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次世代キオスクとセルフサービス技術:エンターテインメント、銀行業務、行政サービス、小売り、その他のアプリケーション

Next Generation Kiosks and Self-Service Technology
Entertainment, Financial, Government, Retail, and Other Applications

 

出版社 出版日価格 ページ数図表数
ABI リサーチ 2011年12月お問い合わせください 7457

サマリー

M2M小売りの技術無料メルマガ

過去5年間、セルフサービスのキオスクとより幅広いセルフサービス技術の市場は一貫して成長してきたし、この拡大は、消費者の支持もあって2016年まで継続するだろう。米国調査会社ABIリサーチの調査レポートは、世界のキオスク市場を概観し、2016年までの採用と収益を予測している。この調査レポートは、市場を、エンターテインメント、小売り、自治体&政府、情報など、銀行、医療、旅行業の7つのキオスクセグメントに区分している。セルフサービスキオスクは、2016年に合計約3.2ユニットが運用されているだろう。

Self-service kiosks, a segment of the broader self-service technology market, have seen consistent growth over the past five years and this segment is expect to continue its expansion through 2016 as consumers continue to embrace the technology. ABI Research’s Next Generation Kiosks and Self-Service Technology study provides an overview of the global kiosk market, forecasting deployments and revenue for this market through 2016. The report segments the market into seven distinct kiosk segments: entertainment, retail, municipal & government, information & other, financial, healthcare, and travel. Combined, self-service kiosks in these segments will total nearly 3.2 units in operation by 2016.

What Questions Does This Report Answer?

  • What is the size of the interactive kiosk market in 2011, segmented by vertical?
  • What is the size of the interactive kiosk market in 2016, segmented by vertical?
  • What are the unit shipment trends for interactive kiosks over the period from 2011 to 2016?
  • What is the unit shipment revenue trend for interactive kiosks over the period from 2011 to 2016?
  • Who are the key players in the interactive kiosk market?
  • What are the important sub-segments in the interactive kiosk market?
  • What are the key business and technological trends in the interactive kiosk market?

Who Needs This Report?

  • Interactive kiosk vendors
  • Cellular connectivity service providers
  • Embedded cellular module providers
  • Financial institutions providing coverage of the interactive kiosk market or players in this market
  • Consulting firms providing advisory services about the interactive kiosk market
  • Venture capital firms investing in the interactive kiosk market


目次

  • Executive Brief

  • Top Line Forecast
  • Drivers
  • Inhibitors
  • Summary and Strategic Recommendations

Section 1.
EXECUTIVE SUMMARY


1.1. Overview of Kiosks and Self-service Technology
1.2. The Self-service Trend
1.3. Primary Kiosk Market Segments
1.4. Market Size and Forecast for Kiosks and Self-service Technology

Section 2.
TECHNOLOGY OVERVIEW AND ISSUES


2.1. Overview of the Kiosk Market
2.2. Kiosk Deployment Rationale
2.3. Increasing Revenue
2.4. Increasing Operational Efficiencies
2.5. Improving the Customer Experience
2.6. Maintaining Competitive Position
2.7. Kiosk Supply Chain
2.8. Overlapping Self-service Technologies
2.9. Digital Signage
2.10. Vending Machines

Section 3.
ANALYSIS OF KIOSK TECHNOLOGY SECTORS


3.1. Retail Kiosks
3.2. Self-checkout
3.3. Benefits of Self-checkout
3.4. Challenges of Self-checkout
3.5. Deli and Other "Counter" Retail Services
3.6. Other Types of Retail Kiosks
3.7. Video Kiosks
3.8. Developments in the DVD Kiosk Segment
3.9. Photo Kiosks
3.10. Retail and Restaurants
3.11. Event and Ticketing Kiosks
3.12. Content Download Kiosks
3.13. Video Game Kiosks
3.14. Travel and Hospitality Kiosks
3.15. Airline Check-in
3.16. Car Rental
3.17. Hotel Check-in and Checkout
3.18. Financial Kiosks
3.19. Bill Payment
3.20. Coin Counting
3.21. Money Transfer and Mobile Money Transfer
3.22. Municipal/Government Kiosks
3.23. Voting
3.24. Municipal Services
3.25. Other Government Kiosk Applications
3.26. Information and Other Kiosks
3.27. Wayfinding
3.28. Human Resources
3.29. Surveys
3.30. Healthcare Kiosks
3.31. Regulatory Issues

Section 4.
BUSINESS ISSUES


4.1. Business Issues Overview
4.2. Kiosk Costs
4.3. Customer Service
4.4. iPad and Other Tablets
4.5. Consumer Adoption
4.6. Channel Conflict and Transparency
4.7. Maintenance, Service, and Physical Deployment
4.8. Mass Versus Custom
4.9. Back-office Applications

Section 5.
KEY INDUSTRY PLAYERS


5.1. Diebold Inc
5.2. Fujitsu Ltd
5.3. IBM
5.4. Coinstar Inc
5.5. Eastman Kodak Company
5.6. IER
5.7. KIOSK Information Systems
5.8. Lucidiom Inc
5.9. NCR Corporation
5.10. Redbox Automated Retail LLC
5.11. Wincor Nixdorf

