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管理サービス市場:サービスタイプ毎(セキュリティ管理サービス、ネットワーク管理サービス、ITインフラストラクチャー管理、データセンタサービス)、産業垂直市場毎、企業規模毎、採用タイプ毎、地域毎 - 2023年までの世界市場予測

Managed Services Market by Service Type (Managed Security Services, Managed Network Services, Managed IT Infrastructure and Data Center Services), Vertical, Organization Size, Deployment Type, and Region - Global Forecast to 2023

 

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MarketsandMarkets
マーケッツアンドマーケッツ
2018年10月US$5,650
シングルユーザライセンス
234 169

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幅広い市場に関する調査レポートを出版しているマーケッツアンドマーケッツ(MarketsandMarkets)の管理サービス市場に関する調査レポートです。

Increasing dependence of enterprises on IT infrastructure to improve their business productivity is expected to drive the overall growth of the managed service market

The global managed service market is expected to grow from USD 180.5 billion in 2018 to USD 282.0 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 9.3% during the forecast period. The manages services size is driven by various factors, such as the increasing dependence of organizations on IT assets to enhance their business productivity and the need for specialized managed service providers who can offer cost-effective managed services. However, the increasing number of compliances and regulations among different regions can hinder the growth of the market.

The managed encryption segment is expected to grow at the highest CAGR during the forecast period

In recent years, the importance of information security has grown many folds. The rising number of cybercrimes are challenging organizations to upkeep data security, and growing threat landscapes have made it difficult for organizations to manage security considerations by themselves. To combat with these situations, organizations are taking the help of managed service providers who can provide advanced information protection measures against frauds and security breaches.
The telecom and IT vertical is expected to hold the largest market share during the forecast period
Telecom and IT companies are facing aggressive competition and continuously struggling to retain their existing customers. The increasing use of mobile data services and smartphones has put telecom and IT companies under the pressure to constantly innovate their service offerings and extend the scope of their business model. Huge amount of personal data managed on smartphones and the growing number of regulatory compliances are forcing the telecom and IT companies to adhere to these rules. Hence, enterprises from this vertical are turning toward managed service providers to secure their data and manage the associated risks.

Asia Pacific (APAC) is expected to record the highest growth rate during the forecast period

APAC is expected to grow at the highest CAGR during the forecast period, due to the increase in demand for cloud-based managed services. Growing economies in countries such as China, Australia and New Zealand, India, and Singapore provide huge opportunities for the adoption of the managed services across different industry verticals. Meanwhile, North America is projected to hold the largest market size during the forecast period.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the managed services marketplace.

- By company type: Tier 1 - 35%, Tier 2 - 45%, and Tier 3 - 20%
- By designation: C-level - 35%, D-level - 25%, and Others - 40%
- By region: North America - 40%, Europe - 30%, APAC - 20%, MEA - 5%, and Latin America - 5%

Major vendors offering managed services solutions across the globe include IBM (US), Fujitsu (Japan), Cisco (US), Accenture (Ireland), Atos (France), DXC (US), AT&T (US), Ericsson (Sweden), Cognizant (US), HCL (India), Infosys (India), Huawei (China), (India), Tech Mahindra (India), Capgemini (France), Dimension Data (South Africa), Wipro (India), Unisys (US), GTT Communications (US), Nokia Networks (Finland), Netmagic (India), Rackspace (US), Dataprise (US), Happiest Minds (India), and Cycops (India). The study includes an in-depth competitive analysis of these key players in the managed services market, with their company profiles, recent developments, and key market strategies.

Research coverage

The market study covers the managed services market size across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as service type, organization size, deployment type, vertical, and region. The study also includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key benefits of buying the report

The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall managed services market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.



目次

1 INTRODUCTION 23
1.1 OBJECTIVES OF THE STUDY 23
1.2 MARKET DEFINITION 23
1.3 MARKET SCOPE 23
1.4 YEARS CONSIDERED FOR THE STUDY 25
1.5 CURRENCY 26
1.6 STAKEHOLDERS 26

2 RESEARCH METHODOLOGY 27
2.1 RESEARCH DATA 27
2.1.1 SECONDARY DATA 29
2.1.2 PRIMARY DATA 29
2.1.2.1 Breakdown of primaries 30
2.1.2.2 Key industry insights 30
2.2 MARKET SIZE ESTIMATION 32
2.3 RESEARCH ASSUMPTIONS 34
2.4 LIMITATIONS OF THE STUDY 34

3 EXECUTIVE SUMMARY 35

4 PREMIUM INSIGHTS 38
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE MANAGED SERVICES MARKET 38
4.2 MANAGED SERVICES MARKET IN NORTH AMERICA, BY SERVICE TYPE AND COUNTRY 39
4.3 MANAGED SERVICES MARKET: MAJOR COUNTRIES 40

