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ソフトウェア・アズ・ア・サービス(SaaS)の世界市場レポート2020年:用途別(顧客関係管理(CRM)、企業資源計画(ERP)、人的資源管理(HRM)、製造・運用、サプライチェーン管理(SCM))、配置モデル別(パブリッククラウド、プライベートクラウド、ハイブリッドクラウド)

Software as a service (SaaS) Global Market Report 2020

Including: 1) By Application: Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resource Management (HRM), Manufacturing and Operations, Supply Chain Management (SCM) 2) By Deployment Model: Public Cloud, Private Cloud, Hybrid Cloud

 

出版社 出版年月電子版価格 ページ数
The Business Research Company (TBRC)
ザ・ビジネスリサーチカンパニー
2019年11月US$4,000
シングルユーザライセンス
200

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この調査レポートはソフトウェア・アズ・ア・サービス(SaaS)の世界市場を分析・予測したThe Business Research Company (TBRC)の市場調査報告書です。

About This Report

Software as a Service Market Global Report 2020 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the global software as a service market.

Reasons to Purchase
- Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
- Create regional and country strategies on the basis of local data and analysis.
- Identify growth segments for investment.
- Outperform competitors using forecast data and the drivers and trends shaping the market.
- Understand customers based on the latest market research findings.
- Benchmark performance against key competitors.
- Utilize the relationships between key data sets for superior strategizing.
- Suitable for supporting your internal and external presentations with reliable high quality data and analysis
- Report will be updated with the latest data and delivered to you within 3-5 working days of order.

Description:
Where is the largest and fastest growing market for the software as a service? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The Software as a Service Market Global Report from The Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market.
- The Market Characteristics section of the report defines and explains the market.
- The Market Size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
- Market Segmentations break down market into sub markets.
- The Regional and Country section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers all the regions, key developed countries and major emerging markets. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.
- Competitive Landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The Trends and Strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.

Scope

Markets Covered: 1) By Application: Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resource Management (HRM), Manufacturing and Operations, Supply Chain Management (SCM) 2) By Deployment Model: Public Cloud, Private Cloud, Hybrid Cloud

Companies Mentioned: Salesforce, ServiceNow, Microsoft, Google, Cisco

Countries: Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA

Regions: Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

Time Series: Five years historic and forecast.

Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Executive Summary

The Software as a Service (SaaS) market consists of sales of cloud based software services. SaaS is a software solution which can be purchased on a subscription or pay per use basis to use an application for organizational purposes and customers can access this application over internet, mainly through a web browser. All the applications data and software are located in the services provider's data center. SaaS allows an organization to run an application at minimal upfront cost and speeds up overall functionality of the organization.

The global software as a service (saas) market was valued at about $134.44 billion in 2018 and is expected to grow to $220.21 billion at a CAGR of 13.1% through 2022.

The software as a service market has been geographically segmented into North America, Western Europe, Asia-Pacifc, Eastern Europe, South America and Middle East & Africa. The North American market is the largest market for software as a service and is expected to continue to be the largest market during the forecast period.

Rapid changes in business dynamics in the market are expected to benefit the software as a service (SaaS) market in the forecast period as cloud-based solutions support business operations in changing conditions. Dynamic market conditions include economic uncertainty, competitive rivalry and the increasing adoption of mobile, changing regulations, internet usage and applications. These conditions along with the increasing number of infrastructures and established networks have forced organizations to pursue scalable and flexible solutions such as SaaS and other cloud enabled services to run and supervise their operations in a cost-effective and efficient way. These factors have also compelled companies to outsource applications and prefer cloud computing services like SaaS to reduce their cost burden on infrastructure. Companies that seek services from a third party vendor are more likely to get better performance, compliance and customer satisfaction at a low cost. For example, Sony Communications aims at delivering innovative products and better experience to its customers using automation and Infosys SaaS solutions. Infosys helped Sony to attain customer loyalty and win competition by providing robust IT solution and design thinking at a low cost which helped Sony to have a competitive edge in the market.

Increasing threats on data security especially on cloud platforms are expected to limit the growth of companies in the software as a service market during the forecast period.

The threats on data security include industrial espionage and hacking which resulted in multiple breaches of data security involving public cloud environments. These breaches are mainly because of the negligence the cloud service providers. In addition, many companies lack trust in data security when outsourcing from a third party vendor. As vendor has access to organization's data, companies fear the misuse of data which might affect organization's reputation. For example, Code Spaces, a former SaaS provider, discontinued its operations as hackers had access to their cloud services and stole all their data due to which Code Spaces faced damages in its reputation, finances and business.

The introduction of artificial intelligence is gaining popularity in the SaaS market. Artificial Intelligence (AI) is an area of computer science which focus on the simulation of human intelligence processes by machines. AI in SaaS helps companies to upgrade themselves from time to time with the latest data, create better user experience through predictive analytics, automate the areas where manual functions were required previously and personalize user interface features. For example, Oracle, a big player in SaaS market uses AI and machine learning to overtake salesforce in SaaS. This indicates that AI and machine learning would be differentiating factors for the growth of SaaS market.

The General Data Protection Regulation (GDPR) break the split of regulations for the security of personal data in the European Union. It makes provisions to protect personal data and privacy of EU citizens for transactions that happen within EU member states. It also regulates the export of personal data outside the EU. There could be data-subjects that patronize the subscriber that are located in the EU, even if a single SaaS subscriber is based in a non-EU location and the SaaS application is based in a non-EU location. This may cause the subscriber to follow the GDPR regulations. For instance, Intercom, a US-based SaaS provider is shortening its time of storing data on visitors to customers' sites by deleting the visitor data if a visitor has not been seen for nine months to comply with the GDPR.

