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企業の固定とモバイルの統合(FMC)とは、デスクトップアプリケーションのモバイル化や、ネットワーク、デバイス、アプリケーションの統合などの意味がある。この調査レポートの分析の定義は、セルラーやWi-Fiの接続ポイントによって、固定線ブロードバンドネットワークに接続する音声とデータサービスである。数年前に、Wi-Fi FMCを採用した企業は、屋内無線カバレッジを活用して、従来の設備を利用して、セルラーサービスコストを安くすることができた。現在は、セルラーサービスコストは安くなり、セルラーDASシステムの採用によって、Wi-Fi FMCのメリットは少なくなっている。ピコセルやフェムトセルを使ったFMCが企業市場に登場し、特にSOHOや小規模企業を目標としている。しかし、Wi-Fi FMCは、セルラー/Wi-Fiのデュアルモード機能搭載のスマートフォンの成長によって、後押しされている。スマートフォン市場において、セルラー/Wi-Fiのデュアルモード機能搭載のスマートフォンは2014年には9割以上を占めるだろう。この調査レポートは、様々な規模の商業ビルのSOHO、小規模企業、中規模企業、大規模企業のソリューションの価値に注目して、Wi-FiとセルラーFMCの技術を分析している。

Enterprise fixed-mobile convergence (FMC) can mean mobilizing desktop applications or the convergence of networks, devices and applications. The definition which determined the analysis in this report was voice and data services access using cellular and Wi-Fi access points connected to fixed line broadband networks. Enterprises which adopted Wi-Fi FMC several years ago enjoyed the benefits of in-building wireless coverage, lowered cellular services costs, and leverage of existing assets. Presently, lower cellular services costs and the deployment of cellular DAS systems are mitigating the benefits of Wi-Fi FMC. Cellular FMC using picocells and femtocells is new to the enterprise market and will target primarily SOHO and small businesses. But Wi-Fi FMC is getting a boost from growth of dual-mode cellular/Wi-Fi smartphones. These devices will have 90% of the smartphone market by 2014.

This study presents analysis of both Wi-Fi and cellular FMC technologies focusing on the value of these solutions to SOHO, small, medium and large size businesses in commercial buildings of different sizes.

What Questions Does This Report Answer?

• What changed market conditions are both limiting and driving growth of Wi-Fi and cellular FMC solutions to the business?
• How will in-building wireless Distributed Antenna Systems affect enterprise FMC?
• What will be the impact of LTE on enterprise FMC?
• Has 802.11n changed how people view FMC applications in the workplace?
• What is the effect of home and personal usage on enterprise FMC?
• Will downloadable VoIP applications such as from Skype change the supplier environment for FMC solutions to the enterprise?
• How will the 3GPP specifications of IMS, RCS and VCC change enterprise FMC?

Who Needs This Report?

• Wireless operators
• Wireless network infrastructure vendors
• In-building wireless solution providers
• Distributed antenna systems vendors
• Unified communications vendors
• Enterprise FMC solution providers
• Enterprise systems and equipment manufacturers
• Wi-Fi operators
• Wi-Fi aggregators