5 MARKET OVERVIEW AND INDUSTRY TRENDS 41
5.1 INTRODUCTION 41
5.2 MARKET DYNAMICS 41
5.2.1 DRIVERS 42
5.2.1.1 Increasing reliance on IT operations and new applications to enhance business productivity 42
5.2.1.2 Need for specialized MSPs to manage complex IT infrastructure and reduce IT staffing cost 43
5.2.1.3 Strategically investing by implementing cloud-based managed services 43
5.2.2 RESTRAINTS 43
5.2.2.1 Growing need for regulatory compliance across different regions 43
5.2.3 OPPORTUNITIES 44
5.2.3.1 Increasing need to reduce downtime of systems and their associated applications 44
5.2.3.2 Need to access enterprise resources remotely 44
5.2.4 CHALLENGES 44
5.2.4.1 Migrating the existing IT infrastructure and its integration with new technologies 44
5.2.4.2 Concerns of organizations to entrust business operations on MSPs 45
5.3 INDUSTRY TRENDS 45
5.3.1 USE CASE 1: COMMVAULT 45
5.3.2 USE CASE 2: RACKSPACE 46
5.3.3 USE CASE 3: OPENTEXT 46
5.4 MAJOR MANAGED SERVICE DEALS IN RECENT YEARS 47
5.5 COMMON PRICING MODELS FOLLOWED BY MANAGED SERVICE PROVIDERS 48
5.5.1 PER DEVICE LICENSING 48
5.5.2 PER USER LICENSING 48
5.5.3 MONITORING ONLY PRICING MODEL 48
5.5.4 - LA CARTE PRICING MODEL 48
5.5.5 TIERED OR GOLD/SILVER/BRONZE PRICING MODEL (BUNDLED PACKAGES OF SERVICES) 48
5.5.6 MANAGED SERVICES PRICING 49

6 MANAGED SERVICES MARKET, BY SERVICE TYPE 50
6.1 INTRODUCTION 51
6.1.1 FOCUS ON INCREASING OPERATIONAL EFFICIENCY AND MANAGING COMPLEX IT INFRASTRUCTURE ARE DRIVING THE GROWTH OF MANAGED SERVICES MARKET 51

7 MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICE 53
7.1 INTRODUCTION 54
7.2 MANAGED IDENTITY AND ACCESS MANAGEMENT 56
7.2.1 NEED TO IMPROVE USER ACCESS CONTROL IS DRIVING THE GROWTH OF MANAGED IDENTITY AND ACCESS MANAGEMENT SERVICES 56
7.3 MANAGED ANTIVIRUS/ANTIMALWARE 57
7.3.1 NEED TO IMPROVE IT SECURITY DRIVING THE GROWTH OF MANAGED ANTIVIRUS/ANTIMALWARE SERVICES 57
7.4 MANAGED FIREWALL 58
7.4.1 RISING CYBERESPIONAGE FUELING THE GROWTH OF MANAGED FIREWALL SERVICES 58
7.5 MANAGED RISK AND COMPLIANCE MANAGEMENT 59
7.5.1 RISING REGULATORY AND OPERATIONAL STANDARDS DRIVING THE GROWTH OF MANAGED RISK AND COMPLIANCE MANAGEMENT SERVICES 59
7.6 MANAGED VULNERABILITY MANAGEMENT 60
7.6.1 INCREASING SECURITY THREATS DRIVING THE GROWTH OF MANAGED VULNERABILITY MANAGEMENT SERVICES 60
7.7 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT 61
7.7.1 NEED TO REDUCE SYSTEM DOWNTIME FUELING THE GROWTH OF MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT SERVICES 61
7.8 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS 62
7.8.1 NEED OF ROBUST NETWORK SECURITY DRIVING THE GROWTH OF MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS SERVICES 62
7.9 MANAGED UNIFIED THREAT MANAGEMENT 63
7.9.1 GROWING NEED OF END-TO-END SECURITY SOLUTIONS DRIVING THE GROWTH OF MANAGED UNIFIED THREAT MANAGEMENT SERVICES 63
7.10 MANAGED ENCRYPTION 64
7.10.1 HIGH-LEVEL ENCRYPTION TO PROTECT CRUCIAL BUSINESS INFORMATION DRIVING THE GROWTH OF MANAGED ENCRYPTION SERVICES 64
7.11 OTHERS 64

8 MANAGED SERVICES MARKET, BY MANAGED NETWORK SERVICE 66
8.1 INTRODUCTION 67
8.2 MANAGED NETWORK INFRASTRUCTURE PROVISIONING 68
8.2.1 GROWING FOCUS ON OPTIMIZING NETWORK INFRASTRUCTURE DRIVING THE GROWTH OF MANAGED NETWORK INFRASTRUCTURE PROVISIONING SERVICES 68
8.3 MANAGED VIRTUAL PRIVATE NETWORK 69
8.3.1 NEED OF COST-EFFECTIVE NETWORKING SOLUTIONS WHICH CAN OFFER SEAMLESS CONNECTIVITY IS DRIVING THE GROWTH OF MANAGED VIRTUAL PRIVATE NETWORK SERVICES 69
8.4 NETWORK MONITORING 70
8.4.1 INCREASING FOCUS OF ORGANIZATIONS TO PROACTIVELY MONITOR NETWORK THREATS IS DRIVING THE GROWTH OF NETWORK MONITORING SERVICES 70
8.5 OTHERS 71