Section 6.
MARKET FORECASTS


6.1. Methodology
6.2. Forecast Segmentation
6.3. Kiosk Costs
6.4. Kiosk Market - Overview
6.5. Scoping the Market: Wal-Mart Case Study
6.6. Market Forecast - Units Deployed
6.7. Market Forecast - Unit Shipments by Year
6.8. Segment Analysis
6.9. Kiosk Market Forecast by Vertical Sector
6.10. Entertainment
6.11. Financial Services
6.12. Healthcare
6.13. Information and Other Kiosks
6.14. Municipal and Government Kiosks
6.15. Retail Kiosks
6.16. Travel Kiosks
6.17. Global Market Segmentation
6.18. Asia-Pacific
6.19. Eastern Europe
6.20. Western Europe
6.21. Latin America
6.22. Middle East & Africa
6.23. North America

Section 7.
COMPANY DIRECTORY


Section 8.
ACRONYMS


8.1. Scope of Study
8.2. Sources and Methodology
8.3. Notes


17 Tables

* 表の部分売りが可能です。データリソースまでお問合せください。(電話:03-3582-2531、Eメール:office@dri.co.jp)

1
Depoloyments of Leading Intelligent Vending Technologies, North America, Forecast: 2011 to 2016
2
Intelligent Vending Market Penetration by Application, North America, Forecast: 2011 to 2016
3
Kiosks, Cumulative Deployments, North America, Forecast: 2011 to 2016
4
Kiosks, Cumulative Deployments, by Vertical Segment, North America, Forecast: 2011 to 2016
5
Entertainment Kiosks, Annual and Cumulative Deployments, North America, Forecast: 2011 to 2016
6
Financial Kiosks, Annual and Cumulative Deployments, North America, Forecast: 2011 to 2016
7
Healthcare Kiosks, Annual and Cumulative Deployments, North America, Forecast: 2011 to 2016
8
Information/Other Kiosks, Annual and Cumulative Deployments, North America, Forecast: 2011 to 2016
9
Municipal & Government Kiosks, Annual and Cumulative Deployments, North America, Forecast: 2011 to 2016
10
Retail Kiosks, Annual and Cumulative Deployments, Forecast: 2011 to 2016
11
Travel Kiosks, Annual and Cumulative Deployments, 2011 to 2016
12
Kiosks, Annual and Cumulative Deployments, Asia-Pacific, Forecast: 2011 to 2016
13
Kiosks, Annual and Cumulative Deployments, Eastern Europe, Forecast: 2011 to 2016
14
Kiosks, Annual and Cumulative Deployments, Western Europe, Forecast: 2011 to 2016
15
Kiosks, Annual and Cumulative Deployments, Latin America, Forecast: 2011 to 2016
16
Kiosks, Annual and Cumulative Deployments, Middle East & Africa, Forecast: 2011 to 2016
17
Kiosks, Annual and Cumulative Deployments, North America, Forecast: 2011 to 2016


26 Charts
  • Kiosks, Cumulative Deployments, World Market, All Industries, 2011 to 2016
  • Kiosks, Market Size
  • Kiosks, Annual Deployments
  • Kiosks, Market Size
  • Kiosks, Annual Deployments
  • Kiosks, Cumulative Deployments
  • Kiosks, Annual Deployments
  • Kiosks, Cumulative Share by Vertical
  • Kiosks, Cumulative Share by Vertical
  • Entertainment Kiosks, Annual Deployments
  • Entertainment Kiosks, Cumulative Deployments
  • Financial Kiosks, Annual Deployments
  • Financial Kiosks, Cumulative Deployments
  • Healthcare Kiosks, Annual Deployments
  • Healthcare Kiosks, Cumulative Deployments
  • Information/Other Kiosks, Annual Deployments
  • Information/Other Kiosks, Cumulative Deployments
  • Municipal and Government Kiosks, Annual Deployments
  • Municipal and Government Kiosks, Cumulative Deployments
  • Retail Kiosks, Annual Deployments
  • Retail Kiosks, Cumulative Deployments
  • Travel Kiosks, Annual Deployments
  • Travel Kiosks, Cumulative Deployments
  • World Kiosk Market Share by Region
  • World Kiosk Market Share by Region
  • Kiosks, Total Deployments


14 Figures
  • Self-Service Technologies
  • Self-Service Technology Deployment Influencers
  • Seven Primary Kiosk Market Segments
  • Kiosk Market Segments, with Examples
  • Kiosk Deployment Rationale
  • Overlapping Self-Service Technologies
  • Coca-Cola Freestyle Beverage Fountain
  • Components of Digital Signage
  • Intelligent Vending Technologies, Avenues for Deployment
  • US Movie Rental Prices, New Release Movie, Comparison by Channel
  • Redbox by the Numbers
  • The $1,000 Interactive Kiosk
  • Self-Service Technologies Deployed at a Typical Wal-Mart Store
  • Kiosk Vertical Market Segments

 

 

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