目次

• Enterprise FMC Service Business Customers, World Market, Forecast: 2008 to 2014
• Enterprise FMC Service Business Customer Penetration, World Market, Forecast: 2008 to 2014
• Data and Voice over Wi-Fi Dual-Mode Smartphone Customer Service Distribution Profile, World Market, Forecast: 2008 to 2014
• American Time Use Survey, 2008
• Cellular Voice Minute Costs by Region, World Market: 2003 to 2008
• Cellular Voice Minute Costs by Region, World Market, Forecast: 2008 to 2014
• Average Retail Mobile Data Roaming Price per MB, World Market, Forecast, World Market, Forecast: 2008 to 2014
• In-Building Wireless Building Penetration, World Market, Forecast: 2007 to 2014
• In-Building Wireless Building Penetration, North America, Forecast: 2007 to 2014
• In-Building Wireless Building Penetration, Europe, Forecast: 2007 to 2014
• In-Building Wireless Building Penetration, Asia-Pacific, Forecast: 2007 to 2017
• In-Building Wireless Building Penetration, Latin America, Forecast: 2007 to 2014
• In-Building Wireless Building Penetration, Rest of World, Forecast: 2007 to 2014
• Cellular In-Building Wireless Coverage Penetration of Commercial Buildings > 50K Sq Ft by Region, World Market, Forecast: 2007 to 2014
• Wi-Fi Network Coverage Penetration of Commercial Buildings > 50K Sq Ft by Region, World Market, Forecast: 2007 to 2014
• Voice-over-Wi-Fi Network Coverage Penetration of Commercial Buildings > 50K Sq Ft by Region, World Market, Forecast: 2007 to 2014
• Business Customer Distribution in Commercial Buildings < 50K Sq Ft by Size of Business, World Market: 2008
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Size of Business, North America, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Size of Business, Europe, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Size of Business, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Size of Business, Rest of World, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Industry Segment, North America, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Industry Segment, Europe, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Industry Segment, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Industry Segment, Rest of World, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Commercial Building Size, North America, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Commercial Building Size, Europe, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Commercial Building Size, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customer Distribution by Commercial Building Size, Rest of World, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customers in Mid- and Large-Size Businesses and Residing in Buildings > 100K Sq Ft, North America, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customers in Mid- and Large-Size Businesses and Residing in Buildings > 100K Sq Ft, Europe, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customers in Mid- and Large-Size Businesses and Residing in Buildings > 100K Sq Ft, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customers in Mid- and Large-Size Businesses and Residing in Buildings > 100K Sq Ft, Rest of World, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customers in Mid- and Large-Size Businesses and Residing in Buildings 50K to 500K Sq Ft, North America, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customers in Mid and Large-Size Businesses and Residing in Buildings 50K to 500K Sq Ft, Europe, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customers in Mid- and Large-Size Businesses and Residing in Buildings 50K to 500K Sq Ft, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Business Customers in Mid- and Large-Size Businesses and Residing in Buildings 50K to 500K Sq Ft, Rest of World, Forecast: 2008 to 2014
• Femtocell and Picocell Access Business Customers, North America, Forecast: 2008 to 2014
• Femtocell and Picocell Access Business Customers, Europe, Forecast: 2008 to 2014
• Femtocell and Picocell Access Business Customers, Asia-Pacific, Forecast: 2008 to 2014
• Femtocell and Picocell Access Business Customers, Rest of World, Forecast: 2008 to 2014
• Dual-Mode Smartphone VoWi-Fi Business Customers, North America, Forecast: 2008 to 2014
• Dual-Mode Smartphone VoWi-Fi Business Customers, Europe, Forecast: 2008 to 2014
• Dual-Mode Smartphone VoWi-Fi Business Customers, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Smartphone VoWi-Fi Business Customers, Rest of World, Forecast: 2008 to 2014
• Data and Voice over Wi-Fi Dual-Mode Smartphone Customer Service Distribution Profile, North America, Forecast: 2008 to 2014
• Data and Voice over Wi-Fi Dual-Mode Smartphone Customer Service Distribution Profile, Europe, Forecast: 2008 to 2014
• Data and Voice over Wi-Fi Dual-Mode Smartphone Customer Service Distribution Profile, Asia-Pacific, Forecast: 2008 to 2014
• Data and Voice over Wi-Fi Dual-Mode Smartphone Customer Service Distribution Profile, Rest of World, Forecast: 2008 to 2014
• Enterprise FMC Service Customers, North America, Forecast: 2008 to 2014
• Enterprise FMC Service Customers, Europe, Forecast: 2008 to 2014
• Enterprise FMC Service Customers, Asia-Pacific, Forecast: 2008 to 2014
• Enterprise FMC Service Customers, Rest of World, Forecast: 2008 to 2014
• Mobile Broadband Business Customer Subscriptions, World Market, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Size of Business, North America, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Size of Business, Europe, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Size of Business, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Size of Business, Rest of World, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Industry Segment, North America, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Industry Segment, Europe, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Industry Segment, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Industry Segment, Rest of World, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Commercial Building Size, North America, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Commercial Building Size, Europe, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Commercial Building Size, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Cellular/Wi-Fi Smartphone Customer Penetration by Commercial Building Size, Rest of World, Forecast: 2008 to 2014
• Femtocell and Picocell Access Business Customer Penetration, North America, Forecast: 2008 to 2014
• Femtocell and Picocell Access Business Customer Penetration, Europe, Forecast: 2008 to 2014
• Femtocell and Picocell Access Business Customer Penetration, Asia-Pacific, Forecast: 2008 to 2014
• Femtocell and Picocell Access Business Customer Penetration, Rest of World, Forecast: 2008 to 2014
• Dual-Mode Smartphone VoWi-Fi Business Customer Penetration, North America, Forecast: 2008 to 2014
• Dual-Mode Smartphone VoWi-Fi Business Customer Penetration, Europe, Forecast: 2008 to 2014
• Dual-Mode Smartphone VoWi-Fi Business Customer Penetration, Asia-Pacific, Forecast: 2008 to 2014
• Dual-Mode Smartphone VoWi-Fi Business Customer Penetration, Rest of World, Forecast: 2008 to 2014
• Enterprise FMC Service Customer Penetration, North America, Forecast: 2008 to 2014
• Enterprise FMC Service Customer Penetration, Europe, Forecast: 2008 to 2014
• Enterprise FMC Service Customer Penetration, Asia-Pacific, Forecast: 2008 to 2014
• Enterprise FMC Service Customer Penetration, Rest of World, Forecast: 2008 to 2014