9 MANAGED SERVICES MARKET, BY MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICE 72
9.1 INTRODUCTION 73
9.2 MANAGED PRINT SERVICES 74
9.2.1 GROWING FOCUS OF ORGANIZATIONS TO REDUCE PRINTING EXPENSES AND PAPER USAGE ARE DRIVING THE GROWTH OF MANAGED PRINT SERVICES 74
9.3 MANAGED DISASTER RECOVERY 75
9.3.1 GROWING FOCUS OF ORGANIZATIONS TO REDUCE RISK OF DATA LOSS IS FUELING THE GROWTH OF MANAGED DISASTER RECOVERY SERVICES 75
9.4 SERVER MANAGEMENT 76
9.4.1 NEED OF ORGANIZATIONS TO MAINTAIN SERVERS UPTIME IS DRIVING THE GROWTH OF SERVER MANAGEMENT SERVICES 76
9.5 STORAGE AND BACKUP 77
9.5.1 CRITICAL NEED OF ORGANIZATIONS TO SECURELY BACKUP DATA IS DRIVING THE GROWTH OF STORAGE AND BACKUP SERVICES 77
9.6 TECHNICAL SUPPORT AND MAINTENANCE 78
9.6.1 MAXIMIZING STAFF PRODUCTIVITY BY OFFERING 24X7 SUPPORT IS DRIVING THE GROWTH OF TECHNICAL SUPPORT AND MAINTENANCE SERVICES 78
9.7 OTHERS 79

10 MANAGED SERVICES MARKET, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE 80
10.1 INTRODUCTION 81
10.2 MANAGED VOICE OVER INTERNET PROTOCOL 82
10.2.1 NEED OF HIGH-QUALITY VOICE SERVICES IS DRIVING THE GROWTH OF MANAGED VOICE OVER INTERNET PROTOCOL SERVICES 82
10.3 MANAGED EMAIL SERVICES 83
10.3.1 NEED OF ORGANIZATIONS TO ENHANCE THE EFFECTIVENESS OF BUSINESS COMMUNICATION IS DRIVING THE GROWTH OF MANAGED EMAIL SERVICES 83
10.4 MANAGED UNIFIED COMMUNICATION 84
10.4.1 NEED OF ALL-IN-ONE COMMUNICATION PLATFORM IS DRIVING THE GROWTH OF MANAGED UNIFIED COMMUNICATION SERVICES 84

11 MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICE 85
11.1 INTRODUCTION 86
11.2 DEVICE MANAGEMENT 88
11.2.1 RISING ADOPTION OF BRING YOUR OWN DEVICE INITIATIVES AMONG ENTERPRISES IS DRIVING THE GROWTH OF TECHNICAL SUPPORT AND MAINTENANCE SERVICES 88
11.3 APPLICATION MANAGEMENT 89
11.3.1 GROWING NEED OF ORGANIZATIONS TO CONTROL ACCESSIBILITY OF BUSINESS APPLICATION IS DRIVING THE GROWTH OF APPLICATION MANAGEMENT SERVICES 89

12 MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE 90
12.1 INTRODUCTION 91
12.2 BUSINESS PROCESS MANAGEMENT 92
12.2.1 RISING DEMAND OF ORGANIZATIONS TO IMPROVE BUSINESS PROCESSES BY AUTOMATING WORKFLOWS IS DRIVING THE GROWTH OF BUSINESS PROCESS MANAGEMENT SERVICES 92
12.3 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS 93
12.3.1 GROWING NEED OF ENTERPRISES TO IMPROVE BACK-OFFICE ACTIVITIES IS DRIVING THE GROWTH OF MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS SERVICES 93
-
13 MANAGED SERVICES MARKET, BY VERTICAL 94
13.1 INTRODUCTION 95
13.2 TELECOM AND IT 97
13.2.1 ADVANCEMENTS IN THE NETWORKING INFRASTRUCTURE IS DRIVING THE ADOPTION OF MANAGED SERVICES IN THE TELECOM AND IT VERTICAL 97
13.3 BANKING, FINANCIAL SERVICES, AND INSURANCE 98
13.3.1 CRITICAL NEED TO PROTECT FINANCIAL DATA HAS INCREASED THE DEMAND FOR MANAGED SERVICES IN THE BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL 98
13.4 MEDIA AND ENTERTAINMENT 99
13.4.1 GROWING DEMAND FOR ROBUST AND RELIABLE IT NETWORKS IS DRIVING THE ADOPTION OF MANAGED SERVICES IN THE MEDIA AND ENTERTAINMENT VERTICAL 99
13.5 CONSUMER GOODS AND RETAIL 100
13.5.1 GROWING DEMAND FOR PERSONALIZED SHOPPING EXPERIENCE AMONG THE CUSTOMERS IS DRIVING THE ADOPTION OF MANAGED SERVICES IN THE CONSUMER GOODS AND RETAIL VERTICAL 100
13.6 MANUFACTURING 101
13.6.1 ADOPTION OF IOT, CLOUD COMPUTING, AND ANALYTICS AMONG MANUFACTURERS IS DRIVING THE GROWTH OF THE MANAGED SERVICES MARKET 101
13.7 HEALTHCARE AND LIFE SCIENCES 102
13.7.1 CONTINUOUS TECHNOLOGICAL ADVANCEMENTS IN THE HEALTHCARE AND LIFE SCIENCES VERTICAL IS DRIVING THE DEMAND FOR MANAGED SERVICES 102
13.8 EDUCATION 103
13.8.1 INCREASING COMPLEXITIES OF IT AND NETWORK INFRASTRUCTURE IS DRIVING THE DEMAND FOR MANAGED SERVICES IN THE EDUCATION VERTICAL 103
13.9 ENERGY AND UTILITIES 104
13.9.1 INCREASING ADOPTION OF SMART METERS AND GRIDS HAS LED TO THE GROWTH OF MANAGED SERVICES IN THE ENERGY AND UTILITIES VERTICAL 104
13.10 GOVERNMENT AND PUBLIC 105
13.10.1 INCREASING DIGITALIZATION AMONG GOVERNMENT AND PUBLIC INSTITUTIONS IS DRIVING THE DEMAND FOR MANAGED SERVICES 105
13.11 OTHERS 106

