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企業のソーシャルメディアとコンテンツ管理システム:統合通信、コラボレーション、コンテンツ管理、業務遂行のためのアプリケーションプラットフォームの革新Enterprise Social Media and Content Management Systems
サマリー
企業のソーシャルコラボレーションプラットフォームとサービスの市場は、これらのツールが、Eメールのように現在サイロ化している従来型のコラボレーションプラットフォームに代わる実現可能な代替手段となってきているために、大いに促進している。ソーシャルエンタープライズの究極の目的は、高度なビジネスの動きに、より敏捷に対応することができる、統合され、一貫性のある、柔軟な機能と組織の発展である。多くの企業は、特定のビジネス上の課題を解決するためのツールの正式な導入に向けた、最初の導入段階をすでに終えている。この調査レポートは、企業のコラボレーションサービスの、自社所有型とクラウドの2つのシナリオについて、市場成長を分析している。コラボレーションアプリのモバイル化の動向を模索することによる、ソーシャルプラットフォームへの企業のモビリティの影響を質的・量的に分析している。主要地域毎、垂直市場・水平市場毎、デバイス毎の市場規模と予測と、市場勢力図や主要ベンダの差別化戦略の徹底的な分析を行っている。 The enterprise social collaboration platforms and services market is gaining momentum as these tools are emerging as a viable alternative to legacy collaboration platforms, such as email, which exist in silos today. The primary goal of the social enterprise is to achieve an integrated, coherent, and flexible functioning and development of organizations, making them more agile and capable of facing a highly dynamic business environment. Many organizations have gone beyond the initial experimentation stage to implement these tools in earnest in order to resolve specific business issues. This report analyzes the market growth for enterprise collaboration services across two implementation scenarios - premises and the cloud. It offers quantitative and qualitative analysis of the impact of enterprise mobility on social platforms as organizations seek to mobilize their collaboration apps. The report offers comprehensive quantitative data on the market size and forecasts by key geographic regions, vertical and horizontal markets, and device type. It also offers an exhaustive analysis of the competitive landscape and key vendor differentiation strategies. What Questions Does This Report Answer?
Who Needs This Report?
目次
Section 1. EXECUTIVE SUMMARY
1.1. Social Collaboration in the Enterprise
1.2. The Relevance of Social Collaboration
1.3. The Evolution of Social Collaboration Platforms
1.4. Consumerization of the Enterprise
1.5. Goals of Enterprise Social Collaboration
1.6. Looking Beyond Email
1.7. Social Collaboration Not a Strategy by Itself, but an Enabler
1.8. Social Collaboration and Content Management
1.9. Synchronous Social Collaboration
1.10. Social Collaboration in the Mobility Context
1.11. The Business Case for Social Collaboration Platforms
1.12. Social Collaboration and Analytics
1.13. Cloud- Versus Premises-based Social Collaboration
1.14. Social CRM
1.15. Mobile Unified Communications and Social Networking, a High Priority for Enterprises
1.16. SharePoint and the Rest
1.17. Market Fragmentation
1.18. Definition and Scope
Section 2. MARKET ISSUES
2.1. Defining Social Collaboration
2.2. Document Discovery and Connecting People
2.3. Intranet Vs. Extranet
2.4. Security and Compliance
2.5. Social Analytics
2.6. Social Mobile Enterprise
2.7. Market Drivers
2.8. Market Challenges
Section 3. REVENUE FORECASTS
3.1. Market Growth
3.2. Forecast Methodology
3.3. Revenue and Demand Forecasts
3.4. Key Vertical Markets for Enterprise Social Collaboration Platforms
3.5. Social Collaboration on Mobile Devices
Section 4. ENTERPRISE SOCIAL COLLABORATION COMPETITIVE LANDSCAPE AND VENDOR STRATEGIES
4.1. Social Collaboration Competitive Landscape
4.2. Vendor Profiles
4.3. Alfresco
4.4. blueKiwi
4.5. BroadVision
4.6. EMC Documentum
4.7. Ektron
4.8. IBM Corporation
4.9. Igloo Software
4.10. Jive Software
4.11. Microsoft Corporation
4.12. MindTouch
4.13. Moxie Software
4.14. Mzinga
4.15. NewsGator
4.16. O3Spaces
4.17. OpenText
4.18. Socialtext
4.19. Telligent
4.20. Tibco
4.21. Yammer
Section 5. COMPANY DIRECTORY Section 6. ACRONYMS Section 7. LINKS TO RELATED RESEARCH
7.1. Sources and Methodology
7.2. Notes
22 Tables
1
Total Enterprise Collaboration Market by Number of Seats and Type of Implementation, World Market, Forecast: 2011 to 2016
2
Total Enterprise Collaboration Market by Revenue and Type of Implementation, World Market, Forecast: 2011 to 2016
3
Enterprise Social Collaboration Market by Users by Geographic Region, World Market, Forecast: 2011 to 2016
4
Enterprise Social Collaboration Market by Revenue by Geographic Region, World Market, Forecast: 2011 to 2016
5
Enterprise Social Collaboration Market by Users and Type of Implementation - Intranets vs Extranets, World Market, Forecast: 2011 to 2016
6
Enterprise Social Collaboration Market by Users by Vertical Markets, World Market, Forecast: 2011 to 2016
7
Enterprise Social Collaboration Market by Revenue by Vertical Markets, World Market, Forecast: 2011 to 2016
8
Enterprise Social Collaboration Market by Average Number of Social Interactions per Month, World Market, Forecast: 2011 to 2016
9
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, North America, Forecast: 2011 to 2016
10
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Western Europe, Forecast: 2011 to 2016
11
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Eastern Europe, Forecast: 2011 to 2016
12
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Asia-Pacific, Forecast: 2011 to 2016
13
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Latin America, Forecast: 2011 to 2016
14
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Middle East, Forecast: 2011 to 2016
15
Enterprise Collaboration Applications Attach Rate on Smartphones by Number of Users and Size of Business, Africa, Forecast: 2011 to 2016
16
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, North America, Forecast: 2011 to 2016
17
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Western Europe, Forecast: 2011 to 2016
18
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Eastern Europe, Forecast: 2011 to 2016
19
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Asia-Pacific, Forecast: 2011 to 2016
20
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Latin America, Forecast: 2011 to 2016
21
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Middle East, Forecast: 2011 to 2016
22
Enterprise Collaboration Applications Attach Rate on Tablets by Number of Users and Size of Business, Africa, Forecast: 2011 to 2016
23 Charts
6 Figures
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