Executive Summary: Top-Line ForecastExecutive Summary: Top-Line Forecast

Wi-Fi FMC DriversWi-Fi FMC Drivers

Wi-Fi FMC InhibitorsWi-Fi FMC Inhibitors

Cellular FMC Drivers and InhibitorsCellular FMC Drivers and Inhibitors

Conclusions & Recommendations: Medium & Large Businesses - All Building SizesConclusions & Recommendations: Medium & Large Businesses ??? All Building Sizes

Conclusions & Recommendations: SOHO & Small Businesses - Buildings < 100K Sq FtConclusions & Recommendations: SOHO & Small Businesses ??? Buildings < 100K Sq Ft

Conclusions & Recommendations: SOHO & Small Businesses - Buildings > 100K Sq FtConclusions & Recommendations: SOHO & Small Businesses ??? Buildings > 100K Sq Ft

Section 1.Executive Summary

1.1. Enterprise Fixed Mobile Convergence

1.2. FMC Solution Analysis - Drivers and Inhibitors

1.2.1. Costs

1.2.2. Reach and Coverage

1.2.3. Connectivity

1.2.4. Capacity

1.2.5. Control

1.2.6. Convenience/Functionality

1.2.7. Security

1.3. Forecasts

Section 2.Recommendations

2.1. FMC Recommendations for Serving Businesses by Size of Building

2.1.1. Medium and Large Businesses - All Sizes of Buildings

2.1.1.1. Control

2.1.1.2. Connectivity

2.1.1.3. Coverage

2.1.1.4. Capacity

2.1.1.5. Costs

2.1.1.6. Convenience

2.1.1.7. Security

2.1.2. SOHO and Small Businesses - Buildings Less than 100,000 Square Feet

2.1.2.1. Control

2.1.2.2. Connectivity

2.1.2.3. Coverage

2.1.2.4. Capacity

2.1.2.5. Costs

2.1.2.6. Convenience

2.1.2.7. Security

2.1.3. SOHO and Small Businesses - Buildings Greater than 100,000 Square Feet

2.1.3.1. Control

2.1.3.2. Connectivity

2.1.3.3. Coverage

2.1.3.4. Capacity

2.1.3.5. Cost

2.1.3.6. Convenience

2.1.3.7. Security

Section 3.Market and Business Issues

3.1. Definition - Fixed Mobile Convergence

3.2. Report Scope - Enterprise Fixed Mobile Convergence

3.3. Time Spent Inside Buildings

3.4. Drivers of Mobile Services Solutions

3.4.1. Cost - Direct and Productivity

3.4.1.1. Cellular Minute Costs

3.4.1.1.1. Cellular Voice Pricing and Unlimited Plans

3.4.1.2. Roaming Costs - Voice and Data

3.4.1.2.1. International Roaming

3.4.1.3. Flat-Rate Data Plans

3.4.2. Reach and Coverage

3.4.2.1. Coverage - Wi-Fi vs. Cellular

3.4.2.2. Remote Office Coverage

3.4.3. Connectivity

3.4.3.1. Multi-Radio Device Proliferation

3.4.3.2. Dual-Mode SIM Devices

3.4.4. Capacity and Connection Speed

3.4.4.1. Wi-Fi vs. Cellular

3.4.4.2. Femtocells vs. Wi-Fi Solutions

3.4.4.2.1. Cost

3.4.4.2.2. Consumer Expectations

3.4.4.2.3. Accessibility

3.4.4.2.4. Groups Served by Multiple Operators

3.4.4.2.5. Services Innovation

3.4.4.2.6. QoS

3.4.4.2.7. Traffic Offloads

3.4.4.2.8. Battery Life

3.4.4.3. Wi-Fi Networks vs. DAS Networks

3.4.4.4. FMC vs. Macronetwork LTE

3.4.4.5. Has 802.11n Changed How People View FMC Applications in the Workplace?

3.4.4.6. Location-Based Solutions for Cellular and Wi-Fi

3.4.5. Control

3.4.5.1. Compliance

3.4.5.2. Work vs. Personal Usage

3.4.5.3. Home FMC - Services Influencing Enterprise FMC

3.4.5.4. Device Management Benefits

3.4.5.5. FMC as a Competitive Advantage

3.4.5.6. Switch Consolidation

3.4.5.7. Deskphone Consolidation

3.4.6. Convenience/Functionality

3.4.6.1. PBX Functionality - Its Role in FMC

3.4.6.1.1. Skype

3.4.6.2. IM - Light Services Collaboration

3.4.6.3. Mobile Broadband

3.4.6.4. Surveillance

3.4.6.5. Backup and Synchronization Services

3.4.6.6. Location Applications

3.5. User Behavior

3.5.1. Customer Perception - The "Ubiquity of Wi-Fi"

3.5.2. Usage Impacts

3.5.2.1. Business Workflows

3.6. Operator Factors Affecting FMC Deployments

3.6.1. Customer Churn

3.6.2. Revenue

3.6.3. Capacity Utilization

3.6.4. Services Differentiation

3.6.5. 3G Broadband Networks

3.6.6. Roaming

3.6.7. Management and Customer Support

3.6.8. Testing Various Solutions and First-Mover Advantage

3.6.9. IMS Deployments

3.7. The Dilemma for Operators with Fixed and Mobile Network Assets

3.8. Vertical Analysis

3.8.1. Healthcare