14 MANAGED SERVICES MARKET, BY ORGANIZATION SIZE 107
14.1 INTRODUCTION 108
14.2 LARGE ENTERPRISES 109
14.2.1 GROWING NEED TO MANAGE COMPLEX IT AND NETWORK INFRASTRUCTURES IS LIKELY TO DRIVE THE ADOPTION OF MANAGED SERVICES AMONG LARGE ENTERPRISES 109
14.3 SMALL AND MEDIUM-SIZED ENTERPRISES 110
14.3.1 NEED FOR COST-EFFECTIVE CLOUD-BASED MANAGED SERVICES IS DRIVING THE GROWTH OF THE MANAGED SERVICES MARKET AMONG SMALL AND MEDIUM-SIZED ENTERPRISES 110

15 MANAGED SERVICES MARKET, BY DEPLOYMENT TYPE 111
15.1 INTRODUCTION 112
15.2 ON-PREMISES 113
15.2.1 SECURITY CONCERN AMONG ENTERPRISES IS THE MAIN REASON THAT DRIVES THE ADOPTION OF ON-PREMISES-BASED MANAGED SERVICES 113
15.3 CLOUD 114
15.3.1 HASSLE-FREE SERVICE IMPLEMENTATION AND COST-EFFECTIVENESS ARE THE MAJOR BENEFITS OF ADOPTING CLOUD-BASED MANAGED SERVICES 114

16 MANAGED SERVICES MARKET, BY REGION 115
16.1 INTRODUCTION 116
16.2 NORTH AMERICA 118
16.2.1 UNITED STATES 119
16.2.1.1 Aggressive technological adoption among enterprises for end-to-end management of IT infrastructure is expected to add to the revenue bucket of the managed services market in the US 119
16.2.2 CANADA 120
16.2.2.1 Increased adoption of managed services among SMEs which constitute a major share in the region is likely to drive the growth of managed services market in Canada 120
16.3 EUROPE 126
16.3.1 UNITED KINGDOM 126
16.3.1.1 Stringent data regulations and focus on improvement of business processes are driving the growth of managed services in the UK 126
16.3.2 GERMANY 126
16.3.2.1 Growing demand among the enterprises for cost-effective and efficient IT infrastructure is driving the demand for managed services in Germany 126
16.3.3 FRANCE 126
16.3.3.1 Increasing adoption of robust IT infrastructure among French enterprises is driving the demand for managed services in France 126
16.3.4 REST OF EUROPE 127
16.4 ASIA PACIFIC 132
16.4.1 AUSTRALIA AND NEW ZEALAND 133
16.4.1.1 Technological development and inclination toward improved productivity are expected to drive the demand for managed services in ANZ 133
16.4.2 JAPAN 134
16.4.2.1 Lack of in-house IT security expertise among the Japanese enterprises is driving the demand for managed services in Japan 134
16.4.3 CHINA 134
16.4.3.1 Increasing need of managed mobility solutions among the enterprises is driving the demand for managed services in China 134
16.4.4 REST OF ASIA PACIFIC 134
16.5 MIDDLE EAST AND AFRICA 140
16.5.1 KINGDOM OF SAUDI ARABIA 140
16.5.1.1 Growing adoption of advanced IT infrastructures among the enterprises in the region is driving the growth of managed services in KSA 140
16.5.2 SOUTH AFRICA 140
16.5.2.1 Higher adoption of data center and cloud services in the region is one of the major factors for the growing demand of managed services in South Africa 140
16.5.3 UNITED ARAB EMIRATES 140
16.5.3.1 Increasing adoption of technologies such as IoT, AI, and cloud computing is driving the growth of managed services in UAE 140
16.5.4 REST OF MIDDLE EAST AND AFRICA 141
16.6 LATIN AMERICA 146
16.6.1 BRAZIL 146
16.6.1.1 Growing presence of multinational organizations in the country is driving the demand for managed services in Brazil 146
16.6.2 MEXICO 147
16.6.2.1 Increasing cloud adoption and digitalization among the enterprises is driving the growth of managed services in Mexico 147
16.6.3 REST OF LATIN AMERICA 147

