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医療用チャットボット市場:ソフトウェア・サービス毎、クラウド・オンプレミス毎、用途毎(症状チェック、医療補助、予約)、エンドユーザ毎(患者、医療プロバイダ、保険会社) - 2023年までの世界市場予測

Healthcare Chatbots Market by Component (Software, Service), Deployment Model (Cloud, On-Premise), Application (Symptom Check, Medical Assistance, Appointment Booking), End User (Patient, Healthcare Providers, Insurance Companies) - Global Forecast to 2023

 

出版社 出版年月電子版価格 ページ数図表数
MarketsandMarkets
マーケッツアンドマーケッツ
2018年8月US$5,650
シングルユーザライセンス
123 110

サマリー

幅広い市場に関する調査レポートを出版しているマーケッツアンドマーケッツ(MarketsandMarkets)の医療用チャットボット市場に関する調査レポートです。

“Global healthcare chatbots market is projected to grow at 20.8% during the forecast period.”

The healthcare chatbots market is expected to reach USD 314.3 million by 2023 from USD 122.0 million by 2018, at a CAGR of 20.8% from 2018 to 2023. The rising Internet connectivity and adoption of smart devices and the need for virtual assistance are factors driving the market. However, concerns regarding data privacy, lack of expertise for chatbot development, and lack of awareness pose a significant challenge to the market growth.  

“By application, the appointment scheduling & medical guidance segment is expected to grow at a higher CAGR during the forecast period.”

By application, the healthcare chatbots market is segmented into symptom checking & medication assistance and appointment scheduling & medical guidance. The symptom checking & medication assistance segment is expected to lead the market in 2018. The appointment scheduling & medical guidance segment is expected to grow at a higher CAGR during the forecast period as compared to the symptom checking & medication assistance segment, mainly due to the growing usage of healthcare chatbots by hospitals and clinics.

“North America to witness high growth during the forecast period.”

In 2018, Europe is estimated to account for the largest share of the market, followed by North America. However, North America is expected to register the highest CAGR during the forecast period. The high growth in North America can be attributed to the growing number of therapy chatbots, rising adoption of smart devices, and growth in venture capital investments to develop advanced chatbots.  

The primary interviews conducted for this report can be categorized as follows:

- By Company Type: Tier 1 - 28%; Tier 2 - 12%; Tier 3 - 60%.
- By Designation: C-level- 23%; D-level- 25%; others--52%.
- By Region: North America-59%; Europe-14%; Asia -22%; RoW-5%.

List of companies profiled in the report

- Your.MD (UK)
- HealthTap, Inc. (US)
- Sensely, Inc. (US)
- Buoy Health, Inc. (US)
- Infermedica (Poland)
- Babylon Healthcare Service Limited (UK)
- Baidu, Inc. (China)
- Ada Digital Health Ltd. (Germany)
- PACT Care BV (Netherlands)
- Woebot Labs, Inc. (US)
- GYANT.Com, Inc. (US)

Research Coverage:

The report provides an overview of the healthcare chatbots market. It aims at estimating the market size and growth potential of this market across different segments such as component, deployment model, application, end user, and region. Furthermore, the report also includes an in-depth competitive analysis of the key players in the market along with their company profiles, recent developments, and key market strategies.

Key Benefits of Buying the Report:

The report will help the market leaders/new entrants in the healthcare chatbots market with closest approximations of revenues for the overall market and its subsegments. This report will help stakeholders understand the competitive landscape better and gain insights to position their businesses and help companies adopt suitable go-to-market strategies. The report also will help stakeholders understand the pulse of the market and provide them with information regarding key market drivers and opportunities.



