56
FIGURE 18 CLOUD DEPLOYMENT MODE TO GROW AT A HIGHER CAGR DURING
THE FORECAST PERIOD 61
FIGURE 19 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 64
FIGURE 20 IT AND TELECOM VERTICAL TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 67
FIGURE 21 NORTH AMERICA TO EXHIBIT THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 84
FIGURE 22 NORTH AMERICA COGNITIVE COLLABORATION MARKET SNAPSHOT 85
FIGURE 23 ASIA PACIFIC COGNITIVE COLLABORATION MARKET SNAPSHOT 94
FIGURE 24 COGNITIVE COLLABORATION MARKET (GLOBAL), COMPETITIVE LEADERSHIP MAPPING, 2018 111
FIGURE 25 RANKING OF KEY PLAYERS IN THE COGNITIVE COLLABORATION MARKET, 2018 112
FIGURE 26 KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE COGNITIVE COLLABORATION MARKET DURING 2017–2019 113
FIGURE 27 CISCO: COMPANY SNAPSHOT 118
FIGURE 28 MICROSOFT: COMPANY SNAPSHOT 121
FIGURE 29 SLACK TECHNOLOGIES: COMPANY SNAPSHOT 124
 

 

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