17 COMPETITIVE LANDSCAPE 153
17.1 OVERVIEW 153
17.2 COMPETITIVE SCENARIO 155
17.2.1 PRODUCT/SERVICE/SOLUTION LAUNCHES AND ENHANCEMENTS 156
17.2.2 BUSINESS EXPANSIONS 159
17.2.3 ACQUISITIONS 160
17.2.4 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 164

18 COMPANY PROFILES 169
18.1 INTRODUCTION 169
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
18.2 IBM 170
18.3 FUJITSU 173
18.4 CISCO 176
18.5 ACCENTURE 179
18.6 ATOS SE 183
18.7 DXC TECHNOLOGY 186
18.8 AT&T 188
18.9 ERICSSON 190
18.10 COGNIZANT 193
18.11 HCL 195
18.12 INFOSYS 197
18.13 HUAWEI 199
18.14 TCS 201
18.15 TECH MAHINDRA 203
18.16 CAPGEMINI 205
18.17 DIMENSION DATA 207
18.18 WIPRO 209
18.19 UNISYS 211
18.20 GTT COMMUNICATIONS 213
18.21 NOKIA NETWORKS 216
18.22 NETMAGIC 218
18.23 RACKSPACE 220
18.24 DATAPRISE 223
18.25 HAPPIEST MINDS 224
18.26 CYCOPS 226
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

19 APPENDIX 227
19.1 DISCUSSION GUIDE 227
19.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 231
19.3 AVAILABLE CUSTOMIZATIONS 233
19.4 RELATED REPORTS 233
19.5 AUTHOR DETAILS 234

 