目次

1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 MARKET SCOPE 14
1.3.1 MARKETS COVERED 14
1.3.2 YEARS CONSIDERED FOR THE STUDY 15
1.4 CURRENCY 15
1.5 LIMITATIONS 15
1.6 STAKEHOLDERS 16

2 RESEARCH METHODOLOGY 17
2.1 SECONDARY DATA 18
2.1.1 KEY DATA FROM SECONDARY SOURCES 18
2.2 PRIMARY DATA 19
2.2.1 KEY DATA FROM PRIMARY SOURCES 19
2.2.2 KEY INDUSTRY INSIGHTS 20
2.3 MARKET SIZE ESTIMATION 21
2.4 MARKET BREAKDOWN AND DATA TRIANGULATION 23
2.5 ASSUMPTIONS FOR THE STUDY 24

3 EXECUTIVE SUMMARY 25

4 PREMIUM INSIGHTS 29
4.1 HEALTHCARE CHATBOTS: MARKET OVERVIEW 29
4.2 HEALTHCARE CHATBOTS MARKET, BY COMPONENT,  2018 VS. 2023 30
4.3 HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,  2018 VS. 2023 31
4.4 GEOGRAPHIC ANALYSIS: EUROPEAN HEALTHCARE CHATBOTS MARKET, BY END USER AND REGION (2018) 32
4.5 GEOGRAPHIC SNAPSHOT: HEALTHCARE CHATBOTS MARKET (2018-2023) 33

5 MARKET OVERVIEW 34
5.1 INTRODUCTION 34
5.2 MARKET DYNAMICS 34
5.2.1 DRIVERS 35
5.2.1.1 Rising Internet connectivity and smart device adoption 35
5.2.1.2 Company initiatives to boost the use of healthcare chatbots 35
5.2.1.3 Need for virtual health assistance 35
5.2.2 OPPORTUNITIES 36
5.2.2.1 Social media platform-oriented chatbots 36
5.2.2.2 Cloud-based models 36
5.2.3 CHALLENGES 37
5.2.3.1 Concerns regarding data privacy 37
5.2.3.2 Lack of expertise for chatbot development 37
5.2.3.3 Lack of awareness and misconceptions 37

6 HEALTHCARE CHATBOTS MARKET, BY COMPONENT 38
6.1 INTRODUCTION 39
6.2 SOFTWARE 40
6.3 SERVICES 41

7 HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL 43
7.1 INTRODUCTION 44
7.2 ON-PREMISE MODEL 45
7.3 CLOUD-BASED MODEL 47

8 HEALTHCARE CHATBOTS MARKET, BY APPLICATION 49
8.1 INTRODUCTION 50
8.2 SYMPTOM CHECKING & MEDICATION ASSISTANCE 51
8.3 APPOINTMENT SCHEDULING & MEDICAL GUIDANCE 53

9 HEALTHCARE CHATBOTS MARKET, BY END USER 55
9.1 INTRODUCTION 56
9.2 PATIENTS 57
9.3 HEALTHCARE PROVIDERS 58
9.4 INSURANCE COMPANIES 60
9.5 OTHER END USERS 62

10 HEALTHCARE CHATBOTS MARKET, BY REGION 65
10.1 INTRODUCTION 66
10.2 EUROPE 67
10.2.1 UK 70
10.2.2 GERMANY 72
10.2.3 FRANCE 74
10.2.4 REST OF EUROPE 76
10.3 NORTH AMERICA 78
10.3.1 US 80
10.3.2 CANADA 83
10.4 ASIA 85
10.5 REST OF THE WORLD 88

11 COMPETITIVE LANDSCAPE 92
11.1 OVERVIEW 92
11.2 MARKET RANKING ANALYSIS 93
11.3 COMPETITIVE SCENARIO 94
11.3.1 AGREEMENTS AND PARTNERSHIPS 95
11.3.2 PRODUCT LAUNCHES 96
11.3.3 ACQUISITIONS 96
11.3.4 EXPANSIONS 97
11.3.5 OTHER DEVELOPMENTS (VENTURE CAPITAL INVESTMENTS) 97

