世界各国のリアルタイムなデータ・インテリジェンスで皆様をお手伝い

目次

価格・ご注文について

この調査レポートは、世界103ヶ国、268社の無線キャリアについて、スマートフォンソフトアプリケーションを使用した場合のデータ速度や待機時間の測定結果を基に、ダウンロード/アップロード速度や待機時間、さらにネットワーク品質全般についての評価・分析を行っています。

Overview

Carriers are using mobile broadband as their weapon of choice in the fight against the commoditization of voice and falling ARPU. This reliance on data is set to become more entrenched and it is therefore imperative that carriers have networks which can consistently and reliably deliver good data performance to their customers.

This study is based on the data speed and latency measurements collected for 268 wireless carriers operating within 103 different countries worldwide using a smartphone software application. This approach has facilitated the collection of over two million individual test readings from tens of thousands of users who have conducted tests for virtually every mobile carrier in virtually every country in the world. Using these readings, ARCchart has been able to estimate averages for download speed, upload speed, latency and overall network quality.

This report shows there is wide variation in the network performance between carriers and there is a genuine risk that carriers which develop a reputation for inferior performance will suffer high churn and an overall loss of subscribers.

Topics of coverage include:

• The importance of mobile broadband to carriers
• Theoretical versus real-world data speeds
• Broadband user terminals – smartphones and datacards
• Analysis and comparison of the performance of country data networks
• Analysis and comparison of the performance of carriers' data networks
• Data performance of BlackBerries versus iPhone and Android handsets
• The factors influencing a carrier’s 3G data speed
• Measuring the ‘quality’ of a network
• The problem of unreliable networks
• Country iPhone market share
• Country BlackBerry usage

Companies and organisations mentioned, discussed or reviewed include:

Apple AT&T Wireless BASE Bell Mobility Bouygues Celcom Cellcom Claro Brazil Claro Chile Colombia Movil Comcel Colombia Cosmote CSL CTI Movil DiGi DNA Finland Elisa Entel Chile E-Plus Excelcomindo Google Hutchison 3 Australia Hutchison 3 Denmark Hutchison 3 Ireland Hutchison 3 Italy Hutchison 3 Sweden Hutchison 3 UK Hutchison Telephone Indosat KPN Mobile Kyivstar GSM LMT Maxis MegaFon Meteor Mobile MobileOne Mobistar Movistar Argentina Movistar Chile Movistar Colombia Movistar Mexico Movistar Spain MTN South Africa

MTS Russia NetCom Network Norway NTT DoCoMo O2 Germany O2 Ireland O2 Slovakia O2 UK Oi Omnitel Optimus Optus Orange France Orange Romania Orange Slovakia Orange Spain Orange Switzerland Orange UK P4 Pannon Partner PCCW Pelephone Polkomtel Proximus PTC PTK Centertel Rogers Wireless SFR SingTel Mobile Skype SmarTone Softbank BB Sonofon StarHub Sunrise Swisscom Mobile TAC TDC Mobil Telcel Tele2 Sweden Telecom NZ Telecom Personal

Telefonica O2 Czech Republic Telenor Mobile Telenor Mobile Pakistan Telenor Sverige TeliaSonera Denmark TeliaSonera Finland TeliaSonera Sweden Telkomsel Telstra TIM TIM Brazil TMN T-Mobile Croatia T-Mobile Czech Republic T-Mobile Germany T-Mobile Hungary T-Mobile Netherlands T-Mobile Slovakia T-Mobile UK T-Mobile US Turkcell VimpelCom Vivo Vodacom Vodafone Australia Vodafone Czech Republic Vodafone Egypt Vodafone Germany Vodafone Greece Vodafone Hungary Vodafone India Vodafone Ireland Vodafone Italy Vodafone Netherlands Vodafone New Zealand Vodafone Portugal Vodafone Romania Vodafone Spain Vodafone Turkey Vodafone UK WIND WIND Hellas Xfera

Answers and opinions are provided with respect to the following essential questions:

• What are the applications and services driving consumer demand for mobile data?
• Why should carriers be concerned about their network’s data performance?
• What is the average 2G, 2.5G and 3G data speeds observed in countries worldwide?
• Which country has the best performing 3G networks?
• What is the average download, upload and latency supported by carriers’ 3G networks?
• Which carrier has the world’s best performing 3G network?
• Is there a correlation between network maturity and achievable download data speed?
• Why is data performance on BlackBerries so much lower compared with iPhone and Android devices?
• Why is latency so important?
• How reliable is the research methodology?