LIST OF TABLES

TABLE 1 MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016-2023 (USD BILLION) 52
TABLE 2 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET SIZE, BY TYPE, 2016-2023 (USD BILLION) 55
TABLE 3 MANAGED SECURITY SERVICES: MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 55
TABLE 4 MANAGED IDENTITY AND ACCESS MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 56
TABLE 5 MANAGED ANTIVIRUS/ANTIMALWARE: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 57
TABLE 6 MANAGED FIREWALL: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 58
TABLE 7 MANAGED RISK AND COMPLIANCE MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 59
TABLE 8 MANAGED VULNERABILITY MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 60
TABLE 9 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 61
TABLE 10 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 62
TABLE 11 UNIFIED THREAT MANAGEMENT: MANAGED SECURITY SERVICES MARKET SIZE,
BY REGION, 2016-2023 (USD BILLION) 63
TABLE 12 MANAGED ENCRYPTION: MANAGED SECURITY SERVICES MARKET SIZE,
BY REGION, 2016-2023 (USD BILLION) 64
TABLE 13 OTHERS: MANAGED SECURITY SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 65
TABLE 14 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET SIZE,
BY TYPE, 2016-2023 (USD BILLION) 67
TABLE 15 MANAGED NETWORK SERVICES: MANAGED SERVICES MARKET SIZE,
BY REGION, 2016-2023 (USD BILLION) 68
TABLE 16 MANAGED NETWORK INFRASTRUCTURE PROVISIONING: MANAGED NETWORK SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 69
TABLE 17 MANAGED VIRTUAL PRIVATE NETWORK: MANAGED NETWORK SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 70
TABLE 18 NETWORK MONITORING: MANAGED NETWORK SERVICES MARKET SIZE,
BY REGION, 2016-2023 (USD BILLION) 70
TABLE 19 OTHERS: MANAGED NETWORK SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 71
TABLE 20 MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES: MANAGED SERVICES MARKET SIZE, BY TYPE, 2016-2023 (USD BILLION) 73
TABLE 21 MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES: MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 74
TABLE 22 MANAGED PRINT SERVICES: MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 75
TABLE 23 MANAGED DISASTER RECOVERY: MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 76
TABLE 24 SERVER MANAGEMENT: MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 76
TABLE 25 STORAGE AND BACKUP: MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 77
TABLE 26 TECHNICAL SUPPORT AND MAINTENANCE: MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 78
TABLE 27 OTHERS: MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 79
TABLE 28 MANAGED COMMUNICATION AND COLLABORATION SERVICES: MANAGED SERVICES MARKET SIZE, BY TYPE, 2016-2023 (USD BILLION) 81
TABLE 29 MANAGED COMMUNICATION AND COLLABORATION SERVICES: MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 82
TABLE 30 MANAGED VOICE OVER INTERNET PROTOCOL: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 82
TABLE 31 MANAGED EMAIL SERVICES: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 83
TABLE 32 MANAGED UNIFIED COMMUNICATION: MANAGED COMMUNICATION AND COLLABORATION SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 84
TABLE 33 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET SIZE, BY TYPE, 2016-2023 (USD BILLION) 86
TABLE 34 MANAGED MOBILITY SERVICES: MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 87
TABLE 35 DEVICE MANAGEMENT: MANAGED MOBILITY SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 88
TABLE 36 APPLICATION MANAGEMENT: MANAGED MOBILITY SERVICES MARKET SIZE,
BY REGION, 2016-2023 (USD BILLION) 89
TABLE 37 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET SIZE, BY TYPE, 2016-2023 (USD BILLION) 91
TABLE 38 MANAGED INFORMATION SERVICES: MANAGED SERVICES MARKET SIZE,
BY REGION, 2016-2023 (USD BILLION) 92
TABLE 39 BUSINESS PROCESS MANAGEMENT: MANAGED INFORMATION SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 92
TABLE 40 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS: MANAGED INFORMATION SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 93
TABLE 41 MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016-2023 (USD BILLION) 96
TABLE 42 TELECOM AND IT: MANAGED SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 97
TABLE 43 BANKING, FINANCIAL SERVICES, AND INSURANCE: MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 98
TABLE 44 MEDIA AND ENTERTAINMENT: MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 99
TABLE 45 CONSUMER GOODS AND RETAIL: MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 100
TABLE 46 MANUFACTURING: MANAGED SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 101
TABLE 47 HEALTHCARE AND LIFE SCIENCES: MANAGED SERVICES MARKET SIZE,
BY REGION, 2016-2023 (USD BILLION) 102
TABLE 48 EDUCATION: MANAGED SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 103
TABLE 49 ENERGY AND UTILITIES: MANAGED SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 104
TABLE 50 GOVERNMENT AND PUBLIC: MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 105
TABLE 51 OTHERS: MANAGED SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 106
TABLE 52 MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE,
2016-2023 (USD BILLION) 108
TABLE 53 LARGE ENTERPRISES: MANAGED SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 109
TABLE 54 SMALL AND MEDIUM-SIZED ENTERPRISES: MANAGED SERVICES MARKET SIZE,
BY REGION, 2016-2023 (USD BILLION) 110
TABLE 55 MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE,
2016-2023 (USD BILLION) 112
TABLE 56 ON-PREMISES: MANAGED SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 113
TABLE 57 CLOUD: MANAGED SERVICES MARKET SIZE, BY REGION,