12 COMPANY PROFILES 99
(Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View)*
12.1 YOUR.MD 99
12.2 HEALTHTAP, INC. 101
12.3 SENSELY, INC. 103
12.4 BUOY HEALTH, INC. 105
12.5 INFERMEDICA 107
12.6 BABYLON HEALTHCARE SERVICES LIMITED 108
12.7 BAIDU 110
12.8 ADA DIGITAL HEALTH, LTD. 112
12.9 PACT CARE BV 113
12.10 WOEBOT LABS, INC. 114
12.11 GYANT.COM, INC. 115
*Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

13 APPENDIX 116
13.1 DISCUSSION GUIDE 116
13.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 119
13.3 AVAILABLE CUSTOMIZATIONS 121
13.4 RELATED REPORTS 121
13.5 AUTHOR DETAILS 122
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LIST OF TABLES

TABLE 1 HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2016-2023 (USD MILLION) 39
TABLE 2 HEALTHCARE CHATBOT SOFTWARE MARKET, BY REGION,
2016-2023 (USD MILLION) 40
TABLE 3 EUROPE: HEALTHCARE CHATBOT SOFTWARE MARKET, BY COUNTRY,
2016-2023 (USD MILLION) 40
TABLE 4 NORTH AMERICA: HEALTHCARE CHATBOT SOFTWARE MARKET, BY COUNTRY, 2016-2023 (USD MILLION) 41
TABLE 5 HEALTHCARE CHATBOT SERVICES MARKET, BY REGION,
2016-2023 (USD MILLION) 41
TABLE 6 EUROPE: HEALTHCARE CHATBOT SERVICES MARKET, BY COUNTRY,
2016-2023 (USD MILLION) 42
TABLE 7 NORTH AMERICA: HEALTHCARE CHATBOT SERVICES MARKET, BY COUNTRY, 2016-2023 (USD MILLION) 42
TABLE 8 HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 44
TABLE 9 HEALTHCARE CHATBOTS MARKET FOR ON-PREMISE MODEL, BY REGION,
2016-2023 (USD MILLION) 45
TABLE 10 EUROPE: HEALTHCARE CHATBOTS MARKET FOR ON-PREMISE MODEL,
BY COUNTRY, 2016-2023 (USD MILLION) 46
TABLE 11 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET FOR ON-PREMISE MODEL,
BY COUNTRY, 2016-2023 (USD MILLION) 46
TABLE 12 HEALTHCARE CHATBOTS MARKET FOR CLOUD-BASED MODEL, BY REGION,
2016-2023 (USD MILLION) 47
TABLE 13 EUROPE: HEALTHCARE CHATBOTS MARKET FOR CLOUD-BASED MODEL,
BY COUNTRY, 2016-2023 (USD MILLION) 47
TABLE 14 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET FOR CLOUD-BASED MODEL, BY COUNTRY, 2016-2023 (USD MILLION) 48
TABLE 15 HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2016-2023 (USD MILLION) 51
TABLE 16 HEALTHCARE CHATBOTS MARKET FOR SYMPTOM CHECKING & MEDICATION ASSISTANCE, BY REGION, 2016-2023 (USD MILLION) 51
TABLE 17 EUROPE: HEALTHCARE CHATBOTS MARKET FOR SYMPTOM CHECKING & MEDICATION ASSISTANCE, BY COUNTRY, 2016-2023 (USD MILLION) 52
TABLE 18 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET FOR SYMPTOM CHECKING & MEDICATION ASSISTANCE, BY COUNTRY, 2016-2023 (USD MILLION) 52
TABLE 19 HEALTHCARE CHATBOTS MARKET FOR APPOINTMENT SCHEDULING & MEDICAL GUIDANCE, BY REGION, 2016-2023 (USD MILLION) 53
TABLE 20 EUROPE: HEALTHCARE CHATBOTS MARKET FOR APPOINTMENT SCHEDULING & MEDICAL GUIDANCE, BY COUNTRY, 2016-2023 (USD MILLION) 53
TABLE 21 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET FOR APPOINTMENT SCHEDULING & MEDICAL GUIDANCE, BY COUNTRY, 2016-2023 (USD MILLION) 54
TABLE 22 HEALTHCARE CHATBOTS MARKET, BY END USER, 2016-2023 (USD MILLION) 56
TABLE 23 HEALTHCARE CHATBOTS MARKET FOR PATIENTS, BY REGION,
2016-2023 (USD MILLION) 57
TABLE 24 EUROPE: HEALTHCARE CHATBOTS MARKET FOR PATIENTS , BY COUNTRY,
2016-2023 (USD MILLION) 57
TABLE 25 NORTH AMERICA:HEALTHCARE CHATBOTS MARKET FOR PATIENTS,BY COUNTRY, 2016-2023 (USD MILLION) 58
TABLE 26 HEALTHCARE CHATBOTS MARKET FOR HEALTHCARE PROVIDERS, BY REGION, 2016-2023 (USD MILLION) 59
TABLE 27 EUROPE: HEALTHCARE CHATBOTS MARKET FOR HEALTHCARE PROVIDERS,
BY COUNTRY, 2016-2023 (USD MILLION) 59
TABLE 28 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET FOR HEALTHCARE PROVIDERS, BY COUNTRY, 2016-2023 (USD MILLION) 60
TABLE 29 HEALTHCARE CHATBOTS MARKET FOR INSURANCE COMPANIES, BY REGION, 2016-2023 (USD MILLION) 61
TABLE 30 EUROPE: HEALTHCARE CHATBOTS MARKET FOR INSURANCE COMPANIES,
BY COUNTRY, 2016-2023 (USD MILLION) 61
TABLE 31 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET FOR INSURANCE COMPANIES, BY COUNTRY, 2016-2023 (USD MILLION) 62