TOP

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Table of Contents

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A. METHODOLOGY

A.1 | Data Source  - the App

| End User Motivation for Using the App
| Location
| Data Collection Period and Sample Size

A.2 | Limitations of the App

| Technology Profiling
Solution
| Technology Generation
Solution
| Carrier Identity
Solution
| Network Reliability

A.3 | The Results

A.4 | Availability of the Dataset

B. INTRODUCTION

B.1 | The Growing Importance of Data for Carriers

| Supporting the Carrier’s Bottom-Line
| Competition and Pricing
Unlimited Data Plans
Service Differentiation Based on Network Performance

B.2 | Theoretical Versus Real World Data Performance

| Understanding the Theoretical Maximum
GSM
CDMA
| Real World Network Limitations
Latency
| Real World Handset Limitations

B.3 | The Importance of Mobile Broadband

| The User Experience
| Bandwidth Required for Various Applications
Media Streaming
Content Download
Web Browsing
Voice over IP
Multiplayer Gaming

B.4 | Handsets Versus Data Cards

| The Datacard Market
Comparing the Handset and PC Data Experiences

B.5 | Report Overview

C. DESCRIBING THE RESULTS

C.1 | The Average Performance

| Confidence Threshold

C.2 | Understanding the Performance Charts

C.3 | BlackBerry versus iPhone and Android

| Suggested Causes for BlackBerry Discrepancy
Treatment of BlackBerry Results in this Report

C.4 | Network Availability and Reliability

| Determining 3G Network Quality
Consistency and Availability
Measuring Network Quality from the Test Data
Network Reliability

D. COUNTRY ANALYSIS

D.1 | Analysis of UMTS Results

| 3G Network Quality
| Top Performers
Hungary and Slovakia
Europe Dominates
Italy
UK
France
Germany
| Bottom Performers
| Asia
Japan
Hong Kong
China
Australia
| Americas
Mexico
Brazil
| Africa and the Middle East
South Africa
Israel
| North America
Canada and the US
| Regional Analysis

D.2 | Analysis of BlackBerry Results

| Top BlackBerry Using Nations
| Top Performing Countries
Overview
3G Data Speeds
CDMA versus GSM
| Regional Analysis

E. CARRIER ANALYSIS

E.1 | Overview

Subscribers and Network Launch Sources
| BlackBerry Results
| Average Carrier Performance
UMTS
BlackBerry

E.2 | Top Performing UMTS Carriers

E.3 | Argentina

| UMTS Performance

E.4 | Australia

| UMTS Performance
| BlackBerry Performance

E.5 | Belgium

| UMTS Performance

E.6 | Brazil

| UMTS Performance

E.7 | Canada

| UMTS Performance
| BlackBerry Performance

E.8 | Chile

| UMTS Performance

E.1 | China

| UMTS Performance

E.2 | Colombia

| UMTS Performance
| BlackBerry Performance

E.3 | Czech Republic

| UMTS Performance

E.4 | Denmark

| UMTS Performance

E.5 | Finland

| UMTS Performance

E.6 | France

| UMTS Performance
| BlackBerry Performance

E.7 | Germany

| UMTS Performance
| BlackBerry Performance

E.8 | Greece

| UMTS Performance

E.9 | Hong Kong

| UMTS Performance

E.10 | Hungary

| UMTS Performance

E.11 | Indonesia

| UMTS Performance
| BlackBerry Performance

E.12 | Ireland

| UMTS Performance
| BlackBerry Performance

E.13 | Israel

| UMTS Performance
| BlackBerry Performance

E.14 | Italy

| UMTS Performance
| BlackBerry Performance

E.15 | Japan

| UMTS Performance

E.16 | Malaysia

| UMTS Performance

E.17 | Mexico

| UMTS Performance

E.18 | The Netherlands

| UMTS Performance
| BlackBerry Performance

E.19 | New Zealand

| UMTS Performance

E.20 | Norway

| UMTS Performance

E.21 | Poland

| UMTS Performance

E.22 | Portugal

| UMTS Performance

E.23 | Romania

| UMTS Performance

E.24 | Russia

| UMTS Performance
| BlackBerry Performance

E.25 | Singapore

| UMTS Performance
| BlackBerry Performance

E.26 | South Africa

| UMTS Performance

E.27 | Spain

| UMTS Performance
| BlackBerry Performance

E.28 | Sweden

| UMTS Performance

E.29 | Switzerland

| UMTS Performance

E.30 | UK

| UMTS Performance
| BlackBerry Performance

E.31 | US

| UMTS Performance
| BlackBerry Performance

E.32 | Analysis of Multinational Carriers

| America Movil
| Hutchison Whampoa
| Telefonica Moviles
| Orange
| T-Mobile
| TeliaSonera
| Telenor
| Vodafone
BlackBerry market share
| Summary of Multinational Carrier Performance