In August 2018, SAP acquired Qualtrics for $8 billion. This acquisition is expected to help both SAP and Qualtrics to boost the experience management (XM) software category by combining operational data from SAP with Qualtrics’ experience data. Qualtrics is a software company that offers SaaS which companies use to manage current and prospective customers. The company was established in 2002 and is headquartered in Provo, Utah, USA.

Major players in the market are Salesforce, ServiceNow, Microsoft, Google and Cisco.



目次

1. Executive Summary
2. Software as a service (SaaS) Market Characteristics
3. Software as a service (SaaS) Market Size And Growth
3.1. Global Software as a service (SaaS) Historic Market, 2015 - 2019, $ Billion
3.1.1. Drivers Of The Market
3.1.2. Restraints On The Market
3.2. Global Software as a service (SaaS) Forecast Market, 2019 - 2022F, 2025F, 2030F, $ Billion
3.2.1. Drivers Of The Market
3.2.2. Restraints On the Market
4. Software as a service (SaaS) Market Segmentation
4.1. Global Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
Customer Relationship Management (CRM)
Enterprise Resource Planning (ERP)
Human Resource Management (HRM)
Manufacturing and Operations
Supply Chain Management (SCM)
4.2. Global Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
Public Cloud
Private Cloud
Hybrid Cloud
5. Software as a service (SaaS) Market Regional And Country Analysis
5.1. Global Software as a service (SaaS) Market, Split By Region, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
5.2. Global Software as a service (SaaS) Market, Split By Country, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
6. Asia-Pacific Software as a service (SaaS) Market
6.1. Asia-Pacific Software as a service (SaaS) Market Overview
6.2. Asia-Pacific Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
6.3. Asia-Pacific Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
7. China Software as a service (SaaS) Market
7.1. China Software as a service (SaaS) Market Overview
7.2. China Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F,$ Billion
7.3. China Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F,$ Billion
8. India Software as a service (SaaS) Market
8.1. India Software as a service (SaaS) Market Overview
8.2. India Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
8.3. India Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
9. Japan Software as a service (SaaS) Market
9.1. Japan Software as a service (SaaS) Market Overview
9.2. Japan Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
9.3. Japan Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
10. Australia Software as a service (SaaS) Market
10.1. Australia Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
10.2. Australia Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
11. Indonesia Software as a service (SaaS) Market
11.1. Indonesia Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
11.2. Indonesia Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
12. South Korea Software as a service (SaaS) Market
12.1. South Korea Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
12.2. South Korea Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
13. Western Europe Software as a service (SaaS) Market
13.1. Western Europe Software as a service (SaaS) Market Overview
13.2. Western Europe Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
13.3. Western Europe Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
14. UK Software as a service (SaaS) Market
14.1. UK Software as a service (SaaS) Market Overview
14.2. UK Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
14.3. UK Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
15. Germany Software as a service (SaaS) Market
15.1. Germany Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
15.2. Germany Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
16. France Software as a service (SaaS) Market
16.4. France Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
16.5. France Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
17. Eastern Europe Software as a service (SaaS) Market
17.1. Eastern Europe Software as a service (SaaS) Market Overview
17.2. Eastern Europe Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
17.3. Eastern Europe Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
18. Russia Software as a service (SaaS) Market
18.1. Russia Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
18.2. Russia Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
19. North America Software as a service (SaaS) Market
19.1. North America Software as a service (SaaS) Market Overview
19.2. North America Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
19.3. North America Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
20. USA Software as a service (SaaS) Market
20.1. USA Software as a service (SaaS) Market Overview
20.2. USA Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
20.3. USA Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
21. South America Software as a service (SaaS) Market
21.1. South America Software as a service (SaaS) Market Overview
21.2. South America Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
21.3. South America Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
22. Brazil Software as a service (SaaS) Market
22.1. Brazil Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
22.2. Brazil Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
23. Middle East Software as a service (SaaS) Market
23.1. Middle East Software as a service (SaaS) Market Overview
23.2. Middle East Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
23.3. Middle East Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
24. Africa Software as a service (SaaS) Market
24.1. Africa Software as a service (SaaS) Market Overview
24.2. Africa Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
24.3. Africa Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2015-2019, 2022F, 2025F, 2030F, $ Billion
25. Software as a service (SaaS) Market Competitive Landscape And Company Profiles
25.1. Software as a service (SaaS) Market Competitive Landscape
25.2. Software as a service (SaaS) Market Company Profiles
25.2.1. Salesforce
25.2.1.1. Overview
25.2.1.2. Products and Services
25.2.1.3. Strategy
25.2.1.4. Financial Performance
25.2.2. ServiceNow
25.2.2.1. Overview
25.2.2.2. Products and Services
25.2.2.3. Strategy
25.2.2.4. Financial Performance
25.2.3. Microsoft
25.2.3.1. Overview
25.2.3.2. Products and Services
25.2.3.3. Strategy
25.2.3.4. Financial Performance
25.2.4. Google
25.2.4.1. Overview
25.2.4.2. Products and Services
25.2.4.3. Strategy
25.2.4.4. Financial Performance
25.2.5. Cisco
25.2.5.1. Overview
25.2.5.2. Products and Services
25.2.5.3. Strategy
25.2.5.4. Financial Performance
26. Key Mergers And Acquisitions In The Software as a service (SaaS) Market
27. Software as a service (SaaS) Market Trends And Strategies
28. Software as a service (SaaS) Market Future Outlook and Potential Analysis
29. Appendix
29.1. Abbreviations
29.2. Currencies
29.3. Research Inquiries
29.4. The Business Research Company
29.5. Copyright And Disclaimer

 

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