TABLE 32 HEALTHCARE CHATBOTS MARKET FOR OTHER END USERS, BY REGION,
2016-2023 (USD MILLION) 63
TABLE 33 EUROPE: HEALTHCARE CHATBOTS MARKET FOR OTHER END USERS, BY COUNTRY, 2016-2023 (USD MILLION) 63
TABLE 34 NORTH AMERICA:HEALTHCARE CHATBOTS MARKET FOR OTHER END USERS,
BY COUNTRY, 2016-2023 (USD MILLION) 64
TABLE 35 HEALTHCARE CHATBOTS MARKET, BY REGION, 2016-2023 (USD MILLION) 67
TABLE 36 EUROPE: HEALTHCARE CHATBOTS MARKET, BY COUNTRY,
2016-2023 (USD MILLION) 69
TABLE 37 EUROPE: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 69
TABLE 38 EUROPE: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 69
TABLE 39 EUROPE: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 70
TABLE 40 EUROPE: HEALTHCARE CHATBOTS MARKET, BY END USER,
2016-2023 (USD MILLION) 70
TABLE 41 UK: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 71
TABLE 42 UK: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 71
TABLE 43 UK: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 72
TABLE 44 UK: HEALTHCARE CHATBOTS MARKET, BY END USER, 2016-2023 (USD MILLION) 72
TABLE 45 GERMANY: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 73
TABLE 46 GERMANY: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 73
TABLE 47 GERMANY: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 74
TABLE 48 GERMANY: HEALTHCARE CHATBOTS MARKET, BY END USER,
2016-2023 (USD MILLION) 74
TABLE 49 FRANCE: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 75
TABLE 50 FRANCE: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 75
TABLE 51 FRANCE: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 75
TABLE 52 FRANCE: HEALTHCARE CHATBOTS MARKET, BY END USER,
2016-2023 (USD MILLION) 76
TABLE 53 ROE: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 76
TABLE 54 ROE: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 77
TABLE 55 ROE: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 77
TABLE 56 ROE: HEALTHCARE CHATBOTS MARKET, BY END USER,
2016-2023 (USD MILLION) 77
TABLE 57 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY COUNTRY,
2016-2023 (USD MILLION) 79
TABLE 58 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 79
TABLE 59 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL, 2016-2023 (USD MILLION) 79
TABLE 60 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 80
TABLE 61 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY END USER,
2016-2023 (USD MILLION) 80
TABLE 62 US: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 81
TABLE 63 US: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 82
TABLE 64 US: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 82
TABLE 65 US: HEALTHCARE CHATBOTS MARKET, BY END USER, 2016-2023 (USD MILLION) 82
TABLE 66 CANADA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 83
TABLE 67 CANADA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 83
TABLE 68 CANADA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 84
TABLE 69 CANADA: HEALTHCARE CHATBOTS MARKET, BY END USER,
2016-2023 (USD MILLION) 84
TABLE 70 ASIA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 87
TABLE 71 ASIA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 87
TABLE 72 ASIA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 87
TABLE 73 ASIA: HEALTHCARE CHATBOTS MARKET, BY END USER,
2016-2023 (USD MILLION) 88
TABLE 74 ROW: HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2016-2023 (USD MILLION) 90
TABLE 75 ROW: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2016-2023 (USD MILLION) 90
TABLE 76 ROW: HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2016-2023 (USD MILLION) 90
TABLE 77 ROW: HEALTHCARE CHATBOTS MARKET, BY END USER,
2016-2023 (USD MILLION) 91
TABLE 78 HEALTHCARE CHATBOTS MARKET RANKING (2017), BY KEY PLAYER 93
TABLE 79 AGREEMENTS AND PARTNERSHIPS (2015-2018) 95
TABLE 80 PRODUCT LAUNCHES (2015-2018) 96
TABLE 81 ACQUISITIONS (2015-2018) 96
TABLE 82 EXPANSIONS (2015-2018) 97
TABLE 83 OTHER DEVELOPMENTS (VENTURE CAPITAL INVESTMENTS) (2015-2018) 97