F. SUMMARY OF RESULTS AND MAIN FINDINGS

F.1 | Reliability of Research Methodology

F.2 | Impact of Network Unreliability on the Results

| Network Reliability
Real World Experiences of Unreliability
| Interpreting the Results in Light of Unreliability

F.3 | Factors Influencing Network Performance
F.4 | Difference Between BlackBerry and iPhone+Android Performance

F.5 | iPhone Usage Around the World

| Extent of iPhone Unlocking
Australia
Brazil
China
France
Germany
Hong Kong
Italy
Netherlands
Russia.
Singapore.
UK
US
Summary

F.6 | The World’s Top Performing Carrier

List of Tables

Table 1: List of countries whose carriers contribute to the research dataset
Table 2: Difference in 3G download speed between BlackBerry and iPhone+Android
Table 3: Average performance metrics across all countries
Table 4: Country 3G network quality ratings
Table 5: Top ten 3G data speed countries
Table 6: Relationship between 3G launch date and network quality for Latin American countries
Table 7: UMTS download and upload data speeds for21 major US cities
Table 8: Data speed regional averages for GPRS, EDGE and UMTS networks
Table 9: Data speed regional differences relative to global average for 3G networks
Table 10: Top 20 most tested countries for BlackBerry devices
Table 11: Average BlackBerry performance metrics across all countries
Table 12: Blackberry regional data speed averages for 2G, 2.5G and 3G networks
Table 13: Average 3G performance across all carriers
Table 14: Average BlackBerry 3G performance across all carriers
Table 15: Top 20 carriers by download speed
Table 16: Top 20 carriers by upload speed
Table 17: Top 20 carriers by latency
Table 18: Summary of network performance and subscribers for Argentinean carriers
Table 19: Summary of network performance and subscribers for Australian carriers
Table 20: Summary of network performance and subscribers for Belgian carriers
Table 21: Summary of network performance and subscribers for Brazilian carriers
Table 22: Summary of network performance and subscribers for Canadian carriers
Table 23: Summary of network performance and subscribers for Chilean carriers
Table 24: Summary of network performance and subscribers for Chinese carriers
Table 25: Summary of network performance and subscribers for Colombian carriers
Table 26: Summary of network performance and subscribers for Czech carriers
Table 27: Summary of network performance and subscribers for Danish carriers
Table 28: Summary of network performance and subscribers for Finnish carriers
Table 29: Summary of network performance and subscribers for French carriers
Table 30: Summary of network performance and subscribers for German carriers
Table 31: Summary of network performance and subscribers for Greek carriers
Table 32: Summary of network performance and subscribers for Hong Kong carriers.
Table 33: Summary of network performance and subscribers for Hungarian carriers
Table 34: Summary of network performance and subscribers for Indonesian carriers
Table 35: Summary of network performance and subscribers for Irish carriers
Table 36: Summary of network performance and subscribers for Israeli carriers
Table 37: Summary of network performance and subscribers for Italian carriers
Table 38: Summary of network performance and subscribers for Japanese carriers
Table 39: Summary of network performance and subscribers for Malaysian carriers
Table 40: Summary of network performance and subscribers for Mexican carriers
Table 41: Summary of network performance and subscribers for Dutch carriers
Table 42: Summary of network performance and subscribers for New Zealand carriers
Table 43: Summary of network performance and subscribers for Norwegian carriers
Table 44: Summary of network performance and subscribers for Polish carriers
Table 45: Summary of network performance and subscribers for Portuguese carriers
Table 46: Summary of network performance and subscribers for Romanian carriers
Table 47: Summary of network performance and subscribers for Russian carriers
Table 48: Summary of network performance and subscribers for Singaporean carriers
Table 49: Summary of network performance and subscribers for South African carriers
Table 50: Summary of network performance and subscribers for Spanish carriers
Table 51: Summary of network performance and subscribers for Swedish carriers
Table 52: Summary of network performance and subscribers for Swiss carriers
Table 53: Summary of network performance and subscribers for UK carriers
Table 54: Summary of network performance and subscribers for US carriers
Table 55: BlackBerry handset market share for Vodafone properties
Table 56: Top 20 countries download iPhone version of the App
Table 57: Performance matrix for top ten carriers