3.8.2. Retail

3.8.3. Education

3.8.4. Hospitality

3.8.5. Airports

3.9. Size of Business

Section 4.Technology Issues

4.1. UMA

4.2. EAP-SIM

4.3. H.323, Proprietary, and SIP

4.4. Portable Access Points

4.5. IMS

4.5.1. Application Opportunities

4.5.1.1. Voice

4.5.1.2. Push-to-Talk

4.5.1.3. Video

4.5.1.4. Other

4.5.1.5. Services Layer

4.5.2. Challenges

4.6. VCC

4.7. RCS

4.8. Bandwidth Management

Section 5.Key Industry Players

5.1. UC/FMC Platform Vendors - Enterprise-Based

5.1.1. MobileAccess

5.2. UC/FMC Platform Vendors - Operator-Based

5.3. Access Point Vendors

5.4. Enterprise Communications Solutions Providers

5.5. Wi-Fi Operators

5.6. Mobile Operators

5.7. Alternative Operators

5.8. IMS/Mobile Infrastructure Vendors

5.9. IN Solutions Providers

5.10. Wi-Fi Aggregators

Section 6.Market Forecasts

6.1. Forecast Methodology

6.2. Cellular/Wi-Fi Smartphone Customer Distribution by Size of Business

6.3. Cellular/Wi-Fi Smartphone Customer Distribution by Industry Segment

6.4. Cellular/Wi-Fi Smartphone Customer Distribution by Commercial Building Size

6.5. Medium and Large Business Customer Smartphone Distribution by Size of Building

6.6. Femtocell and Picocell Access Business Customers

6.7. Dual-Mode Smartphone VoWi-Fi Customers

6.8. Data and Voice-over-Wi-Fi Dual-Mode Smartphone Customer Service Distribution Profile

6.9. Enterprise FMC Service Customers

6.10. Business Customer Mobile Broadband Forecasts

Section 7.Company Directory

Section 8.Acronyms

Scope of Study
Sources and Methodology
Notes


Tables

 

Enterprise FMC Will Grow at a CAGR of 27%, Reaching Over 27 Million by 2014

NEW YORK - August 3, 2009
In a new study from ABI Research, FMC (Fixed-Mobile Convergence) handset voice connections for business customers are forecast to rise from 6.3 million in 2009 to more than 27 million by 2014. FMC voice connections include Wi-Fi FMC connections as well as cellular FMC connections using picocells and femtocells.

However, its not just femtocells that are driving up enterprise FMC connections. Says practice director Dan Shey, “While femtocells have been all the rage, dual-mode cellular/Wi-Fi phones will also increase enterprise FMC voice access.”

Indeed, Wi-Fi in smartphones will grow from a 45% attach rate in 2009 to a 90% attach rate in 2014. Business customers are the primary adopters of smartphones and with increased penetration of Wi-Fi smartphones, this change levels the playing field between cellular and Wi-Fi FMC. Previously, the knock against FMC solutions particularly for VoWi-Fi was the lack of Wi-Fi phones.

Another variable affecting the business FMC landscape is business customers accessing the web, watching videos and connecting to social networking sites for personal reasons. FMC solutions and smartphones provide IT managers with ways to manage these kinds of connections.

The wildcards for enterprise FMC are downloadable VoIP applications from companies such as Skype and Truphone. Says Shey, “Downloadable apps that offer VoIP connections over Wi-Fi or on unlimited cellular data plans may not be enterprise-grade for now. But their availability will change how we view VoIP on cell phones, leading to some interesting opportunities and challenges for the mobile supply chain.”

ABI Research’s Enterprise Fixed Mobile Convergence study reviews the drivers and inhibitors as well as the mobile supply chain developments affecting the customer growth of both cellular and Wi-Fi FMC solutions. Analysis reviews solutions based on factors of cost, coverage, capacity, connectivity, control, convenience, and security. The report discusses ways in which FMC supplier participants are addressing these needs as well as how upcoming technologies of IMS, RCS, and VCC will change these conditions. Regional forecasts are provided for FMC subscribers by industry vertical, size of business and by building size.

The report is included in ABI Research’s Services: Business Mobility Research Service.