 
LIST OF FIGURES

FIGURE 1 RESEARCH DESIGN 17
FIGURE 2 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 20
FIGURE 3 MARKET SIZE ESTIMATION: BOTTOM-UP APPROACH 21
FIGURE 4 MARKET SIZE ESTIMATION: TOP-DOWN APPROACH 22
FIGURE 5 HEALTHCARE CHATBOTS MARKET, BY COMPONENT,
2018 VS. 2023 (USD MILLION) 25
FIGURE 6 HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT MODEL,
2018 VS. 2023 (USD MILLION) 26
FIGURE 7 HEALTHCARE CHATBOTS MARKET, BY APPLICATION,
2018 VS. 2023 (USD MILLION) 26
FIGURE 8 HEALTHCARE CHATBOTS MARKET, BY END USER, 2018 VS. 2023 (USD MILLION) 27
FIGURE 9 NORTH AMERICA TO WITNESS HIGHEST GROWTH RATE DURING
THE FORECAST PERIOD 28
FIGURE 10 RISING INTERNET CONNECTIVITY AND SMART DEVICE ADOPTION IS DRIVING THE GROWTH OF THE MARKET 29
FIGURE 11 SERVICES SEGMENT TO WITNESS THE HIGHEST GROWTH DURING
THE FORECAST PERIOD 30
FIGURE 12 CLOUD-BASED MODELS TO WITNESS THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD 31
FIGURE 13 PATIENTS TO BE THE LARGEST END-USER SEGMENT OF THE EUROPEAN HEALTHCARE CHATBOTS IN 2018 32
FIGURE 14 NORTH AMERICA TO WITNESS THE HIGHEST GROWTH DURING
THE FORECAST PERIOD 33
FIGURE 15 HEALTHCARE CHATBOTS MARKET: DRIVERS, OPPORTUNITIES, AND CHALLENGES 34
FIGURE 16 SOFTWARE SEGMENT TO DOMINATE THE HEALTHCARE CHATBOTS
 MARKET IN 2018 39
FIGURE 17 CLOUD-BASED MODELS TO OFFER SIGNIFICANT GROWTH OPPORTUNITIES FOR MARKET PLAYERS DURING THE FORECAST PERIOD 44
FIGURE 18 SYMPTOM CHECKING & MEDICATION ASSISTANCE APPLICATIONS TO DOMINATE THE HEALTHCARE CHATBOTS MARKET DURING THE FORECAST PERIOD 50
FIGURE 19 HEALTHCARE PROVIDERS TO WITNESS HIGHEST GROWTH DURING
THE FORECAST PERIOD 56
FIGURE 20 EUROPE IS ESTIMATED TO BE THE LARGEST MARKET FOR HEALTHCARE CHATBOTS IN 2018 66
FIGURE 21 EUROPE: HEALTHCARE CHATBOTS MARKET SNAPSHOT 68
FIGURE 22 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET SNAPSHOT 78
FIGURE 23 ASIA: HEALTHCARE CHATBOTS MARKET SNAPSHOT 86
FIGURE 24 ROW: HEALTHCARE CHATBOTS MARKET SNAPSHOT 89
FIGURE 25 KEY DEVELOPMENTS IN THE HEALTHCARE CHATBOTS MARKET 2015-2018 92
FIGURE 26 MARKET EVOLUTION FRAMEWORK 94
FIGURE 27 BAIDU: COMPANY SNAPSHOT (2017) 110