2016-2023 (USD BILLION) 114
TABLE 58 MANAGED SERVICES MARKET SIZE, BY REGION, 2016-2023 (USD BILLION) 117
TABLE 59 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY COUNTRY,
2016-2023 (USD BILLION) 120
TABLE 60 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE,
2016-2023 (USD BILLION) 120
TABLE 61 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE TYPE, 2016-2023 (USD BILLION) 121
TABLE 62 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE TYPE, 2016-2023 (USD BILLION) 122
TABLE 63 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICE TYPE, 2016-2023 (USD BILLION) 122
TABLE 64 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE TYPE,
2016-2023 (USD BILLION) 123
TABLE 65 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE TYPE, 2016-2023 (USD BILLION) 123
TABLE 66 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICE TYPE, 2016-2023 (USD BILLION) 124
TABLE 67 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY VERTICAL,
2016-2023 (USD BILLION) 124
TABLE 68 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD BILLION) 125
TABLE 69 NORTH AMERICA: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD BILLION) 125
TABLE 70 EUROPE: MANAGED SERVICES MARKET SIZE, BY COUNTRY,
2016-2023 (USD BILLION) 127
TABLE 71 EUROPE: MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE,
2016-2023 (USD BILLION) 127
TABLE 72 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE TYPE, 2016-2023 (USD BILLION) 128
TABLE 73 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE TYPE, 2016-2023 (USD BILLION) 128
TABLE 74 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICE TYPE, 2016-2023 (USD BILLION) 129
TABLE 75 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE TYPE, 2016-2023 (USD BILLION) 129
TABLE 76 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE TYPE, 2016-2023 (USD BILLION) 130
TABLE 77 EUROPE: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICE TYPE, 2016-2023 (USD BILLION) 130
TABLE 78 EUROPE: MANAGED SERVICES MARKET SIZE, BY VERTICAL,
2016-2023 (USD BILLION) 131
TABLE 79 EUROPE: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE,
2016-2023 (USD BILLION) 131
TABLE 80 EUROPE: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE,
2016-2023 (USD BILLION) 132
TABLE 81 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY COUNTRY,
2016-2023 (USD BILLION) 134
TABLE 82 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE,
2016-2023 (USD BILLION) 134
TABLE 83 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE TYPE, 2016-2023 (USD BILLION) 135
TABLE 84 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE TYPE, 2016-2023 (USD BILLION) 136
TABLE 85 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICE TYPE, 2016-2023 (USD BILLION) 136
TABLE 86 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE TYPE, 2016-2023 (USD BILLION) 137
TABLE 87 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE TYPE, 2016-2023 (USD BILLION) 137
TABLE 88 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICE TYPE, 2016-2023 (USD BILLION) 138
TABLE 89 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY VERTICAL,
2016-2023 (USD BILLION) 138
TABLE 90 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE,
2016-2023 (USD BILLION) 139
TABLE 91 ASIA PACIFIC: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE,
2016-2023 (USD BILLION) 139
TABLE 92 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2016-2023 (USD BILLION) 141
TABLE 93 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016-2023 (USD BILLION) 141
TABLE 94 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE TYPE, 2016-2023 (USD BILLION) 142
TABLE 95 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE TYPE, 2016-2023 (USD BILLION) 142
TABLE 96 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICE TYPE, 2016-2023 (USD BILLION) 143
TABLE 97 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE TYPE, 2016-2023 (USD BILLION) 143
TABLE 98 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE TYPE, 2016-2023 (USD BILLION) 144
TABLE 99 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICE TYPE, 2016-2023 (USD BILLION) 144
TABLE 100 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016-2023 (USD BILLION) 145
TABLE 101 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD BILLION) 145
TABLE 102 MIDDLE EAST AND AFRICA: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD BILLION) 146
TABLE 103 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY COUNTRY,
2016-2023 (USD BILLION) 147
TABLE 104 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE,
2016-2023 (USD BILLION) 147
TABLE 105 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE TYPE, 2016-2023 (USD BILLION) 148
TABLE 106 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE TYPE, 2016-2023 (USD BILLION) 148
TABLE 107 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICE TYPE, 2016-2023 (USD BILLION) 149
TABLE 108 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE TYPE,
2016-2023 (USD BILLION) 149
TABLE 109 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE TYPE, 2016-2023 (USD BILLION) 150
TABLE 110 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY MANAGED INFORMATION SERVICE TYPE, 2016-2023 (USD BILLION) 150
TABLE 111 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY VERTICAL,
2016-2023 (USD BILLION) 151
TABLE 112 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD BILLION) 151
TABLE 113 LATIN AMERICA: MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2016-2023 (USD BILLION) 152
TABLE 114 PRODUCT/SERVICE/SOLUTION LAUNCHES AND ENHANCEMENTS, 2015-2018 156
TABLE 115 BUSINESS EXPANSIONS, 2015-2018 159
TABLE 116 ACQUISITIONS, 2016-2018 160
TABLE 117 PARTNERSHIPS, AGREEMENTS, COLLABORATIONS, 2015-2018 164