List of Figures

Figure 1: Frequency distribution of download speeds for GSM-only networks
Figure 2: Growth in total US carrier mobile data revenue: 2004 - 2009
Figure 3: Vodafone promotion for HTC Android handset claiming 7.2mbps data performance
Figure 4: Theoretical maximum data rate for GSM 2G, 3G and 4G standards
Figure 5: Theoretical maximum data rate for CDMA 2G, 3G and 4G standards
Figure 6: Bandwidth requirements of popular mobile applications
Figure 7: Market forecast for PC datacards and embedded modules: 2007 . 2013
Figure 8: Data performance of smartphones and datacards compared
Figure 9: The performance charts explained
Figure 10: Download speed averages for GPRS, EDGE and 3G networks: Argentina to Italy
Figure 11: Download speed averages for GPRS, EDGE and 3G networks: Japan to Venezuela
Figure 12: BlackBerry download averages for 2G, 2.5G and 3G networks: Argentina to Jamaica
Figure 13: BlackBerry download averages for 2G, 2.5G and 3G networks: Japan to Vietnam
Figure 14: 3G download, upload and latency for Argentinean carriers
Figure 15: 3G download, upload and latency for Australian carriers
Figure 16: BlackBerry download and upload performance for Australian carriers
Figure 17: 3G download, upload and latency for Belgian carriers
Figure 18: 3G download, upload and latency for Brazilian carriers
Figure 19: 3G download, upload and latency for Canadian carriers
Figure 20: BlackBerry download and upload performance for Canadian carriers
Figure 21: 3G download, upload and latency for Chilean carriers
Figure 22: 3G download, upload and latency for Chinese carriers
Figure 23: 3G download, upload and latency for Colombian carriers
Figure 24: BlackBerry download and upload for Colombia carriers
Figure 25: 3G download, upload and latency for Czech carriers
Figure 26: 3G download, upload and latency for Danish carriers
Figure 27: 3G download, upload and latency for Finnish carriers
Figure 28: 3G download, upload and latency for French carriers
Figure 29: BlackBerry download and upload for French carriers
Figure 30: 3G download, upload and latency for German carriers
Figure 31: BlackBerry download and upload for German carriers
Figure 32: 3G download, upload and latency for Greek carriers
Figure 33: 3G download, upload and latency for Hong Kong carriers
Figure 34: 3G download, upload and latency for Hungarian carriers
Figure 35: 3G download, upload and latency for Indonesian carriers
Figure 36: BlackBerry download and upload for Indonesian carriers
Figure 37: 3G download, upload and latency for Irish carriers
Figure 38: BlackBerry download and upload for Irish carriers
Figure 39: 3G download, upload and latency for Israeli carriers
Figure 40: BlackBerry download and upload for Israeli carriers
Figure 41: 3G download, upload and latency for Italian carriers
Figure 42: BlackBerry download and upload for Italian carriers
Figure 43: 3G download, upload and latency for Japanese carriers
Figure 44: 3G download, upload and latency for Malaysian carriers
Figure 45: 3G download, upload and latency for Mexican carriers
Figure 46: 3G download, upload and latency for Dutch carriers
Figure 47: BlackBerry download and upload for Dutch carriers
Figure 48: 3G download, upload and latency for New Zealand carriers
Figure 49: 3G download, upload and latency for Norwegian carriers
Figure 50: 3G download, upload and latency for Polish carriers
Figure 51: 3G download, upload and latency for Portuguese carriers
Figure 52: 3G download, upload and latency for Romanian carriers
Figure 53: 3G download, upload and latency for Russian carriers
Figure 54: BlackBerry download and upload for Russian carriers
Figure 55: 3G download, upload and latency for Singaporean carriers
Figure 56: BlackBerry download and upload for Singaporean carriers
Figure 57: 3G download, upload and latency for South African carriers
Figure 58: 3G download, upload and latency for Spanish carriers
Figure 59: BlackBerry download and upload for Spanish carriers
Figure 60: 3G download, upload and latency for Swedish carriers
Figure 61: 3G download, upload and latency for Swish carriers
Figure 62: 3G download, upload and latency for UK carriers
Figure 63: BlackBerry download and upload for UK carriers
Figure 64: 3G download, upload and latency for US carriers
Figure 65: BlackBerry download and upload for US carriers
Figure 66: Comparison of America Movil’s Latin America properties
Figure 67: Comparison of Hutchison’s global properties
Figure 68: Comparison of Telefonica Moviles’ global properties
Figure 69: Comparison of Orange’s European properties
Figure 70: Comparison of T-Mobile’s global properties.
Figure 71: Comparison of TeliaSonera’s European properties
Figure 72: Comparison of Telenor’s global properties
Figure 73: Comparison of Vodafone’s global properties
Figure 74: iPhone market share: Australia
Figure 75: iPhone market share: Brazil
Figure 76: iPhone market share: China
Figure 77: iPhone market share: France
Figure 78: iPhone market share: Germany
Figure 79: iPhone market share: Hong Kong
Figure 80: iPhone market share: Italy
Figure 81: iPhone market share: Netherlands
Figure 82: iPhone market share: Russia
Figure 83: iPhone market share: Singapore
Figure 84: iPhone market share: UK
Figure 85: iPhone market share: US