 

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プレスリリース

[プレスリリース原文]

Healthcare Chatbots Market worth $314.3 million by 2023


August 30, 2018

The report "Healthcare Chatbots Market by Component (Software, Service), Deployment Model (Cloud, On-Premise), Application (Symptom Check, Medical Assistance, Appointment Booking), End User (Patient, Healthcare Providers, Insurance Companies) - Global Forecast to 2023", The global healthcare chatbots market is projected to reach USD 314.3 million by 2023 from USD 122.0 million in 2018, at a CAGR of 20.8% during the forecast period. Need for virtual assistance, and rising Internet connectivity and adoption of smart devices are factors driving the growth of healthcare chatbots market

By component, the software segment is estimated to lead the healthcare chatbots market in 2018.

Based on component, the healthcare chatbots market is segmented into software and services. In 2018, the software segment is expected to lead the market. Enhanced technological features in chatbot software, such as Natural Language Processing (NLP), multilingual capabilities, interference engine, cloud-based deployment, Application Programming Interface (API), mobile platform compatibility, and single point of search is propelling the growth of the software segment.

The patients segment is estimated to lead the healthcare chatbots market during the forecast period.

Based on end user, the healthcare chatbots market is segmented into patients, healthcare providers, insurance companies, and other end users. The patients segment is estimated to lead the healthcare chatbots in 2018, owing to the increasing adoption of symptom checker and medical assistance chatbots by patients to keep track of their health and medication.

Europe expected to lead the healthcare chatbots market in 2018.

In 2018, Europe is expected to lead the market followed by North America. The growth of the market in this region can be attributed to collaborations between key industry players and healthcare providers for the implementation of healthcare chatbots in various European countries and the growing awareness and benefits of healthcare chatbots.

The adoption of healthcare chatbots has yet to witness widespread adoption in emerging countries, where doctors and other healthcare providers are still reluctant to adopt advanced healthcare solutions. Data privacy concerns and a lack of sufficiently skilled personnel to develop healthcare chatbots are factors expected to affect market growth to a certain extent. Prominent players offering healthcare chatbots  market include Your.MD (UK), HealthTap, Inc. (US), Sensely, Inc. (US), Buoy Health, Inc. (US), Infermedica (Poland), Babylon Healthcare Service Limited (UK), Baidu, Inc. (China), Ada Digital Health Ltd. (Germany), PACT Care BV (Netherlands), Woebot Labs, Inc. (US), and GYANT.Com, Inc. (US).

 

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