 

LIST OF FIGURES

FIGURE 1 MANAGED SERVICES MARKET: MARKET SEGMENTATION 24
FIGURE 2 REGIONAL SCOPE 25
FIGURE 3 MANAGED SERVICES MARKET: RESEARCH DESIGN 28
FIGURE 4 MARKET BREAKDOWN AND DATA TRIANGULATION 31
FIGURE 5 MANAGED SERVICES MARKET: BOTTOM-UP APPROACH 32
FIGURE 6 MANAGED SERVICES MARKET: TOP-DOWN APPROACH 33
FIGURE 7 ON-PREMISES DEPLOYMENT TYPE HELD THE HIGHEST MARKET SHARE IN THE MANAGED SERVICES MARKET IN 2018 36
FIGURE 8 MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES DOMINATED THE MARKET IN 2018 36
FIGURE 9 NORTH AMERICA ACCOUNTED FOR THE HIGHEST SHARE OF THE MANAGED SERVICES MARKET IN 2018 37
FIGURE 10 NEED FOR SPECIALIZED MANAGED SERVICE PROVIDERS TO MANAGE COMPLEX IT INFRASTRUCTURE IS EXPECTED TO DRIVE THE GROWTH OF THE MANAGED SERVICES MARKET 38
FIGURE 11 MANAGED IT INFRASTRUCTURE AND DATA CENTER SERVICES, AND UNITED STATES ACCOUNTED FOR THE HIGHEST SHARES IN THE NORTH AMERICA MANAGED SERVICES MARKET IN 2018 39
FIGURE 12 ANZ IS EXPECTED TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD 40
FIGURE 13 MANAGED SERVICES MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 42
FIGURE 14 MANAGED MOBILITY SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 51
FIGURE 15 MANAGED ENCRYPTION SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 54
FIGURE 16 MANAGED NETWORK INFRASTRUCTURE PROVISIONING SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 67
FIGURE 17 SERVER MANAGEMENT SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 73
FIGURE 18 MANAGED VOICE OVER INTERNET PROTOCOL SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 81
FIGURE 19 APPLICATION MANAGEMENT SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 86
FIGURE 20 BUSINESS PROCESS MANAGEMENT SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 91
FIGURE 21 HEALTHCARE AND LIFE SCIENCES VERTICAL IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 95
FIGURE 22 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 108
FIGURE 23 CLOUD DEPLOYMENT TYPE IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 112
FIGURE 24 ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 116
FIGURE 25 NORTH AMERICA IS ESTIMATED TO ACCOUNT FOR THE HIGHEST MARKET SHARE IN THE MANAGED SERVICES MARKET 117
FIGURE 26 NORTH AMERICA: MARKET SNAPSHOT 119
FIGURE 27 ASIA PACIFIC: MARKET SNAPSHOT 133
FIGURE 28 KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE MANAGED SERVICES MARKET, 2015-2018 154
FIGURE 29 MARKET EVALUATION FRAMEWORK 155
FIGURE 30 GEOGRAPHIC REVENUE MIX OF THE TOP MARKET PLAYERS 169
FIGURE 31 IBM: COMPANY SNAPSHOT 170
FIGURE 32 IBM: SWOT ANALYSIS 172
FIGURE 33 FUJITSU: COMPANY SNAPSHOT 173
FIGURE 34 FUJITSU: SWOT ANALYSIS 175
FIGURE 35 CISCO: COMPANY SNAPSHOT 176
FIGURE 36 CISCO: SWOT ANALYSIS 178
FIGURE 37 ACCENTURE: COMPANY SNAPSHOT 179
FIGURE 38 ACCENTURE: SWOT ANALYSIS 181
FIGURE 39 ATOS SE: COMPANY SNAPSHOT 183
FIGURE 40 ATOS SE: SWOT ANALYSIS 185
FIGURE 41 AT&T: COMPANY SNAPSHOT 188
FIGURE 42 ERICSSON: COMPANY SNAPSHOT 190
FIGURE 43 COGNIZANT: COMPANY SNAPSHOT 193
FIGURE 44 HCL: COMPANY SNAPSHOT 195
FIGURE 45 INFOSYS: COMPANY SNAPSHOT 197
FIGURE 46 HUAWEI: COMPANY SNAPSHOT 199
FIGURE 47 TCS: COMPANY SNAPSHOT 201
FIGURE 48 TECH MAHINDRA: COMPANY SNAPSHOT 203
FIGURE 49 CAPGEMINI: COMPANY SNAPSHOT 205
FIGURE 50 WIPRO: COMPANY SNAPSHOT 209
FIGURE 51 UNISYS: COMPANY SNAPSHOT 211
FIGURE 52 GTT COMMUNICATIONS: COMPANY SNAPSHOT 213

 

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プレスリリース

[プレスリリース原文]

Managed Services Market worth $282.0 billion by 2023

October 31, 2018

The report "Managed Services Market by Service Type (Managed Security Services, Managed Network Services, Managed IT Infrastructure and Data Center Services), Vertical, Organization Size, Deployment Type, and Region - Global Forecast to 2023", The managed services market is expected to grow from USD 180.5 billion in 2018 to USD 282.0 billion by 2023, at a CAGR of 9.3% during the forecast period. The major factors driving the managed services market include the increasing dependence of organizations on IT assets to boost their business productivity and the need for specialized managed service providers who can offer cloud-based managed services.

The on-premises deployment type is expected to hold a larger market size in the global managed services market during the forecast period

Enterprises across the globe rely heavily on their IT infrastructure to perform their business operations. These business operations carry massive crucial information, and any security compromise on this information will lead to heavy losses. Many organizations from different industry verticals fear to outsource the control of their data and IT infrastructure. Hence, they take the help of manage services providers to deploy core managed services, such as firewalls, IPS/IDS, and SIEM on their premises and become well-prepared to defend themselves from security breaches and various business risks.

The managed mobility service segment is expected to grow at the fastest CAGR during the forecast period.

The rising adoption of the Bring Your Own Device (BYOD) trend to boost employees’ performance and business productivity is expected to drive the growth of the managed mobility service segment. Organizations are in strong need of device and application management services to safeguard their crucial business data and manage their users and devices. The managed service providers help organizations manage their IT assets remotely through a centralized dashboard by ensuring safety of their business.

North America is estimated to have the largest market size during the forecast period

North America is estimated to account for the largest share of the market in 2018. The region comprises developed countries, such as the US and Canada, and is considered the most advanced region in terms of adopting new and emerging technologies. Moreover, the North American region exhibits a wide presence of key industry players offering managed services and its financial position enables it to invest majorly in the leading tools and technologies for effective business operations.

Major vendors offering managed services across the globe include IBM (US), Fujitsu (Japan), Cisco (US), Accenture (Ireland), Atos (France), DXC (US), AT&T (US), Ericsson (Sweden), Cognizant (US), HCL (India), Infosys (India), Huawei (China), (India), Tech Mahindra (India), Capgemini (France), Dimension Data (South Africa), Wipro (India), Unisys (US), GTT Communications (US), Nokia Networks (Finland), Netmagic (India), Rackspace (US), Dataprise (US), Happiest Minds (India), and Cycops (India).

 

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